Cool Ideas hit me with an over R500 'downgrade fee' for moving down from 100m to 50m fibre line. R899 pm to R699 pm
They claim its a fee from Vuma, anyone familiar with this?
I have been with cybersmart since 2005 and am disgusted at how they treat their clients.
Since they have started renaming all their packages, one was forced to select a package from the choices currently shown on their homepage. I opted to choose the Weekender Basic package,
after this...
Unfair I tell you.
I was on a 2G data plus line package from Cybersmart with the added on services of Grow for life, and Night rider
Now that they have a weekender basic package that seems to be a similar package but with a saving for me, I have decided to change my package. They want to...