e-hailing apps

  1. Hanno Labuschagne

    Bolt safety upgrades in SA

    Bolt safety upgrades in SA Ride-hailing firm Bolt said it will continue investing in safety standards and innovation in South Africa, following recent announcements that it had invested R3 billion locally over its last decade of operations. The company said that South Africa was one of its...
  3. Hanno Labuschagne

    Uber loses sexual assault case in US

    Uber loses sexual assault case in US Uber Technologies was hit with $8.5 million (R138.15 million) in damages in a trial over a 19-year-old woman’s claim that she was raped by her driver in Arizona, raising the rideshare giant’s risk of a costly settlement to resolve thousands of similar cases...
  4. Hanno Labuschagne

    Wanatu cuts drivers' basic salaries and adds performance incentive system

    Wanatu cuts drivers' basic salaries and adds performance incentive system Afrikaans e-hailing service Wanatu is changing drivers' compensation structures as part of a broader restructuring of its operating model and is revamping its app to address users' pain points. Unlike drivers contracted...
  5. Hanno Labuschagne

    Warning about new e-hailing laws in South Africa

    Warning about new e-hailing laws in South Africa South Africa’s new e-hailing regulations will harm already-exploited individual drivers, while international ride-hailing companies continue to operate unchecked, the South African e-hailing association (SAEHA) has warned. “While these...
  6. Hanno Labuschagne

    South Africa implements new laws for Uber and Bolt

    South Africa implements new laws for Uber and Bolt After many years of consultation and revisions, the South African transport department gazetted amendments to the National Land Transport Act for implementation on Friday, 12 September 2025. The amendments are primarily aimed at addressing...
  7. Hanno Labuschagne

    Uber downplays rising complaints over safety and service quality

    Uber downplays rising complaints over safety and service quality Uber South Africa has downplayed complaints on online platforms about its declining safety and service quality standards. In early February 2025, MyBroadband reported on a recent flood of complaints about Uber's services on the...
  8. Hanno Labuschagne

    London's black cabs will soon be available on Uber

    London's black cabs will soon be available on Uber If you want to hail one of London’s iconic black cabs, you’ll soon be able to do so by pulling up the Uber app. Uber Technologies Inc. launched in London more than a decade ago but has faced stiff resistance from drivers of the bulbous black...
  9. Hanno Labuschagne

    Uber says spate of rider attacks not carried out by its drivers

    Uber says spate of rider attacks not carried out by its drivers E-hailing service Uber has denied that drivers on its platform were to blame for recent attacks on riders and instead said it was likely because people were climbing into the wrong cars. Last week, Sunday Times reported that four...
  10. Hanno Labuschagne

    Uber adding AI chatbot to app

    Uber adding AI chatbot to app Uber Technologies Inc. is developing an artificial intelligence-powered chatbot to integrate into its app, joining the long list of companies that are turning to the language tool to improve customer service, marketing and other automated tasks. “We’re working on...
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