Seems like a ghost terminated my one @Frogfoot Fibre line. Being stonewalled from all sides. @Frogfoot Fibre does FF have a PAIA Manual, in terms of Section 51 of the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)?
Ordered new fibre line to be installed on the 11th of August, through Afrihost - after weeks of battling to get the installation date set with Frogfoot, it was finally scheduled by their subcontractor for this morning - Thursday, 27 August 2020.
Installers pulled the fibre, installed the Fibre...
Is there a Frogfoot rep active on this forum? I've got a question around the Frogfoot portal that I'd like to clear up. I tried reaching out via e-mail yesterday but haven't heard back yet.
Alternatively, can anyone put me in touch with someone working at Frogfoot (preferably IT)?