ispa complaints process

  1. J

    VOX TELECOM HELL

    So 3 days ago I joined Vox Telecom WHAT A NIGHTMARE!! Signing up was difficult and their website did not want to work (I should have taken that as a red flag) The router login details that they had sent me did not activate the internet connection. Technical support have no idea what...
    • JODES24
    • Thread
    • afrihost isp isp choice isp switching ispa complaints process vox vox adsl vox telecom vox telecoms
    • Replies: 19
    • Forum: ADSL and VDSL Discussions
  3. E

    ISPA - Consumer complaints process

    [This follows on from Consumer Complaints - A Guide.] ISPA members are required to adhere to the ISPA Code of Conduct. A complaint is lodged by completing the online Complaints Form, which must contain the name and contact details of the complainant, identify the service provider and the part...
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