I have been with iSAT for over 10 years, I used their dial-up service for a long time, then upgraded to the 384k option, then 1Mb and now I am on their EASY 2Mp Uncapped option. I have never had any major issues with them, until this month.
They implemented this "Star Rating" system sometime...
I have a 10Mbps uncapped home account with Web Africa and over the last 10 days, my average usage is less than 8GB per day during peak hours (6am-12am) yet I have a 2 star line rating.
I spoke to someone from support and according to them, I have used 10.07GB during peak hours one day and that...