star rating

  1. D

    iSAT and shaping

    I have been with iSAT for over 10 years, I used their dial-up service for a long time, then upgraded to the 384k option, then 1Mb and now I am on their EASY 2Mp Uncapped option. I have never had any major issues with them, until this month. They implemented this "Star Rating" system sometime...
  2. O

    Web Africa Star rating system flawed?

    I have a 10Mbps uncapped home account with Web Africa and over the last 10 days, my average usage is less than 8GB per day during peak hours (6am-12am) yet I have a 2 star line rating. I spoke to someone from support and according to them, I have used 10.07GB during peak hours one day and that...
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