2TB Hard drive issue

[mubz]

hi guys

i recently acquired a Seagate 2TB ST2000DL003 HDD, after installing and formatting, everything is fine, the drive shows in my computer.

when i start copying files to my new drive it goes half way, then freezes, and dialog box says 'not responding', cancel doesn't work, then PC freezes, after a couple of minutes desktop returns to normal, however then my 2TB HDD doesn't show up anymore after the freeze. doesn't show in device manager either, it sort of disappears until i reboot. it fails to copy anything.

running this as a slave drive on windows 7 64bit.

tried the hard drive on a different pc with windows 7 32bit and same symptoms appear.

an suggestions?

 

[sajunky]

7200.14 needs similiar fix to 7200.11. No there is not... Seagate worked hard to prevent such fixes from working.
Connect drive to diagnostic terminal and capture drive startup messages. I don't have experience with this drive, maybe Southbit when comes back home.

 

[NomNom]

Have it swapped out.

 

[mubz]

Have it swapped out.

well i have sent it back to the supplier, let's see what happens

 

[Mystic Twilight]

Was going to ask if you had AHCI enabled, but since you sent it back already oh well.

 

[Tim the Techxpert]

As you have returned it I would suggest that you just wait. I checked on the Seagate site an there is an updated firmware that is available. I could not see a list of issues that it fixes. You can get it here

Regards

Tim

 

[mubz]

Have it swapped out.

Got it swapped out, new unit working 100%. Seems it was a defective unit.