3 outstanding tickets, no call back after weeks

[GimmeGigs]

when can I expect those arrogant, rude, incompetent helldesk idiots to call me regarding my 3 outstanding tickets.

never in my life have I encountered such absolute arrogance and incompetence from a help desk.

total garbage.

 

[eltherza]

never in my life have I encountered such absolute arrogance and incompetence from a help desk.

Never called CellC I see.

Why did you wait weeks? I would have chased it down after 5 days... But that's just me I guess.

 

[r00igev@@r]

when can I expect those arrogant, rude, incompetent helldesk idiots to call me regarding my 3 outstanding tickets.

never in my life have I encountered such absolute arrogance and incompetence from a help desk.

total garbage.

Please supply me the reference numbers and I'll visit them with a knobkerrie.

 

[DagegeN]

i also have 3 unresolved tickets.

Good Day XxX



Below are the reference numbers to the queries currently in an open status on your account



001-00-152432- Tower Fault (23/04/2010)

001-00-150677- Double Debits (22/04/2010)

001-00-148391- Double Debits (20/04/2010)





Sugandran Kan****n | Technical Support Consultant



iBurst

broadband.simplified



Tel : +27 87 7202020| Fax : +27 86 503 9111 | Email : [email protected] | Web : www.iburst.co.za | Addresses : 15 Alice Lane, Sandton 2196 | PO Box 651921, Benmore 2010

 

[r00igev@@r]

i also have 3 unresolved tickets.

Good Day XxX



Below are the reference numbers to the queries currently in an open status on your account



001-00-152432- Tower Fault (23/04/2010)

001-00-150677- Double Debits (22/04/2010)

001-00-148391- Double Debits (20/04/2010)





Sugandran Kan****n | Technical Support Consultant



iBurst

broadband.simplified



Tel : +27 87 7202020| Fax : +27 86 503 9111 | Email : [email protected] | Web : www.iburst.co.za | Addresses : 15 Alice Lane, Sandton 2196 | PO Box 651921, Benmore 2010

Tx, will ask the customer services manager for feedback.