3Gb left-over on databundle vanished just like that

The_Unbeliever

Honorary Master
Joined
Apr 19, 2005
Messages
103,196
Hey Mr CellC rep

I've downloaded a few odds and ends beginning this month, most notably iOS5 for my iPad, and a few other things.

Last time I checked was that I had 3Gb's left.

Then I put my SIM and dongle in my pocket, and forget all about it - until now when I wanted to download Ubuntu.

So I started the download, all goes well... then all of a sudden I receive an SMS to say that I've got less than 250Mb in my bundle... then later on, another one saying less than 100Mb.

So I took a shufty at my bundle, and was all :confused: to find that my bundle is depleted.

What is going on? :(

Regards

Ook
 

fred1

Well-Known Member
Joined
Jan 13, 2011
Messages
415
Same thing happened to me last night. Was lying in bed watching series on my tab and I get an sms less than 250 megs left. Didn't check until i finished the episode and by then I had 75 megs left. Wan't downloading anything and as far as I can tell no background programs running. Lost about 800 megs.
 

walti72

Active Member
Joined
Apr 4, 2007
Messages
65
Fred, same thing happend to me on my tab, turned out it was PULSE, an app on the tab that used 800mb of my data! I removed all the news feeds ( as I dont use the program, and it cant be uninstalled as it is preinstalled) and now my tab is behaving again.

Now I installed an app to monitor all the apps data usage, and an app that will switch off 3G.

Sorry for the hi-jack The_Librarian.
 

Nanook

New Member
Joined
Nov 13, 2011
Messages
7
I am experiencing a lot of data disappearing from my 2 Gig Speedstick. I use the Speedstick on my home PC, only in the evenings, and only for email, light browsing and an occasional YouTube clip. However, in the past 2 months, I'm averaging 100MB per day (sometimes 200MB in minutes), which is totally out of proportion with my actual use.

I've scanned for bots and malware, and have automatic updates switched off. I'm watching it closely, but I can't understand where my data is going. CellC is mystified too.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Hi All

Please can you PM me your details.
Will try get a report of times data was used.
Then we can take it from there, see what was the cause.

Regards
~AM~
 

Nanook

New Member
Joined
Nov 13, 2011
Messages
7
Hi All

Please can you PM me your details.
Will try get a report of times data was used.
Then we can take it from there, see what was the cause.

Regards
~AM~

I did send a PM to you. Did you get it?
 

psc

Well-Known Member
Joined
Jul 17, 2007
Messages
451
Hmm, I have a dongle plugged into a router - router reports 3.X G used Cell - C reports that 5G has been used, so I am interested in seeing the resolution to the reports above.
 

Tweak

Expert Member
Joined
Jul 10, 2008
Messages
1,658
My mom is using the 2gig prepaid package from cellc as well, she has mentioned similar things happening to her in the past, I would like to know if something is bein done about the matter please :)
 

Elimentals

Honorary Master
Joined
Dec 11, 2010
Messages
10,819
Hmmmm I wonder if this is not the same with me, I did not track my data use but did find it odd that 5G that normally lasted me a month is all gone on the 10th already. I just thought it must have been some bad browsing on my part.

Pity I did not run proper log's to check so I guess I am fresh out of luck.
 

Nanook

New Member
Joined
Nov 13, 2011
Messages
7
Hmm, I have a dongle plugged into a router - router reports 3.X G used Cell - C reports that 5G has been used, so I am interested in seeing the resolution to the reports above.

This is interesting! I have installed a browsing monitor on my machine now, so will watch and see whether my Speedstick's report of usage is very different.
 

Elimentals

Honorary Master
Joined
Dec 11, 2010
Messages
10,819
Ok I am starting to get a feeling there is something very broken on the Cell C network.

My Data SIM that I suspect lost some data this month, 1st had a RICA issue saying that I did not RICA, and now that my SIM is working again I am getting SMS's from numbers I do not know talking about people I dont know.

I have never used it to send or receive SMS's and dont even know myself what the number for this card is, so I know for a fact its not for me.
 

The_Unbeliever

Honorary Master
Joined
Apr 19, 2005
Messages
103,196
Come the next month I'll be watching my usage.

Like a hawk.

Still no feedback or anything at all.

Sigh.
 

migp4ad

Member
Joined
Oct 9, 2011
Messages
13
Come the next month I'll be watching my usage.

Like a hawk.

Still no feedback or anything at all.

Sigh.

I know the feeling - I've been waiting for feedback for over a month now - I still am no wiser as to what is going on. Oh well, cellc have lost another customer - I won't be back once my 60gb deal expires.
 
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