40+40gb missing

[Sselmrah]

Hi Guys,
Somewhere along the lines the CellC app (android) updated to a new look and I can no longer find the 40gb+40gb (day/night) bundle. All I can find is in the screenshot. Is it just me or are you guys having the same issue?
TIA

 

[Cell_C]

Hi Sselmrah,

Thank you for reaching out and bringing this to our attention. The 40GB + 40GB (day/night) bundle may have been temporarily removed or repositioned as part of the recent Cell C app update.

To assist you further, please provide us with the Cell C number in question as well as an alternative contact number. We’ll escalate the matter to our support team to investigate the issue with the missing 40GB + 40GB bundle on the app.

We appreciate your patience and look forward to resolving this for you.

Cell C | GM

 

[Sselmrah]

PM sent

 

[Sselmrah]

Please note! I was able to buy the 40+40 on the CellC website. Still not available on the app though.

 

[Cell_C]

Good day Sselmrah,

Thank you for updating us.

Please note that we are actively working on enhancing the app to improve your experience. In the meantime, for bundles or features not yet available on the new app, kindly access them through our website or via the USSD code *147#.

We appreciate your understanding and apologize for any inconvenience this may have caused.

Cell C | GN

 

[wallace1]

You should be able to purchase bundles on your internet banking as well

 

[Sselmrah]

You should be able to purchase bundles on your internet banking as well

Nope, I just checked on my banking app (Capitec). It doesn't seem to have ANY of the Home Connecta Flexi bundles, only the standard bundles.

 

[Cell_C]

Nope, I just checked on my banking app (Capitec). It doesn't seem to have ANY of the Home Connecta Flexi bundles, only the standard bundles.

Thanks for checking, Sselmrah!

You're right! some banking apps like Capitec may not show the full range of Cell C bundles, including the Home Connecta Flexi options.

Alternatively, you can still purchase the 40GB + 40GB bundle via the Cell C website or by dialing *147# on your phone. We're working on streamlining bundle availability across all platforms and appreciate your patience in the meantime.

Cell C | TM

 

[wallace1]

Nope, I just checked on my banking app (Capitec). It doesn't seem to have ANY of the Home Connecta Flexi bundles, only the standard bundles.

How much is the 40 + 40 bundle?
And how long does it last?

 

[Sselmrah]

How much is the 40 + 40 bundle?
And how long does it last?

It's just under R300 and lasts 30 days

 

[Cell_C]

How much is the 40 + 40 bundle?
And how long does it last?

How much is the 40 + 40 bundle?
And how long does it last?

Hi wallace1

Thank you for contacting Cell C.

We're pleased to hear about your interest in our Home Connecta Flexi bundles.

The Home Connecta Flexi 80GB(40GB + 40GB bundle) is R259. The bundle is valid for 30 days. You can dial *147*583# to purchase the Home Connecta Flexi bundle via USSD code, or through our app, or our website https://www.cellc.co.za/cellc/home-connecta-flexi.

Cell C | MP