466.64MB for every iBurst subscriber!

JeanetteR said:
I am very happy for all of you celebrating this generous offer. For me though, it would be far better if the customer service levels could be on par with the product, which is excellent compared to other ISP's. During my contract period which will expire in a few months' time I've had far more complaints than compliments. I would rather prefer less generosity on free bandwidth, but with a HelpDesk and Accounts Division that still care about good customer service. Having said that, I have to mention that Gcebile Rakharebe is one person who always intervened and solved my queries / issues when I didn't get a response from HelpDesk or Accounts.
Click to expand...

I humbly apologize for your poor experience which has lead to the complaints you have lodged. The 466.64 MB given to subscribers is not meant to be an offer or some type of free bandwidth gift. It is an honest attempt to make a difference in the world with the small and limited resources we have at our disposal. There are many ways to contribute on the Internet to the ideals of Mandela Day and I encourage you to discover ways and participate.
 
r00igev@@r said:
If you have 466.64 MB of bandwidth and you use it in 67 minutes at what speed are you operating?
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Seriously?! You give us some speed upgrades? Wrap for me one. Or better two. (2Mbps)

Here we go:
67min = 4020seconds.
466,64MB / 4020seconds = 0,11607960199004975124378109452736MB/s
0,11607960199004975124378109452736MB/s * 8 = 0,92863681592039800995024875621891Mbps @ virtually constant flat-rate or that average
 
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How do you know if you got the 466.64MB, but used it up during After Hours? Is that possible?
 
Jagtiger said:
Seriously?! You give us some speed upgrades? Wrap for me one. Or better two. (2Mbps)

Here we go:
67min = 4020seconds.
466,64MB / 4020seconds = 0,11607960199004975124378109452736MB/s
0,11607960199004975124378109452736MB/s * 8 = 0,92863681592039800995024875621891Mbps @ virtually constant flat-rate or that average
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Bingo! Take the rest of the week-end off. :-)

There is something in the pipeline for the 2 Mb/s...

The speed of 950.93 kb/s is possible on IB Wireless but it is obviously coverage dependant. Average based on aggregated speedtest.net results is 0.79 Mb/s
 
X-Gamer said:
How do you know if you got the 466.64MB, but used it up during After Hours? Is that possible?
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If you use it at night and you have a Wireless 2 (or above) then as a minmum you will have double the amount of bandwidth. The best way to view this use is with the daily email report. PM me with your UTID and email address and I'll add it for you if you don't have it already.
 
r00igev@@r said:
Bingo! Take the rest of the week-end off. :-)

There is something in the pipeline for the 2 Mb/s...

The speed of 950.93 kb/s is possible on IB Wireless but it is obviously coverage dependant. Average based on aggregated speedtest.net results is 0.79 Mb/s
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r00igev@@r !! When ever where you you (iBurst) decides to nuke one of the old 1MB/s towers please let me know, i will make good use of if ......

P.S O.T. You still owe me some info, i PM'd you ages ago ... :wtf:
 
DagegeN said:
r00igev@@r !! When ever where you you (iBurst) decides to nuke one of the old 1MB/s towers please let me know, i will make good use of if ......

P.S O.T. You still owe me some info, i PM'd you ages ago ... :wtf:
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The 1 Mb/s towers are the same as the 2 Mb/s. Haven't forgotten, been on leave, moved office and catching up.
 
r00igev@@r said:
The 1 Mb/s towers are the same as the 2 Mb/s. Haven't forgotten, been on leave, moved office and catching up.
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So, if I buy 2Mbps modem somewhere else and assign to my account, will I get 2Mbps on current network?
 
r00igev@@r said:
Bingo! Take the rest of the week-end off. :-)

There is something in the pipeline for the 2 Mb/s...

The speed of 950.93 kb/s is possible on IB Wireless but it is obviously coverage dependant. Average based on aggregated speedtest.net results is 0.79 Mb/s
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speedtest.net's results is mbps, so .79mbps = 95kb/s . To get 950kb/s, you need a +-7.6mbps internet connection.
 
SharkBait said:
speedtest.net's results is mbps, so .79mbps = 95kb/s . To get 950kb/s, you need a +-7.6mbps internet connection.
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Be careful were you use a lower case b and and upper case b. 950kb/s is more that possible on iBurst wireless but 950kB/s not so much.
 
OK. So there I was on Sunday, thinking... "Cool, let me use some of this bandwidth and stream a movie for the kids". Never having done this before (because I only have a 1Gb cap at home... shame!), I thought it would be really cool to use the PS3 to stream a movie. And since I have 466.64 of extra bandwidth, I won't use up all my cap.

But when I woke up in the morning, and tried to check my mail on my iPhone, "iburst - your cap has been reached".
So I checked my account online... there is no extra 466.64!

Nice gesture. But not so cool when it doesn't deliver.
 
AllBrain said:
Be careful were you use a lower case b and and upper case b. 950kb/s is more that possible on iBurst wireless but 950kB/s not so much.
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Not always sure which one it is, that is why I use kbps and kb/s, cause speed test always uses kbps and when you download a file, it shows as kb/s. :)
 
UlricAlgar said:
OK. So there I was on Sunday, thinking... "Cool, let me use some of this bandwidth and stream a movie for the kids". Never having done this before (because I only have a 1Gb cap at home... shame!), I thought it would be really cool to use the PS3 to stream a movie. And since I have 466.64 of extra bandwidth, I won't use up all my cap.

But when I woke up in the morning, and tried to check my mail on my iPhone, "iburst - your cap has been reached".
So I checked my account online... there is no extra 466.64!

Nice gesture. But not so cool when it doesn't deliver.
Click to expand...

Please PM me your account details and I'll verify the bucket.

BTW: A good deed would have been to show all the homeless kids in the area a movie.
 
so have iburts decided to cancel whats left of the 466.64MB they gave us?
take a look at my bandwidth report, very conviently the give away amount equals exactly my total bandwith used (no more no less), its freaking unbelievable!

How much data did you receive?
Allocated 5,120.00 MB
Carried Over 5,120.00 MB
Purchased 0.00 MB
Give-Away 252.41 MB
Total Data Received 10,492.41 MB
Data used In-Bundle
Uploaded 144.60 MB
Downloaded 107.81 MB
Total In-Bundle Data Usage 252.41 MB
Data Remaining?
Total Data Remaining 10,240.00 MB
 
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isie said:
so have iburts decided to cancel whats left of the 466.64MB they gave us?
take a look at my bandwidth report, very conviently the give away amount equals exactly my total bandwith used (no more no less), its freaking unbelievable!

How much data did you receive?
Allocated 5,120.00 MB
Carried Over 5,120.00 MB
Purchased 0.00 MB
Give-Away 252.41 MB
Total Data Received 10,492.41 MB
Data used In-Bundle
Uploaded 144.60 MB
Downloaded 107.81 MB
Total In-Bundle Data Usage 252.41 MB
Data Remaining?
Total Data Remaining 10,240.00 MB
Click to expand...

You cannot go above 2x your cap from carry over (and you'll notice that you have 10240 which is exactly 2x your cap). Meaning you actually lost the other 200 odd MB from mandela day because of this rule.

You should have used more internet :P
 
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eltherza said:
You cannot go above 2x your cap from carry over (and you'll notice that you have 10240 which is exactly 2x your cap). Meaning you actually lost the other 200 odd MB from mandela day because of this rule.

You should have used more internet :P
Click to expand...

trust me i lost alot more then the 252.41mb probably just over a gig, not too concerned about that, i just found it odd that my total usage for the first day of the month is exactly the same as what was left of the free bandwith...i just dont believ in coincednces :)
 
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