5G Issues again

[Anthraxitus]

@rain_mobile @rain_networks Please can someone urgently assist with 4635886? I can barely work and I've made no changes here. Rebooted the router to no effect.

 

[rain_mobile]

Hi @Anthraxitus

I will look into the ticket number and check what might be the issue

 

[Exelon]

Getting terrible speed for the the last week or more, contact me asap to resort the issue please.

 

[rain_mobile]

Getting terrible speed for the the last week or more, contact me asap to resort the issue please.

HI @Exelon

Please provide me with your email via PM. i will look into the matter for you

 

[JemJRad]

HI @Exelon

Please provide me with your email via PM. i will look into the matter for you

Hi, please can you follow up on a ticket 4646796. Support was supposed to be in touch and I have not heard anything. My 5G service has dropped to 4G 2Mbs connection for the last 2 days. My router is on raised aerial outside and I have had really good signal up until now. I have tried rebooting. Please can you follow up urgently, I need this connection for work.
Thank you