8ta gaming becoming impossible.

Hi sTrideR|JP!

Our technicians have been trying to get hold of you on the mobile number you have provided, but are not getting through to you. They called 3 times between 12pm and 2pm on Friday 16 March 2012 and did leave voicemail. Please provide an alternative contact number so an appointment can be arranged.

Regards,
Social Media Team

Hello 8ta rep, thank you for your concern.

I did see the call, I was writing a semester test during that time and the voicemail was inaudible, but I assumed it to be from telkom since I dialed the number. It's difficult to provide another number, I am in class most of the day. I prefer to be contacted via email, and it's also easier to keep record as such.
 
please, anyone who takes the time to read this: WIRELESS IS NOT MEANT FOR GAMING AND YOU WILL ALWAYS SUFFER PERFORMANCE ISSUES WITH LATENCY SENSITIVE GAMES!!!!!

Count yourself lucky that you were able to play up till now.

+1

Rather get ADSL Uncapped 1mbps at least, to get a smooth gaming experience.
 
Ahem, for some of us ADSL is not optional...

+1,
Telkom refused to install a line for me, because of cable theft in our area.
 
A friend of mine stays in Paarl and complains about his 8ta gaming too.... international pings jump from 200 to 600, mostly staying in the 450-600 range.
 
Hi there!

Please can your friend send us an email to [email protected] and in this message we need the following:

Subject: MyBB <username> speed/disconnections/coverage query

8ta Number:
Contact Number:
Physical Address:
MyBB Post URL:
Have you tested with another 3G modem from the same location?
What other tests have you done?
Device(s) used:
International Speedtest.net result(s):
International Pingtest.net result(s):
Local Speedtest.net result(s):
Local Pingtest.net result(s):

Any additional comments/queries:

*Please be specific with your reply


A friend of mine stays in Paarl and complains about his 8ta gaming too.... international pings jump from 200 to 600, mostly staying in the 450-600 range.
 
one word... 8ta connection...psychotic!!! frustration 100 percent guaranteed!
 
Hi Effjh!

Please send us your ping test results to Europe. Also provide us the following:
8ta number:
Contact number:
Physical Address:
Local Speedtest.net results:
Local Pingtest.net results:

Regards,
Social Media Team

E-mail has been sent. Just so you can see what I'm dealing with here:

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That amount of packet loss LOCAL even is absolutely unacceptable. Now you can imagine what international is like...
Like I said before if ^THIS is what we are paying for, then I'm afraid you are robbing us all. Hope to hear back from you soonest....
 
Hi there

Sent you a PM. Please respond.

Regards,
Social Media Team

E-mail has been sent. Just so you can see what I'm dealing with here:

59324141.png
[/URL][/IMG]


That amount of packet loss LOCAL even is absolutely unacceptable. Now you can imagine what international is like...
Like I said before if ^THIS is what we are paying for, then I'm afraid you are robbing us all. Hope to hear back from you soonest....
 
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