8ta needs to see this - Proof that the latency problem is internal!

Hi all
The services should now be restored back to normal.
If you are still experiencing a speed problem then please email your 8ta number, contact details and physical address to [email protected]
Please include MyBroadband in the subject line.
Thank you
8ta
 
Buddy you have some nerve to only show your face now.
I really hope there is no problems when i get home tonight.

I dont mean to be a douche but people have been complaining
for a while now and you havnt even given so much as a status
update regarding the current situation. Nothing.. not even to say to us
hey theres a problem and we are aware of it.
Working on it etc....

but thanks anyways. its good to know that there is progress now :D
 
Last edited:
+1 Dave,
It's been a disgraceful performance form 8ta and its rep. All they had to do was drop a message to say there is an issue and they are working on it.
 
Ok I just did a test a minute ago, and here's mine:

Code: 
C:\>tracert mybroadband.co.za

Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    50 ms    70 ms    59 ms  172.16.2.1
  3    58 ms    49 ms    70 ms  172.16.2.129
  4    60 ms    49 ms    60 ms  wbs-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.251.125]
  5    59 ms    59 ms    59 ms  196.43.11.234
  6    58 ms    49 ms    60 ms  196.43.25.206
  7    79 ms    69 ms    60 ms  ge0-3.br2.cpt1.za.mtnbusiness.net [196.7.8.206]
  8    80 ms    79 ms    79 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
  9    99 ms    79 ms    89 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 10    78 ms    79 ms    80 ms  41.72.136.53
 11    99 ms   100 ms    89 ms  mybroadband.co.za [41.203.21.137]

Trace complete.

Here's a speedtest:

http://www.speedtest.net/result/1612051961.png

It's not 40ms, but at least 77ms is only about double, and not 20x worse.
The download also seems to be very stable, compared before when the graph looked like a jaggered mountain range.

So good work, 8ta. Hope it doesn't get worse like this again.
 
Seems like the speeds are stable/better now again.

8ta rep; any reasons what the issue was when things went to crap?

Thanks 8ta!!
 
Mine is unfortunately still poor, over 1000ms ping and download at 0.10 mbps. I used to get between 2 and 3 mbps and pings of sub 100. :(
 
8ta said:
Hi all
The services should now be restored back to normal.
If you are still experiencing a speed problem then please email your 8ta number, contact details and physical address to [email protected]
Please include MyBroadband in the subject line.
Thank you
8ta
Click to expand...

It seems the problem is back again.

Have been experiencing terrible speeds, latency and browsing.

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    48 ms    49 ms    39 ms  172.16.1.5
  3    64 ms    69 ms    79 ms  tpr-ip-esr-6-wan.telkom-ipnet.co.za [196.25.181.77]
  4    65 ms    39 ms    39 ms  rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
  5  1247 ms   370 ms   469 ms  196.43.25.138
  6   287 ms   399 ms   419 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  7   326 ms   409 ms   449 ms  41.181.139.108
  8   400 ms  2240 ms   560 ms  196.44.31.97
  9   560 ms   459 ms   419 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
 10  1341 ms    38 ms    40 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 11    42 ms    39 ms    38 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 12    82 ms    57 ms    69 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 13    63 ms    66 ms    69 ms  mybroadband.co.za [41.203.21.137]

Trace complete.
 
xera said:
It seems the problem is back again.

Have been experiencing terrible speeds, latency and browsing.

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    48 ms    49 ms    39 ms  172.16.1.5
  3    64 ms    69 ms    79 ms  tpr-ip-esr-6-wan.telkom-ipnet.co.za [196.25.181.77]
  4    65 ms    39 ms    39 ms  rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
  5  1247 ms   370 ms   469 ms  196.43.25.138
  6   287 ms   399 ms   419 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  7   326 ms   409 ms   449 ms  41.181.139.108
  8   400 ms  2240 ms   560 ms  196.44.31.97
  9   560 ms   459 ms   419 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
 10  1341 ms    38 ms    40 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 11    42 ms    39 ms    38 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 12    82 ms    57 ms    69 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 13    63 ms    66 ms    69 ms  mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...
Hi

We did PM you.
Please provide the required information.

Thank you
8ta
 
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