The_Omlette
Well-Known Member
I dont know if anyone from iBurst actually reads the posts on this forum but on the off chance that they do here is a short message from a humble potential client...
Dear WBS:
I was seriously considering utilising your company to fulfill my immediate broadband requirements. So much so that I was on the verge of calling your sales department and purchasing a contract with you about two months ago.
However I have been lurking in this forum for a while and have heard nothing but bad things about your product and service. It is concerning to me that your clients are so unhappy with basic service delivery and the quality of your product support.
This feeling is compounded by the very, very strange changes you have made to you pricing model recently which leave me with the impression that your company is out for short term revenue gains and not long term sustainability.
Thus you will not be recieving a call from me. I will not be using your service and it will take a significant change in perception on this forum for me to rethink this decision.
I realise in the greater scheme of things this means nothing to you but a forward thinking company would consider the implications of losing potential clients. I recommend you get a competent person to handle the issues expressed on this forum as a means to control the situation.
In the meanwhile I will look to your competitors (as limited as they may be) for a solution to my requirements. I suggest all other potential broadband users do the same.
Kind Regards
The Omlette
Dear WBS:
I was seriously considering utilising your company to fulfill my immediate broadband requirements. So much so that I was on the verge of calling your sales department and purchasing a contract with you about two months ago.
However I have been lurking in this forum for a while and have heard nothing but bad things about your product and service. It is concerning to me that your clients are so unhappy with basic service delivery and the quality of your product support.
This feeling is compounded by the very, very strange changes you have made to you pricing model recently which leave me with the impression that your company is out for short term revenue gains and not long term sustainability.
Thus you will not be recieving a call from me. I will not be using your service and it will take a significant change in perception on this forum for me to rethink this decision.
I realise in the greater scheme of things this means nothing to you but a forward thinking company would consider the implications of losing potential clients. I recommend you get a competent person to handle the issues expressed on this forum as a means to control the situation.
In the meanwhile I will look to your competitors (as limited as they may be) for a solution to my requirements. I suggest all other potential broadband users do the same.
Kind Regards
The Omlette
