Aaaaaarrrrgggghhhhh

[josephzwarts]

can anybody please now clarify what the steps are for the self install? there have been many post but no one seems to be able to tell me anything.

Would be great to have a step by step of this what happens when?

i just phoned and they said the order has been placed, but no one said anything about a pack or anything on the phone.

Please if anybody know please let me know.

 

[josephzwarts]

ok So either nobody knows or nobody wants to tell me? still i sit no connection, don't know how to proceed.

 

[thisgeek]

Self install: Get your modem, plug it in, wait for them to sort out the exchange, and voila, you're done.

 

[PDerek]

http://mybroadband.co.za/vb/showthread.php?p=312074#post312074

Thats as much info as I've got. Hope it helps.

 

[photonman]

like "this geek" said...

once you line synch on your side, u do the necessary setup of the router, then u go to www.telkom.co.za/verifyadsl

make sure u have your circuit number and order number handy.
it takes a few min to verify.

it should be all okey dokey after that!!!

 

[josephzwarts]

thanks guys

this helped very much, what was the standard instalation time with this? I mean from order to service centre to actually working.

Another question i have is did they have to come test ur line or something like this these guys keep on saying that they will phone and confirm a date?

 

[moosag]

If you dont have an existing Adsl account with which to dial into use the telkom guest account

username: guest1@telkomadsl
password: guest1

 

[photonman]

u cant actually get a specific time bcos it various times in differnt regions!!!!

basically it the luck of the draw!!!! - we cant really help u with dat boet!!

u never know...could 7 days to 7 months....

 

[PDerek]

this helped very much, what was the standard instalation time with this? I mean from order to service centre to actually working.

Another question i have is did they have to come test ur line or something like this these guys keep on saying that they will phone and confirm a date?

1. Took 12 days for me, but that was with lots of preassure (called twice a day)

2. nope, didn't need to come to test the line. From my understanding if the tech comes out its a callout charge, but I may be wrong on this one.