Absolute Hosting is an Absolute joy

baymarketingco

New Member
Joined
Oct 23, 2019
Messages
3
Why am I writing this?

Because one of the guys at Absolute Hosting asked me to.

Why? Because I offered to buy them a pack of beer for their fantastic service, but one of the Absolute blokes said they'd prefer a review on myBB.

But I'm writing this review in any case and still buying them a pack of beers tomorrow, which I'm having delivered to their office. I'm too far from them to stroll over with a cold one myself, else I'd have done it.

Everything else is great too, but to be honest, you can get good products from many providers. At this stage it's the superb service that sets Absolute apart.

:)
 

SYNERGY

Executive Member
Joined
Jul 13, 2007
Messages
5,564
Sounds like a paid advert based purely on your forum nickname... baymarketingco

Nevertheless, looking for a fast host.
Will give them a try.
 

Sudo Panic

Well-Known Member
Joined
May 8, 2013
Messages
267
So new account? First post and you write what looks like a scripted review for this company? Something isn't right.
 

Bryn

Doubleplusgood
Joined
Oct 29, 2010
Messages
14,841
While that is a very unfortunate username, I can confirm that Absolute Hosting is excellent. Especially if you use DirectAdmin rather than cPanel.
 

baymarketingco

New Member
Joined
Oct 23, 2019
Messages
3
Not a scripted review. They are excellent. You don't have to believe me. By all means, don't if you don't want to.

Apologies if my username is causing some of the more sensitive internet users among us irritation. I did not mean to hurt your feelings.
 

Jade @ ZA Domains

ZA Domains representative
Company Rep
Joined
Nov 17, 2015
Messages
513
Morning all,

I can assure you that the review was not scripted, lol, and the username is relative to his company which from what I know isn’t related to online marketing.

Thanks for the honest review OP and for your vote of confidence Bryn.

I concur that DirectAdmin hosting is faster than anything else that we offer.
 

craigcul

Well-Known Member
Joined
Dec 17, 2012
Messages
171
Hi I can definitely say that Absolute Hosting is a good hosting company I was with my my ISP for hosting but their hosting was an afterthought service. Where as Absolute Hosting that is their business and they are using DirectAdmin.
 

baymarketingco

New Member
Joined
Oct 23, 2019
Messages
3
I forgot to mention the DirectAdmin thingy, but as my original post says, for those who cared to read the whole thing, the technical side of things is not the main reason behind this endorsement.

Before I chose Absolute, I created a spreadsheet of ISPs with all of their technical abilities columned against each other.

Many of these okes offer the same thing. What you really need is an accessible provider.

I sincerely apologise if my post seems fake. I tried to make it as genuine as possible. I thought that would show that it's true.

I even said one of the blokes said they'd prefer a review here over beer. Why, I still can't fathom. And then it's Castle Lite, nogal. Might as well send them water.
 

Space_Kriek

Expert Member
Joined
Feb 24, 2011
Messages
1,378
Im busy looking at Directadmin for hosting a few domains. Can anyone here tell me how easy is the new domain setup on their reseller package?
 

Jade @ ZA Domains

ZA Domains representative
Company Rep
Joined
Nov 17, 2015
Messages
513
@Bryn or @baymarketingco

Standard setup is extremely easy and straight forward - migrations from cpanel add a little more prep and post work.

I’ll post some additional info within the next few minutes for you
 

walterl

Expert Member
Joined
Oct 19, 2006
Messages
1,390
I've been a client of theirs since 2011 and also very satisfied with their service, and they are always quick and willing to assist if there are any issues.
 

Jade @ ZA Domains

ZA Domains representative
Company Rep
Joined
Nov 17, 2015
Messages
513
Shot for the positive feedback @walterl

@Space_Kriek

Here is the guide that I was referring to

With regards to migration of cpanel to DirectAdmin specifically for Absolute Hosting :
Sign up for a reseller hosting package from our site - https://absolutehosting.co.za (Find a package that suits your disk space requirements)
Once ordered, pay for the services in order to get them activated.
Setup your reseller hosting as per the guide above
Check to see that you have access to change your clients dns records (after the migration)

Log a ticket with Absolute Hosting advising that this is a cPanel Migration and Provide Absolute Hosting cpanel / whm login credentials.
Provide a list of accounts that need to be migrated, and prioritize the list and preferably in batches of 5 accounts.
Schedule a time that suits your client, yourselves and our support to start the migration and resolve any issues after the migration.

Post migration, we'll confirm which accounts have been migrated and ask that you test that your websites and mails are all correctly migrated.

If happy, update name servers, or change records at current registrar.
If you arent transferring your domains or updating name servers at current registrar then its advisable to lower your TTL's ahead of the migration.

We handle the migrations on case by case basis and work with you to get the migration completed as seamlessly as possible.

Please dont sign up at 11PM on a Friday night and ask for this to be done by 1AM Saturday morning - we typically drink beer during this time (provided that @baymarketingco has had the beers delivered)

You're more than welcome to jump on to live chat and we can discuss / plan according to your requirements.
 

Bryn

Doubleplusgood
Joined
Oct 29, 2010
Messages
14,841
Im busy looking at Directadmin for hosting a few domains. Can anyone here tell me how easy is the new domain setup on their reseller package?
The quick answer to anything related to DirectAdmin is that any cPanel function is easier to perform in it.

The gist of DirectAdmin is that it has two levels to it. There's a cPanel-like grid of icons in your reseller account, capable of managing reseller functions and domain functions for the reseller domain.

In the list of users, you can one-click into their respective DirectAdmin domain management and see the same interface that you have but with reseller functions missing. When you log out from those user accounts, you swing back seamlessly into the reseller DirectAdmin. I love not having that disjointed WHM/cPanel divide.

Scheduled backups, restoring backups, managing user packages, ESPECIALLY the file manager & its code editor, PHP settings etc are all much nicer and more reliable with DirectAdmin imo. But the main benefit for me has always been the far superior server response times.
 

Murmaider

Senior Member
Joined
Jan 16, 2008
Messages
848
So playing devil advocate here @Bryn

The gist of DirectAdmin is that it has two levels to it. There's a cPanel-like grid of icons in your reseller account, capable of managing reseller functions and domain functions for the reseller domain.
If you login to WHM as the reseller all the functions are in a searchable left menu list and all reseller functions can be carried out from here. This seems fairly consistent with the DA list options.

In the list of users, you can one-click into their respective DirectAdmin domain management and see the same interface that you have but with reseller functions missing. When you log out from those user accounts, you swing back seamlessly into the reseller DirectAdmin. I love not having that disjointed WHM/cPanel divide.
If you go to List Accounts when logged into WHM as the reseller, you can click on the cPanel icon where it lists all the accounts and it will take you into that customers account as the normal cPanel user. It does this in a new tab so you can work in both the WHM area and the customers cPanel at the same thing. In DirectAdmin you cannot work in the customer area and the admin area at the same time, this is rather frustrating because you have to keep changing back and forth the whole time. This is rather limiting in comparison.

]
Scheduled backups, restoring backups, managing user packages, ESPECIALLY the file manager & its code editor, PHP settings etc are all much nicer and more reliable with DirectAdmin imo. But the main benefit for me has always been the far superior server response times.
How are they more reliable with DirectAdmin than cPanel and how do they differ that much from cPanel?
All client actions in cPanel and DirectAdmin take about them same amount of clicks to achieve the same result.
Running DA on CloudLinux and cPanel on CloudLinux does not change the physical performance of the server. The cPanel interface might be slightly slower, but the physical performance of the server is identical.

So we have been playing with DirectAdmin extensively, it has some benefits like being able to use openlite speed as a web server.

However.... it also has a ton of bugs, we've already logged a good number of bug reports with them DA just in our testing. They are also far slower at coming out with fixes to bugs.

cPanel's support is outstanding and quick in comparison. We did some test tickets for urgency issues on the server like the webserver not starting due to a bad update forced by us. The quickest response we got from DA we 2h20min. An urgent issue with cPanel has them logging into your server within 5 minutes of you logging the ticket.

Compared to paper lanten in cPanel, the DirectAdmin interface just feels boring and functional, it's not in the least bit attractive and you tell it was designedby tech guys and programmers.

I don't doubt that DirectAdmin might shift a gear and try improve quicker now that cPanel increased their prices so they getting some attention. I still feel they have a long way to go.

Our experience with cPanel is that it just works, its very easy to maintain, 3rd party plugins just simply work with very little effort. Its extremely easy to integrate into cPanel and it just works.

There is a reason it's been the most widely used hosting control panel for years and if cPanel didn't do a price increase, people would still continue to choose cPanel over DA. DA feels 3rd best and this hasn't suddenly changed just because cpanel pushed their price up. It feels like it's the 3rd best option when using it.

We don't have to think about cPanel servers and requires far less maintenance than what we see with DirectAdmin. I feel there is a trade off in saving on cPanel licensing, but increasing staff maintenance costs and maintenance time.
 
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Bryn

Doubleplusgood
Joined
Oct 29, 2010
Messages
14,841
So just playing devil advocate here @Bryn

If you login to WHM as the reseller all the functions are in a searchable left menu list and all reseller functions can be carried out from here. This seems fairly consistent with the DA list options.

If you go to List Accounts when logged into WHM as the reseller, you can click on the cPanel icon where it lists all the accounts and it will take you into that customers account as the normal cPanel user. It does this in a new tab so you can work in both the WHM area and the customers cPanel at the same thing. In DirectAdmin you cannot work in the customer area and the admin area at the same time, this is rather frustrating because you have to keep changing back and forth the whole time. This is rather limiting in comparison.

How are they more reliable with DirectAdmin than cPanel and how do they differ that much from cPanel?
All client actions in cPanel and DirectAdmin take about them same amount of clicks to achieve the same result.
Running DA on CloudLinux and cPanel on CloudLinux gives identical serve response times. The cPanel interface might be slightly slower, but the physical performance of the server is identical.

So we have been playing with DirectAdmin extensively, it has some benefits like being able to use openlite speed as a web server.

However.... it also has a ton of bugs, we've already logged a good number of bug reports with them. They are also far slower at coming out with fixes to bugs. cPanel's support is outstanding and quick in comparison. We did some test tickets for urgency issues on the server like the webserver not starting due to a bad update. The quickest response we got from them we 2h20min. An urgent issue with cPanel has them logging into your server within 5 minutes of you logging the ticket.
Thanks for the detailed feedback. Always appreciated.

My personal preference is not to have to deal with separate WHM and cPanel systems. I do know that clicking the cPanel icon in the accounts list launches their respective cPanels, but I find the all-in-one DirectAdmin interface substantially more user-friendly and straightforward. And the vastly superior file manager and code editor in DA would be impossible to give up, now that I'm used to it.

My personal tests have only shown DirectAdmin-hosted websites to have acceptable server response (of budget locally-hosted sites). If I recall, you're from Domains.co.za. The TTFB of domains.co.za is 400-500ms. The same for exclusiveweb.co.za and absolutehosting.co.za. I know they are using cPanel on their personal websites and I assume you guys are too. I saw the same TTFB for all the cPanel sites I've hosted on all 3 web hosts. Then I changed to a DirectAdmin account on Absolute. Without any changes made to a few sites, suddenly they were achieving 150-200ms TTFB and PageSpeed Insights scores jumped up to 10 points. If DA makes no difference to server response, how is that possible?

It's a shame to learn about unresolved bugs and there being more bugs in general. I haven't experienced issues fortunately.
 
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