Accounts Suspended to be reActivated

halicon said:
so has any suspended person been reconnected yet?
IMO, slight rewording required here, the question needs to be:

"Have any suspended accounts been reconnected without having to purchase additional bandwidth?"
 
Reconnected

I have.. but i had to purchase additional bandwidth..
 
Been away for a few days. To my surprise - not!! - my account has also been terminated - Have to send Shaun Green a fax begging for re-activation. Interesting since it was not my fault that I wasn't capped by WBS at the appropriate time - as has been mentioned in this thread. I'll mention it on the fax as well.
Why couldn't they just reset and start from scratch once they sorted there capping out - this is a bit unprofessional if you ask me and should have been sorted out before launching. It just caused major confusion amongst customers.
Anyways I'll send my fax tomorrow - 877 4751. Lets see how fast they respond - they are welcome to monitor my usage from now on. On the other hand I might just cancel.....
 
Top
Sign up to the MyBroadband newsletter
X