Adept Internet TOTALY USELESS

cyberafrica said:
Hi

I also only had a good experience with ADEPT. There service has always been personalised, and I agree a fax must be used to recieve your password, otherwise any tom dick or harry can get your details.

Adept is one of the few "private" Internet Service Providers around, I give them credit for not been taken over by any MWEB's, VOX's etc. That says that they are doing something right.....
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First post...and it happens to be on a Adept negative thread... I wonder....
 
If you're up for making a principled stand -- I hope you are because Adept sound like scum -- then do, but go no further without consulting a lawyer.
 
Surv0 said:
I keep getting irate calls from customers of Adept Internet, i work for Adept Software - clients are as stupid as the ISP support staff i imagine :p
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he he. thats funny!


Abu - I have spoken to lawyers, and I have all my documentation ready.
This is why its all so bonkers: They have NO case.
They say they did not get the faxes .... ya right
they say their Terms and Conditions needs faxes bla bla.
There was nothing in their terms and conditions that ever said anything about faxes! In fact there WAS NO terms and conditions until this year
(I've been checking periodically). Luckily for me I have the good gentlemen here to verify the fact that there no Terms and conditions on the website :
GavinMannion said:
I just checked their website...

What on earth made you go with those guys anyway? They don't seem to have a clue about anything related to ADSL or being an ISP

Try clicking on their terms and conditions
"No results were found..."
WTF?
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That was almost a year ago - 16th of March 2007

Its nuts I tell you!!
 
cyberafrica said:
Hi

I also only had a good experience with ADEPT. There service has always been personalised, and I agree a fax must be used to recieve your password, otherwise any tom dick or harry can get your details.

Adept is one of the few "private" Internet Service Providers around, I give them credit for not been taken over by any MWEB's, VOX's etc. That says that they are doing something right.....
Click to expand...

You're an Adept employee in disguise!
 
My experience with them has been really good. I was a client for 3 years since about a year ago and rejoined them after a bad experience with one of the cheap fly-by-night ADSL providers (you guess who).
When I originally canceled it also had to be by fax but password changes etc can be done with your online user interface. If you lose your password I also agree with the other post you want some form of security (eg fax with your credentials on) and well done to them for keeping the security up all these years!

I must say you are very emotional about this whole thing. Why don't you just make an appointment with their MD and try and resolve the issue?

Finally - Some of these posts are full of schoolboy like aggression. We hardly resolve things in life like this. What have any of you achieved in life compare to Adept? They have been around for more than 10 years and well done for not selling out to the Datapro's and Mweb's of the world like most of the ISPs are doing.

my 10 cents worth .....
 
steventhompson said:
My experience with them has been really good. I was a client for 3 years since about a year ago and rejoined them after a bad experience with one of the cheap fly-by-night ADSL providers (you guess who).
When I originally canceled it also had to be by fax but password changes etc can be done with your online user interface. If you lose your password I also agree with the other post you want some form of security (eg fax with your credentials on) and well done to them for keeping the security up all these years!

I must say you are very emotional about this whole thing. Why don't you just make an appointment with their MD and try and resolve the issue?

Finally - Some of these posts are full of schoolboy like aggression. We hardly resolve things in life like this. What have any of you achieved in life compare to Adept? They have been around for more than 10 years and well done for not selling out to the Datapro's and Mweb's of the world like most of the ISPs are doing.

my 10 cents worth .....
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First post - are you associated with them in some way?
 
I've had completely the opposite experience with Adept, their service is great staff fantastic and helpfull and more importantly the owners are aproachable and reasonable.

Now before I get accused of being staff of theirs, I am not and have no interests in their business. I am a customer of various services they offer including ADSL, and have recomended a number of my customers to use their services all without issues.

In summary Adept is great.
 
I use to be a client of theirs maby 7 years ago.

They sucked then..............................



.......................





....................





................


AND GUESS WHAT............................

..............









..........



THEY SUCK NOW !!!!!!!!!

SHAME ON YOU adept
 
Lol.... thats the 2nd person posting good things about Adept on their 1st post... I wonder...
 
Hey! I think adept is good...NOT! I sent them a email last week from my gmail account asked how a simple router can cost R1400 and they replied, but it went straight to my spam folder. I was bored monday so i went through my spam and found their reply. They say they creating a new site. Thats why all their prices are wrong.
 
Just an update:
It is, unfortunately, still continuing.

I get letters from their debt collectors every second month or so saying I have been blacklisted and that my credit rating is screwed..... funny tho, it didn't affect me buying a new car last month.

The really cool thing is, if you Google "Adept Internet" this thread comes in about 4th one listed. So I am doing some good after all. That must be why the sudden "positive" posts here.:p
 
Just stumbled on this thread. Was a fascinating read. I never liked Adept and after reading this, never will. Have you seen their site? Jeez... Looks like a dog's barfed-up breakfast.

I mean, really... In this day and age we have some great (professional) ISPs like Nexus, WebAfrica, OpenWeb & even M-Web. My word, a single phone-call to Telkom on 10215 gets your account cancelled on one-month's notice.

Really... faxing? Goodness... And these people are an Internet service provider? Yet they still use 9600 baud fax machines? Like that isn't a laugh in itself.

Madman88, you have my best wishes. Adept really is a disgusting; pathetic excuse for a company. Especially since even Telkom operate on a much higher level than them.
 
ultra-v16 said:
And why bring u such an old thread just to tell somebody they must learn to spell?
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Geez, even worse, now grammaticall errors!!! :(Because somebody needs to moderate how one abuses the use of proper English language on this website.

P.S And this thread is not that old, last post was in Oct 08.
 
cyberafrica said:
Geez, even worse, now grammaticall errors!!! :(Because somebody needs to moderate how one abuses the use of proper English language on this website.

P.S And this thread is not that old, last post was in Oct 08.
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ROFL - and you appointed yourself? What if the OP doesn't care about english spelling and grammar?

Slang/acronyms are ok, but spelling and grammar are important??
 
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