ADSL - Cape Town General

SirFooK'nG said:
Two of my clan members, both in the Greater Cape Town area, Cannot play Black Ops II. Their pings are extremely erratic +300ms. Now I have browsed the Feedback threads of various ISP's here on MyBB. I am picking up a general pattern that there is an issue for the Cape Town region.

Both my clan member are using Telkom equipment but one uses MWEB the other Telkom. The Telkom one is at a constant 330ms ping while the MWEB one peaks at 500ms and never below 80ms.

Any CPT guys got issues? Is the local loop infrastructure coping? Maybe all the ISP's should pool their resources and compare some notes. I'm sure they ISP's are pulling their hair out to find issues within their own systems. Maybe its not them, but the basic Telkom infrastructure...

CPT Complaints:
MWEB
Openweb
Afrihost

Clan Members areas:
Kenelworth (Same ping issues WebAfrica & MWEB)
Fishoek (Telkom)
Click to expand...

the answer to this is quite simple really. as uncapped offerings becoming cheaper and cheaper, it brings with it more strain on the Telkom network. Doesnt matter if you on MWEB, Afrihost Internet Solutions etc etc, they all terminate within a Telkom exchange.

The more the prices drop, the more "lets backup the internet" people you going to have on the network. Unfortunately this is the way it is, and unless people adjust their attitudes and download habits, I suggest you get used to network congestion.

You think its bad now? Stick around...
 
So I'm in cape town too...battling to game online...ping is after 7pm around 300 to 400 and after 10pm beyond the 900ms.
I called telkom, support was open for 2 weeks then they just closed it. I called in to ask for an update they told me it has been cleared and the fault should be gone too. Still the same sh*t here!! The telkom person said, if u want to skype or play online you must do it during the day because there are too many people at night who wanna skype....HAHAHA that's by far the biggest bs i have ever heard.
Running a 2mb uncapped with telkom...
 
It's really erratic. One moment it'll be fine, I'll do a pingtest and get 200ms to London as usual. Do it again 5 minutes later and it's 500ms with 100ms jitter. Try once more 20 minutes later and back to 200ms again.

Internet's lost it's marbles!
 
I'm in Bellville, local latency on avg is around 15ms. If i had to venture a guess I'd say your friends are far away from the dslam, which has a huge impact on latency. The further away you are the worse it gets, which is also why you can only sync at a certain speed. Doubt there is anything you can do about it, can just wait for telkom to either upgrade or install new dslam locations.
 
I'm in the Woodstock/Walmer Estate Area and we use the Salt River Exchange. This exchange is basicly on our doorstep. Over the last month or 2 it's like the Internet is slowly grinding to a halt to be honest. I have 4 to 5 different (ISP) accounts and all run +- 400ms during the day then normalise to around +- 15ms during the evenings.
 
Ok so news from my account in telkom :D
telkom called in this morning to tell me that they are moving my port from the rondebosch exchange to some other exchange. Apparently my old exchange has been completely overloaded and was constantly congested. They said that the issue should be resolved now and that I must monitor over the next couple of days of what is happening....but apparently all sorted now yay :) so keep on harassing telkom it helps!
 
Northern suburbs here.

It's been really bad the last couple of days. On 3 different accounts, the speed is mostly 1/4 of my line speed ( 4m ) and then I get bursts where it flies again.

Strangest thing is that pings are low ( As is my 2nd hop to the exchange ) , it's just like everything is being throttled coming in.
 
HermanTheGerman said:
Can't even do a speedtest now, the site won't load.
WTF is wrong here? CPT, Table View exchange.
Click to expand...


Slow ADSL throughput and Increased Latency in the Cape Town
High Impact
Opened: 14:26 Fri, March 08, 2013

Some of our clients are experiencing slow ADSL speeds and increased latency and packet loss in the Cape Town area. We apologise for the inconvenience. Our engineers are working with Telkom to find the cause of the problem and we hope to have this resolved in the shortest possible time.

UPDATEat 15:15 from AFRIHOST ADSL
- A problem has been identified affecting Cape Town based IPCs, which Telkom are addressing. They have despatched technicians to resolve the problem. MTN have rerouted traffic via an alternate path to minimise impact, though some clients may still experience slower throughput than normal. We will update all our clients as soon as we have feedback from Telkom.
 
Spamhater said:
Slow ADSL throughput and Increased Latency in the Cape Town
High Impact
Opened: 14:26 Fri, March 08, 2013

Some of our clients are experiencing slow ADSL speeds and increased latency and packet loss in the Cape Town area. We apologise for the inconvenience. Our engineers are working with Telkom to find the cause of the problem and we hope to have this resolved in the shortest possible time.

UPDATEat 15:15 from AFRIHOST ADSL
- A problem has been identified affecting Cape Town based IPCs, which Telkom are addressing. They have despatched technicians to resolve the problem. MTN have rerouted traffic via an alternate path to minimise impact, though some clients may still experience slower throughput than normal. We will update all our clients as soon as we have feedback from Telkom.
Click to expand...

Does this affect all ISP's using CINX IPC?
 
Last edited:
Ye internet was horrible last night, thought it might be the ISP, so tried three different ones, but alas,switched off pc and watched some movies instead.
 
Major cockup in cape town area atm, just look at the afrihost post, telkom is trying to resolve the problem since yesterday.
 
09 March 2013

ADSL UPDATE FROM AFRIHOST

UPDATE: 08:26 - The fault has been repaired and the network was restored around 23h30 on 08 March and MTN have been monitoring the network. Our stats show that download speeds are back to normal and the high latency is being attended to. We thank all our affected clients for their continued understanding and patience and will keep everyone updated.

UPDATE: 09:36 - Latency and throughput are now back to normal. We’ll continue to monitor the network.

Speed Test conducted on 09 March 2013 01:55:52 PM
ISP: Afrihost
ADSL Line : 1MB

Download Speed: 898 kbps (112.3 KB/sec transfer rate)

Upload Speed: 408 kbps (51 KB/sec transfer rate)

Latency: 95 ms
 
Issue is apparently back again, so far since yesterday when things started going haywire, my Internet has been shocking to say the least, even after Afrihost said things were fixed last night, could hardly tell things were supposedly fixed.
 
Also got issues, have been overseas till 3 march, have only really noticed the issue now though
 
i am in summer green and have had a problem for over a month and each week i am told it is a different problem went from lose connection at exchange to supposedly changing to jumpers at exchange [damn things must have jumped right off]........today a guy actually came out to the house and tested my line ...


during the cause of chatting he let it slip that i was on a congested exchange and he had changed my line this morning......:wtf::rolleyes::D
 
http://www.speedtest.net/result/2563282193.png
Yesterday speedtest went to Botswana, today they are giving me a server a little closer to home, JHB. :wtf: It's only about 1600 km from CPT, right?
Seriously I don't feel like hassling Telkom anymore. It won't lead to nothing anyway and every calll center tea lady and every techie coming out here is giving me different stories. Telkom is nothing but a big fraud, they are just a bunch of criminals and incorrgible liars runing their "world class network" from a shoebox. Maybe it's about time our esteemed ISP's start taking care of the last mile and exchange management as well.
 
The internet has been s h i t since forever in WC. These guys clearly have not a clue what they are doing.

Target Name: vl-3601-ve-225.csw2.London1.Level3.net
IP: 4.69.166.145
Date/Time: 2013/03/10 04:32:26 PM to 2013/03/10 04:34:20 PM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 114 0 0.0 1 25 5 [192.168.0.1]
2 113 0 0.0 27 1044 375 196-210-148-1.dynamic.isadsl.co.za [196.210.148.1]
3 113 0 0.0 26 1041 376 cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
4 113 0 0.0 26 1040 377 [196.35.115.136]
5 113 0 0.0 25 1054 390 core1b-ctn-gi0-1.ip.isnet.net [168.209.2.4]
6 113 0 0.0 202 1173 529 [168.209.201.6]
7 113 0 0.0 214 1154 527 [168.209.246.66]
8 113 0 0.0 220 1145 529 [195.50.124.33]
9 113 0 0.0 215 1141 529 vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
 
Mine seems to have gone back to normal yesterday, work Diginet (which was also terrible last week, so much for guaranteed performance) seems to be back on track too.
 
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