ADSL consumer packages - A DigiChilli survey

necr0mancer said:
1mbs up to 4mbs for R3000 - too expensive, no1 should have to pay that much for something we should be getting for R200

We as the consumers have to DEMAND cheaper and faster uncapped options.

4mbs uncapped account for no more then R500p/m, thats what we should be demanding!
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yes Julius
 
384k Unshaped, fast http, low latency and you can put in fair usage of 50GBs for all I care.

My issue with DC at the moment is that some ports just don't work at all, and I don't feel I should have to email someone and ask them to open it up every time I encounter a new one. I use my connection for all kinds of things, but not torrents or news servers. I do lots of stuff on non-standard ports for security reasons, so having arb ports shaped into the ground makes the service quite unusable for me.

My ideal account would be a 50GB Telkom unshaped account for R250 pm really...
 
necr0mancer said:
hahahaha! am I now being compared to Mr Malema?
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Sorry necr0mancer that was uncalled for .. but that fraze "we demand" just gets me .. i know we must fight for our rights but think of the person giving the service as well. If he gives it at cost, he will not look after the consumer, why you are paying for a product not the after care.
 
I know there is a need to avoid caps, but in some cases caps would allow the introduction of some interesting packages.

For instance: 30gig at 4meg speeds.

Some people would prefer speed over uncapped. In fact, i think thousands would.
 
yup, at this point id much prefer speed over uncapped. 50gb at 4mbs speeds per month would be more then enough for me
 
When the newsserver is introduced, it should be exempt from most restrictions. This would promote its use, and thus lower your international costs. Obviously the ipc costs will still have to be factored in.

Maybe allow slightly higher speeds when using the digi newsserver.
 
Oh, once you guys are stable and have settled into things, we want a cooler website. :p
 
eeerrr...
I though we already chose this!
DigiChilli Homepage said:
Uncapped,Unthrottled data connection for general user for only R500 per month.

Minimum guaranteed speed of 256 kbps.

No thresholds? Download all you can.

No rolling windows? Go for it. We understand downloads.

The account allows for 2* concurrent ADSL lines to be connected at a time.
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"50gb at 4mbs speeds per month"

that would be more than perfect for a lot of us.

Sell that at about 500 bucks and I'm all over it.
 
I'm hoping that once more ISP offer such the users will be spread out and there will be no need for fair usage policies :) Just a dream!

As far as my mind works you should not be able to call a product 'uncapped' if there is a fair usage policy. It is misleading and incorrect. I understand its purpose but please then call it what ever the policy dictates, not uncapped...
 
During business hours:
I work from home a lot, so during business hours business protocols take priority

  • HTTP/HTTPS
  • Email
  • IPSec
  • SSH
  • Skype
  • MSN
  • YIM

Yes, I use IM clients to keep up to speed with some of my clients. During this time things like torrents and news servers and large HTTP sessions (over 10MB) can be shaped back quite severely. This would mean I don't have to shape them back myself.

Evenings, and weekends during the day:
In the evenings (6/7 pm - 10pm) I mostly either game, browse the net or download stuff. I'd say prioritise gaming first, then downloads second if there's spare capacity for it. HTTP is definitely important.

Nights:
At night (10pm - 6/7am) I would like to have my downloads run full steam, if I have anything queued.

Totals and thresholds:
I know you are against caps. but perhaps an idea is to keep a running tally, not of total traffic, but of certain types of traffic (news servers, torrents, huge HTTP files). Once a certain soft threshold have been reached, these types of traffic are throttled back somewhat. This will stop someone from completely hogging the links 24/7.

As an example (this will need refining), let's look at the 256kbps package.

There are 86400s in a day. So at 32kB/s you can transfer 2764800 kB in a day, or just a tad under 2.5 GB. Over the course of 30 days, you would transfer 79.1 GB at max line usage. I would suggest setting a soft threshold at 1/2 of that, or 40 GB.

The above would then be proportionally larger for larger accounts, e.g. 80 GB for a 512 kbps.

enx said:
"50gb at 4mbs speeds per month"

that would be more than perfect for a lot of us.

Sell that at about 500 bucks and I'm all over it.
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I would go for this too. Perhaps sell an uncapped managed package in addition to a capped, unmanaged one.
 
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OK - I really thought this was meant to be an uncapped product with no restrictions. As the website explains: "Uncapped and Unthrottled ADSL service, enjoy a sizzling connection with no restrictions for down and/or uploading.". So surely this description should cover everyone's needs? Or am I wrong? Or is DigiChilli not living up to their marketing? Yes, they indicate that there will be shaping.

So assuming the above, surely the only thing that should be discussed is the different speeds available and an unshaped offering... Or does this logic not apply?

EDIT: more marketing mojo from the site -

"No thresholds? download all you can.
No rolling windows? go for it. We understand downloads."

It's all there on the front page...

This is not indicative of a fiar use policy now is it?
 
Last edited:
Valerion said:
During business hours:
I work from home a lot, so during business hours business protocols take priority

  • HTTP/HTTPS
  • Email
  • IPSec
  • SSH
  • Skype
  • MSN
  • YIM

Yes, I use IM clients to keep up to speed with some of my clients. During this time things like torrents and news servers and large HTTP sessions (over 10MB) can be shaped back quite severely. This would mean I don't have to shape them back myself.

Evenings, and weekends during the day:
In the evenings (6/7 pm - 10pm) I mostly either game, browse the net or download stuff. I'd say prioritise gaming first, then downloads second if there's spare capacity for it. HTTP is definitely important.

Nights:
At night (10pm - 6/7am) I would like to have my downloads run full steam, if I have anything queued.

Totals and thresholds:
I know you are against caps. but perhaps an idea is to keep a running tally, not of total traffic, but of certain types of traffic (news servers, torrents, huge HTTP files). Once a certain soft threshold have been reached, these types of traffic are throttled back somewhat. This will stop someone from completely hogging the links 24/7.

As an example (this will need refining), let's look at the 256kbps package.

There are 86400s in a day. So at 32kB/s you can transfer 2764800 kB in a day, or just a tad under 2.5 GB. Over the course of 30 days, you would transfer 79.1 GB at max line usage. I would suggest setting a soft threshold at 1/2 of that, or 40 GB.

The above would then be proportionally larger for larger accounts, e.g. 80 GB for a 512 kbps.




I would go for this too.
Click to expand...

+10000

and speed dictates the price you pay

R300 for the entry level and up as your speed wants increase
 
goswald said:
Okay... All I want is my money back... DigiChilli has now become a full blown test account! And that is not what I signed up and paid for.
Click to expand...

That's actually quite true and I completely agree! I think the packages are perfect how they are, things just need to actually work. :confused:

Some basic things that I would like to use on the internet, which I currently cannot on DigiChilli:

Steam
PlayStation Network
XBox Live
Photo Uploading tools such as Flikr Uploader and Picasa
YouTube
Google Talk <- yes, not even this works :p
MSN Messenger
 
Burn i removed my post when i saw i misread your post.
 
As said earlier 384k Unshaped, fast http, low latency for both local and international gaming and you can put in fair usage of 50GBs or similar. Something like IS fibre, shaped during the day(less than now), unshaped after hours and weekends.
 
I love the package that I have got .......R300...that is what I can afford


I am a house wife so home all the time......

All my downloading is http and it is small files nothing over 500MB's(and that size is very seldom ) at a time. Waiting 8 hours for 277MB file to download is not good.....
 
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