ADSL down yet again

I hope (probably in vain) that IS's switching over to Neotel...

...all that remains is to play the waiting game... :sick: :(
 
Mweb ISDN seems to be fine - can access El Reg, but sorethumbs is not accessible.

What the <censored> is going on???
 
yeah , it seems that all ADSL via IS backbone is down, my saix DSL lines are running fine as per usual
 
IS over DataPro... DOWN
SAIX... UP
Had to call a friend at an ISP to quickly get a SAIX account... Sheesh, I can hardly deal with this anymore... Was on hold on 0800DSLDSL for 45min before I dropped the call... Gwaddamn hold music is still in my head. Dunno whats worse, the hold music or the lack of internet.
 
Methinks this was/is the problem......

Sent: Tuesday, March 11, 2008 1:43 PM
Subject: [IS Alert 11-3-08 13h41] Major Degradation of ADSL Service, National


Dear IS Customer

We are experiencing the following service event:

AFFECTED SERVICES: ADSL
AFFECTED POPS: National
GRADE OF SERVICE IMPACT: Major Degradation SERVICE IMPACT: No connectivity CAUSE OF EVENT: Switch failure.
TIME: 11-3-08 13h41
OUR REF: N/A
CURRENT STATUS: Investigating
ATTENDING: IS engineers

ADDITIONAL INFORMATION:
None

Regards
The IS GSC
 
on Aerocrap, they use IS & SAIX got nothing :mad: only ntional, can't even get google to load :(
 
Out in Carletonville we can't even connect. Good 'ol PPP lights giving me zip... just another day...
 
IS outages restored at 15:40. All our lines seems to be fine.

This outage apparently only affected about a third of the IS Custmer Base. Aparently it's 1 out of 3 switches that failed... So much for redundancy...
 
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