ADSL- Is it just Afrihost?

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GGG

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Hi,
I have a 10 Meg line, my speeds and service have been OK( for a non-Tech person)
We stream a lot using Hulu and Netflix. for the last few months, the amount of buffering has been increasing, and getting worse.
I use around 130 Gig per month, so not a ridiculous user and I am on Afrihost Capped.
Last Sunday, it took us 97 mins to watch a 41:04 episode! even Google and other sites are slow.
Speedtest is giving me a ping of 227, but 8.2 download and 0.67 upload.

Afrihost, who have always been good, now throw out the " Best effort" clause, which means time to move to another ISP.
Telkom, have found no line faults, but I see that we have around 3-5 disconnects each day.

I tested using my neighbors MWEB account and had Zero problems with buffering.

Would you think this is solely and Afrihost problem?

And second Question, if I need to move ISP, who should I use?

Thanks
 
Yes, all the ISPs are having problems right now.

But you can try a test account with WebAfrica if you want.
 
Afrihost is the problem. Try a test account (1 Gig free account) from other ISP's.

I've got a Vox capped account and I've got no issues (Ex-Afrihost user).
 
GGG said:
Hi,
I have a 10 Meg line, my speeds and service have been OK( for a non-Tech person)
We stream a lot using Hulu and Netflix. for the last few months, the amount of buffering has been increasing, and getting worse.
I use around 130 Gig per month, so not a ridiculous user and I am on Afrihost Capped.
Last Sunday, it took us 97 mins to watch a 41:04 episode! even Google and other sites are slow.
Speedtest is giving me a ping of 227, but 8.2 download and 0.67 upload.

Afrihost, who have always been good, now throw out the " Best effort" clause, which means time to move to another ISP.
Telkom, have found no line faults, but I see that we have around 3-5 disconnects each day.

I tested using my neighbors MWEB account and had Zero problems with buffering.

Would you think this is solely and Afrihost problem?

And second Question, if I need to move ISP, who should I use?

Thanks
Click to expand...

Afrihost and streaming have never gone together...
 
Thanks for the input. I tested my streaming using Telkom log in and also had no problems last night, then switched to the Mweb credentials, also no problem. I then changed back to Afrihost.......... a whole lot of buffering.
Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=44 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=58 time=81 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=58 time=47 ms
Request timeout for icmp_seq 4
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=50 ms


ping 8.8.8.8

Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
64 bytes from 8.8.8.8: icmp_req=4 ttl=53 time=42 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=53 time=42 ms


Trace Test:

traceroute -n 197.242.144.102

1 192.168.1.1 1.281 ms 1.181 ms 1.339 ms
2 Request timed out * * *
3 Request timed out * *
41.181.222.101 27.176 ms
4 41.181.222.102 33.494 ms 27.077 ms 33.322 ms
5 41.181.198.188 20.776 ms 20.54 ms 22.717 ms
6 196.44.18.8 30.226 ms 27.443 ms
196.44.18.2 28.122 ms
7 196.44.31.66 44.516 ms 44.283 ms 44.76 ms
8 196.44.31.255 50.947 ms 55.961 ms 50.934 ms
9 196.44.0.221 48.468 ms
196.44.31.99 45.719 ms 43.596 ms
10 196.30.1.39 42.321 ms
196.30.1.53 46.231 ms
196.31.220.8 46.22 ms
11 196.31.220.21 48.486 ms
196.31.220.27 46.057 ms 47.416 ms
12 196.31.63.202 48.77 ms 48.141 ms 189 ms
13 196.30.42.133 48.114 ms 50.441 ms 50.425 ms
14 197.242.144.102 41.768 ms 41.7 ms 44.359 ms


traceroute -n 8.8.8.8

1 192.168.1.1 1.194 ms 1.048 ms 1.102 ms
2 Request timed out * * *
3 41.181.222.101 30.009 ms 29.648 ms 30.406 ms
4 41.181.222.102 26.804 ms 26.995 ms 93.257 ms
5 41.181.198.188 22.324 ms 20.56 ms 20.576 ms
6 196.44.18.8 27.891 ms 28.054 ms
196.44.18.2 27.15 ms
7 196.44.31.134 27.573 ms 27.762 ms
196.44.31.66 50.624 ms
8 196.44.31.69 48.593 ms 48.034 ms 82.784 ms
9 41.181.139.109 45.888 ms
41.181.139.99 56.642 ms 50.357 ms
10 72.14.194.74 42.119 ms 44.056 ms 44.099 ms
11 Request timed out * *
72.14.239.53 39.168 ms
12 8.8.8.8 42.353 ms 38.925 ms 45.201 ms


DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 41.181.185.18


nslookup www.google.com

Name: www.google.com
Address: 216.58.210.36


nslookup thishouldfail.afrihost.com

** server can't find thisshouldfail.com: NXDOMAIN
 
Gavin107 said:
Why is this I wonder? Demand is only going to increase. Have we reached the limits of the South African network?
Click to expand...

Telkom has changed the manner and structure of buying IPC capacity and the ISPs are all holding off purchasing to see what happens.
It's kind of a "try to outwait the other party" situation.
 
Going to try Vox, see if i get a better connection. Loved the Afrihost support staff( until they started the " Best effort" bull).

All I need is decent speed for streaming,
 
GGG said:
Going to try Vox, see if i get a better connection. Loved the Afrihost support staff( until they started the " Best effort" bull).

All I need is decent speed for streaming,
Click to expand...

Great! Let me know if you want me to call to discuss our options with us :)
 
Voxy said:
Great! Let me know if you want me to call to discuss our options with us :)
Click to expand...
Just a pity you never responded to my e-mail but anyways, come the 25th you will get my business...
 
Garyvdh said:
Telkom has changed the manner and structure of buying IPC capacity and the ISPs are all holding off purchasing to see what happens.
It's kind of a "try to outwait the other party" situation.
Click to expand...

Are there any ISPs willing to tell us what is going on and how they are handling this?
 
I lol, afrismost

I drink too much and mostly drunk and code in the early hours.

I've been with AH for 5 years, before that webafrica, before uncrapped.
I was too lazy to check why Afrihost sucks for so long. I didn't really give a fk. But recently I was like F^CK!!!!!!!!!!!!!!!

That song, "Because I was high" comes to mind.

MTN is killing afrismost, just do a trace or mtr

Just made a free account on webafrica and F**K wow, if Vox had a free account I would try it.

Anything is better than AH at the moment .
 
Traceroute has started…

traceroute to www.afrihost.co.za (41.181.185.18), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.288 ms 0.947 ms 0.869 ms
2 * * *
3 * 41.181.222.101 (41.181.222.101) 34.015 ms 27.684 ms
4 41.181.222.102 (41.181.222.102) 27.732 ms 26.599 ms 27.756 ms
5 tb-dca-2.za--qux-c.za.mtnbusiness.net (41.181.198.188) 26.856 ms 27.151 ms 27.068 ms
6 unc-cpt-1.mtnns.net (196.44.18.8) 24.310 ms 20.919 ms 20.866 ms
7 pe-cr-2.za--el-mse-1.za.mtnns.net (196.44.31.66) 87.166 ms 51.428 ms 49.652 ms
8 jh-dca-1.za--jh-cr-1.za-a.mtnns.net (196.44.0.217) 42.334 ms 42.753 ms 79.750 ms
9 18.185.181.41.in-addr.aserv.co.za (41.181.185.18) 44.827 ms 43.368 ms 59.122 ms
 
Still awaiting Vox to return my message, but in the interim I did the above traceroute.

I think problem with Afrihost is their congestion and possibly using MTN.
 
Here is my personal experience of leading SA ISPs
Bear in mind I am the normal geek who torrents etc...

MWEB - Loved it, until Hernshaw took the helm and they began to throttle the protocols and block/censor certain websites. Probably was the best uncapped experience ever
Openweb - CRAP, from the word go... fraudulent internet best sums it up. This guy shares a single account amongst users
Cybersmart- left them years ago, due to lack of IPC and bandwidth across all protocols and censoring of certain websites
CrystalWeb- These guys are nice, but they don't have the necessary IPC to support people who stream especially not if you use Apple TV.
NexusISP - IS reseller... falling foul of the star system is too easy... Their capped offerings are too expensive
Axxess - See Afrihost
Afrihost- The capped products were OK until their crap started...
WebAfrica- capped products work well, except they also have the star system which doesn't help
 
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