Adsl line still at 2MBs

hendrikbez

Well-Known Member
Joined
Nov 15, 2012
Messages
169
Did telkom not said that they will upgrade 2Mbs to 4MBs in august 2107, my adsl is still at 2Mbs.
 

Jonboy_V

Member
Joined
Sep 5, 2017
Messages
25
Maybe I can just clarify this after spending quite some time in discussions with Telkom technical, sales and social media teams. Line speed upgrades will only be leveraged to those customers currently on legacy uncapped packages from Telkom (so not if you only rent the ADSL line from them and use another ISP and not if you're already signed up on Home Unlimited). How the upgrades work, for e.g. is for a user currently on a 2Mbps uncapped package from Telkom, which costs in the range of R570 odd a month. That user will be upgraded to Home Unlimited 4 Mbps at R599 thereby getting a line speed increase at a marginal cost increase. Similarly, a user on 4Mbps uncapped is currently paying R780 odd a month will be upgraded to 8Mbps for R789 pm. There is no blanket speed increase to be offered. This is my understand (although I hope I'm wrong).
 

badtrev

Senior Member
Joined
Oct 6, 2009
Messages
866
I think that you're correct, because I was on the R599 4Mb promo from a couple of months ago. I got an SMS telling me that now the plan has changed to Unlimited, but no speed increase(which I didn't want to pay the extra for anyway).
 

dunkyd

Executive Member
Joined
Mar 5, 2009
Messages
5,626
Not strictly true........
I pay less than 150 for my .384 line which has been upgraded to 2 over the last few years. Works perfectly for Netflix and Showmax.
My line from Telkom, my data from Mweb which is also still charging the rate ± we started with in the late 90's. Uncapped and unthrottled.
I think folk ask too many questions......
Let sleeping dogs lie.
 

Flamer283

Well-Known Member
Joined
Aug 28, 2014
Messages
344
Not strictly true........
I pay less than 150 for my .384 line which has been upgraded to 2 over the last few years. Works perfectly for Netflix and Showmax.
My line from Telkom, my data from Mweb which is also still charging the rate ± we started with in the late 90's. Uncapped and unthrottled.
I think folk ask too many questions......
Let sleeping dogs lie.

So do you think we will be charged the same price?
 

Zemu63

Member
Joined
Dec 7, 2012
Messages
17
Maybe I can just clarify this after spending quite some time in discussions with Telkom technical, sales and social media teams. Line speed upgrades will only be leveraged to those customers currently on legacy uncapped packages from Telkom (so not if you only rent the ADSL line from them and use another ISP and not if you're already signed up on Home Unlimited). How the upgrades work, for e.g. is for a user currently on a 2Mbps uncapped package from Telkom, which costs in the range of R570 odd a month. That user will be upgraded to Home Unlimited 4 Mbps at R599 thereby getting a line speed increase at a marginal cost increase. Similarly, a user on 4Mbps uncapped is currently paying R780 odd a month will be upgraded to 8Mbps for R789 pm. There is no blanket speed increase to be offered. This is my understand (although I hope I'm wrong).

CORRECT. That's what I was told by the sale department.
 

ponder

Honorary Master
Joined
Jan 22, 2005
Messages
92,823
CORRECT. That's what I was told by the sale department.

People don't wanna hear that, they are of the firm belief that an upgrade is coming their way which is not the case.
 

bradza

Well-Known Member
Joined
Oct 24, 2012
Messages
363
I'm a legacy uncapped with telkom, line and ISP, still no upgrade, infact, more of a degrade in quality and connection performance this side.
 
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