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ADSL Problems today?
- Thread starter Pumba
- Start date
Yep, exactly same problem. My "router pots modem" does not drop the line, but every 4 secs I get no response for 1 sec. This plays havoc when trying to play games online. I have a 27% packet loss, and nobody at telkom or Telkom internet are willing to take responsibility. What must I do ???
jgoosen
Well-Known Member
Same here
jgoosen
Well-Known Member
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TheProven</i>
<br />On the phone TelkomSA indicated that they admit that there are problems on their side, and that they are working on the problem.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
No internationl Bandwith Basicly..
GRRRRRR
<br />On the phone TelkomSA indicated that they admit that there are problems on their side, and that they are working on the problem.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
No internationl Bandwith Basicly..
GRRRRRR
Apartly the original fax sent out to ADSL subscribers by Telkom Internet contains the following two INCORRECT DNS server numbers:
196.25.0.1
196.25.0.9
Separate ADSL only DNS servers should be these two, they believe the change will cause our timeouts to go away:
196.25.1.11
196.43.1.11
I will try it tonight, lets see if it makes a difference. I doubt it however, but lets try.
196.25.0.1
196.25.0.9
Separate ADSL only DNS servers should be these two, they believe the change will cause our timeouts to go away:
196.25.1.11
196.43.1.11
I will try it tonight, lets see if it makes a difference. I doubt it however, but lets try.
jgoosen
Well-Known Member
I Need My International BADNWITH NOW!!TELSCUM HAND IT OVER!!
Jason
Member
Well I tell you we use ADSL as a business tool and for downloading critical art files for packaging and ads. And it is sooo slow and the service is up and down all the time there seems to be no consistancy.
Today getting a simple e-mail out has been difficult. About time Telkom took up some responsibility. I remember my Boss and myself at the computer faire were trying to make an informed dicision about getting ADSL or staying ISDN and the Telkom representitive at the fair was all positives whe said it was brilliant and the speeds were awesome, all I can say was that was a whole load of rubbish. I think the big picture is that Telkom has over sold themselves.
Today getting a simple e-mail out has been difficult. About time Telkom took up some responsibility. I remember my Boss and myself at the computer faire were trying to make an informed dicision about getting ADSL or staying ISDN and the Telkom representitive at the fair was all positives whe said it was brilliant and the speeds were awesome, all I can say was that was a whole load of rubbish. I think the big picture is that Telkom has over sold themselves.
Hi folks
I am experiencing the same thing. TheProven: Did you phone 0800 375 375? I think it will save everybody a great deal of time and irritation if they can simply post a message in the announcement area about the problem and how long they expect it to last.
Regards,
RPM
[email protected]
I am experiencing the same thing. TheProven: Did you phone 0800 375 375? I think it will save everybody a great deal of time and irritation if they can simply post a message in the announcement area about the problem and how long they expect it to last.
Regards,
RPM
[email protected]
Yeah, phoned that number. Then they tell me to phone SAIX or Telkom Internet, who transfers me strait back to ADSL tech support the minute they hear the word "ADSL". [}
][
!][}][!]
I have changed the DNS adresses as above, and it made no difference at all (which I expected). The one thing that I am told repeatedly every time I log a call, is that I must switch off the "ADSL Router POTS", leave it off for a minute, and then switch it on again. That makes no difference at all. My trace route looked as follows:
192.168.0.1 Internet PC
0.0.0.0 **Unknown**
165.165.128.1 Telkom BRAS Cape Town
However I had a power failure yesterday afternoon, and when everything started up again, it was as follows:
192.168.0.1 Internet PC
165.165.128.1 Telkom BRAS Cape Town
My packet loss was gone, and all was back to how it should be. It is so obvious that the 0.0.0.0 was the problem, but I assumed that it was the ADSL router. It was actually the Switch that registered that IP (even though it is an unmanaged switch). So if you have packet loss, take a crossover cable from your PC to the Router first, and see if your switch or LAN cables are not misbehaving...
Telkom was not to blame here. [:I][:I]
][!][}][!]I have changed the DNS adresses as above, and it made no difference at all (which I expected). The one thing that I am told repeatedly every time I log a call, is that I must switch off the "ADSL Router POTS", leave it off for a minute, and then switch it on again. That makes no difference at all. My trace route looked as follows:
192.168.0.1 Internet PC
0.0.0.0 **Unknown**
165.165.128.1 Telkom BRAS Cape Town
However I had a power failure yesterday afternoon, and when everything started up again, it was as follows:
192.168.0.1 Internet PC
165.165.128.1 Telkom BRAS Cape Town
My packet loss was gone, and all was back to how it should be. It is so obvious that the 0.0.0.0 was the problem, but I assumed that it was the ADSL router. It was actually the Switch that registered that IP (even though it is an unmanaged switch). So if you have packet loss, take a crossover cable from your PC to the Router first, and see if your switch or LAN cables are not misbehaving...
Telkom was not to blame here. [:I][:I]
jgoosen
Well-Known Member
I there this is now the second day where my connection drops every 10MIn any one having the same problems?
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by jgoosen</i>
<br />I there this is now the second day where my connection drops every 10MIn any one having the same problems?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
I was typing my recent post and during this time I noticed my connection
dropped twice. Last week everything was fine. Of course I am capped so who cares ??
<br />I there this is now the second day where my connection drops every 10MIn any one having the same problems?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
I was typing my recent post and during this time I noticed my connection
dropped twice. Last week everything was fine. Of course I am capped so who cares ??