Afrihost bill you R203 for HelloPeter response

Tumi2014 said:
After a week of writing a bunch of complaints to AFRIHOST via their support ticket system, without a single reply. They latter charged me R198 for a service I did not agree on. I managed to lodge a complain on Hello Peter then once they responded, by saying that they fixed the issue. They ultimately billed me R198 (ACB) + R47.56 (Agreement fee) + R203 (Hello Peter) + R36 (SB fee) + R5 (Reconnect fee) = 489,56. I honestly didn't think I was gonna get ripped of from Afrihost!
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Hi Tumi

After reading through your later posts I see this is sorted out?
Just to confirm - we'll never, ever, ever bill a client for replying anywhere. Not Hellopeter, Facebook, Twitter, here - or anywhere else for that matter.

If you're still confused by your billing please drop me a PM and I'll gladly run through this with you.
 
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