afrihost

  1. K

    Afrihost / Telkom Fixed LTE Stopped Working

    I'm using **Telkom Fixed LTE through Afrihost**, and up until recently the service had been working perfectly for about **1–2 years**. My router is a **Huawei B315s-936**. At the beginning of June, Afrihost sent an email saying that Telkom required customers to reboot their routers on **10...
  3. Luis

    The South African ISPs that host the most Internet traffic

    The South African ISPs that host the most Internet traffic Data from Cloudflare, one of the world's largest Internet infrastructure companies, showed that Afrihost was the largest independent Internet service provider in South Africa by traffic. Vodacom was the network operator with the most...
    • Luis
    • Thread
    • afrihost cloudflare internet service providers internet traffic isps vodacom
    • Replies: 6
    • Forum: Broadband and IT News
  4. W

    Intermittent packet loss

    Good day For the past two months I'm having intermittent packet loss between 7pm and 9pm daily. Numerous tickets logged with Afrihost and Vuma and being told everytime the line is refreshed it will work but same problem persists. New ONT was installed by Vuma on Monday 11 May 2026 but still...
    • Wilhelmc
    • Thread
    • @vumatel afrihost afrihost & mybroadband vuma connection issues vuma customer service help! vuma reach vumafibreline vumatel vumatel broken fibre vumatelreach
    • Replies: 74
    • Forum: Fibre Networks
  5. Luis

    Afrihost reduces fibre-to-the-home prices amidst a landscape of yearly increases

    Afrihost reduces fibre-to-the-home prices amidst a landscape of yearly increases While fibre network operators (FNOs) have increased wholesale prices in recent years, Internet service provider (ISP) Afrihost has reduced its fibre-to-the-home (FTTH) prices on the five largest FNOs. FTTH users...
    • Luis
    • Thread
    • afrihost fibre prices fibre-to-the-home internet service providers
    • Replies: 9
    • Forum: Broadband and IT News
  6. FrikKillian

    Afrihost & Frogfoot Fibre Issues

    I contacted Afrihost on Friday, 3 April to report intermittent disconnections that required me to manually restart my router and ONT every time. The following day, Saturday 4 April, a Frogfoot technician came out, ran some tests, and left me with the assurance that Afrihost simply needed to...
  7. Hanno Labuschagne

    Major Afrihost fibre outage

    Major Afrihost fibre outage Internet service provider (ISP) Afrihost is experiencing a "high-impact" national fibre outage in South Africa. Reports of problems at the ISP started spiking on the online service outage reporting website Downdetector at around 05:00 on Wednesday, 25 March 2026.
  8. Nobodyyyyyyy

    Afrihost & Vumatel

    Had my Afrihost package relocated recently, Vumatel came in on Wednesday to install it the new line at the new premises. I was told by the technicians by end of the day the line should be active, so I thought great Internet by EOD. Come Wednesday evening still only 1 blinking power light...
  9. M

    How long does it take Vumatel to complete a circuit release

    Basically, my fiance and I have moved into a unit in a complex on Saturday 14 February, we had previously requested a line change with Afrihost and they told us that all was processed correctly, however when trying to set up the wifi at the new address on Saturday we found out that the previous...
  10. H

    Afrihost- slow internet and terrible service.

    Some back story, I swapped to Afrihost (Vumatel) in March of last year acquiring a 100/50 line. The line speed was good and I had no problems until the start of September. During this month my international speed plummeted. Doing a speed test showed less than 1mbps when going international. I...
  11. M

    Formal Complaint: Repeated Email Deletions Resulting in Loss of R1,000,000 Contract – Request for Immediate Account Migration

    Formal Complaint: Repeated Email Deletions Resulting in Loss of R1,000,000 Contract – Request for Immediate Account Migration Dear Afrihost Leadership Team, I am writing to formally lodge a serious complaint regarding repeated incidents of email deletion on my Afrihost-hosted email account...
  12. J

    Should switching ISPs on Vumatel be this problematic?

    Apologies if I am not completely familiar with all the jargon, or if this is old territory (I have browsed and searched): I'm actually based in the UK. BACKGROUND: In November my sisters and I inherited my late mom's little cottage in Cape Town which has previously been rented out long term...
  13. J

    My PS4's internet speed has been very slow for the past 2 days.

    My PS4's internet speed has been very slow the past 24 hours. 2 days ago I turned off and unplugged our fibre router because there was a thunderstorm and Im always scared the lighting might hit and damage our electrical appliances. Ive done this many times before but wouldnt do it unless...
    • John101
    • Thread
    • afrihost fibre ps4
    • Replies: 0
    • Forum: Gaming
  14. Hanno Labuschagne

    Fastest ISPs in South Africa

    Fastest ISPs in South Africa New research from MyBroadband Insights shows that some of the fastest ISPs in South Africa deliver average speeds of over 100Mbps to their clients. The research is based on all the tests performed over Wi-Fi on the MyBroadband Speedtest app and on the MyBroadband...
    • Hanno Labuschagne
    • Thread
    • afrihost clear access cool ideas cybersmart internet service provider (isp) level 7 metrofibre networx mybroadband insights mybroadband speedtest rocketnet rsaweb starlink
    • Replies: 2
    • Forum: Broadband and IT News
  15. Hanno Labuschagne

    Afrihost's uncapped 4G and 5G changes

    Afrihost's uncapped 4G and 5G changes Internet service provider (ISP) Afrihost has made significant changes to its fixed-4G and fixed-5G packages, including adding a new fast uncapped option on Vodacom's network for R799 per month. The ISP no longer explicitly distinguishes between its 4G and...
  16. Hanno Labuschagne

    Major Internet outages in SA

    Major Internet outages in SA Internet service provider (ISP) Afrihost and fibre network operator (FNO) MetroFibre reported high-impact fibre connectivity outages on Sunday, 14 September 2025. Downdetector showed a big increase in user reports of issues with Afrihost services from around 09:00...
    • Hanno Labuschagne
    • Thread
    • afrihost fibre network operators (fnos) fibre outages fibre-to-the-home (ftth) internet internet outages metrofibre
    • Replies: 16
    • Forum: Broadband and IT News
  17. Ofentse888

    afrihost & vumatel fail: ticket closed without fix, no internet since 9 may 2025

    Hi all, I’m posting here to share my unresolved experience with Afrihost and Vumatel in the hope that it helps others avoid the same frustration — and to hold both companies accountable. Service ordered: Fibre through Afrihost (Vumatel infrastructure) Installation completed: 9 May 2025...
  18. T

    Ongoing Fibre Installation Nightmare – Afrihost/Frogfoot/Complex Bureaucracy – Advice Needed

    Hi everyone, I’m really hoping someone here can advise or connect me with the right person at Frogfoot or Afrihost, because I’m at the end of my rope with this installation saga. Context: I recently moved into a new unit in a small complex (4 units total). I applied for fibre with Afrihost at...
    • TJHarry765
    • Thread
    • afrihost fibre install fibre installation frogfoot frogfoot fibre installation
    • Replies: 25
    • Forum: Fibre Networks
  19. T

    What should ISPs do about clients who do not have laptops with an ethernet port to conduct direct LAN connection for accurate speedtests?

    As per the industry standard we all know that accurate speedtests are through direct LAN connection. With all the technology advancements and laptop models now not having ethernet ports, ISPs are left to fight it out with clients when it comes to accurate testing. ISPs cannot provide a free...
  20. JessyZA

    PACKETLOSS for 4 weeks unsolved

    So quite interesting fact. Support is currently rated useless in my books. For 4 weeks we have logged complaint on complaint each time just to be told that this cant be an issue. My initial complaint was logged 4 weeks ago, whilst trying to get VUMATEL to understand that there is no speed issue...
  21. J

    Afrihost/Metrofibre Daily disconnects

    Hi All I live in Pretoria, and I've been experiencing a very frustrating occurrence on a daily basis with my Afrihost fibre line at home. The internet would disconnect at random times and then reconnect within a minute or 2—sometimes longer, sometimes quicker. The frustrating part is that I do...
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