afrihost

  1. T@@mi

    Afrihost is scamming me

    In June last year 2024 I took 250 data plan from Afrihost - Telkom deal and then change it to Telkom 10mbs uncapped data on July which I paid more money on it. But till today I only credited with 240 GB per every month. When I reach 240 GB my data stop working. I received a message saying I must...
  2. Datura

    Dear Afrihost, Why Did You Take My Money? Give it Back!

    Dear Afrihost, What a very sneaky thieving bunch you are. I should have left you guys over two years ago when the dedicated server I use went down for 2 weeks which resulted in 6 of my clients moving their business elsewhere as soon as the server came back online. Just over R1000 credited to...
  3. Tyron M

    Afrihost and Vuma is the WORST!!!!!

    I have made a payment on the 27 October and was firstly misinformed and was told on the 27th October that my installation would take place 3 - 5 working days which was not the case, the only reason I took this was because I opted to work from home and I had given my last traveling which was the...
  4. F

    Openserve Web Connect WiFi sign in prompt

    Everytime my ONT gets rebooted I have to tap the "sign in to WiFi network" prompt and then it starts working on my phone. Where as my IOT devices connect again automatically with no hassle. Has anyone found a workaround to this annoyance?
  5. J

    Just a rant about Afrihost & their incompetent support

    This post is just my opinion - a pointless rant. I have had positive experiences with Afrihost as well, with some representatives being friendly and helpful. My experience with Afrihost support yesterday... An ISP that can't assist with IP configuration? I work in IT, though not a networking...
  6. D

    Afrihost Vuma Outage not indicated 48hours +

    There is a massive Afrihost Vuma fibre outages in the Bloemfontein area. It has been over 48 hours. Feedback from neighbourhood watch groups indicate it is a very large number of people without internet. The problem was briefly shown on the Afrihost fibre status website, but has been removed...
  7. B

    Afrihost 1Gbps International Bandwidth

    Hi there. Recently upgraded to Afrihost 1000/250 on Vuma GPON/Aerial - I live in JHB. Wired connection to my laptop straight into the router so 1Gbps between devices. Local speed test is good - 800Mbps + DL and 250Mbps + UP - as advertised. Speed tests to London and new york seem throttled...
  8. Wolvyreen

    Afrihost Router Configuration Problem - ONT authentication - No Internet

    Hello, I am actually starting this thread on behalf of a friend. He has a package with Afrihost. He uses the following router: Huawei WS7100 The ONT is making the authentication connection and the router is just acting like a bridge set up. The problem is that whenever my friend connects to...
  9. G

    Fibre line registered to the previous Tenant - Cannot get access - Vuma wont release line

    Hey all I am at my wit's end and need some urgent advice guidance, I have never seen such pitiful service for a simple release of a line, I am the new homeowner and the previous TENANT not even the owner is holding up the line He claims he paid and I should pay his bill and he will give me the...
  10. B

    Migrating from Telkom to Afrihost

    Hi MyBB Community I am toying with the idea of moving my fibre line from Telkom to Afrihost. It seems I still need to serve the 30-day cancellation period on Telkom's end, and thus can only activate the Afrihost service in a minimum of 30 days. My questions: Is this your experience as well...
  11. W

    Afrihost 5G (massive packet loss during peak hours)

    I recently signed up and subsequently cancelled my 5G package I took their largest package in the hopes speed and caps would not be a concern. However something worse has occurred there is an insane amount of packet loss I get almost precisely as it hits peak hours like 5pm which makes the...
  12. Hanno Labuschagne

    Vox's new fixed 5G packages vs Axxess, Afrihost, and MTN

    Vox's new fixed 5G packages vs Axxess, Afrihost, and MTN Internet service provider Vox recently launched two uncapped fixed-5G packages offering speeds of up to 300Mbps. Vox senior product manager Chris Boshoff said the offering was designed to be competitive on both pricing and service...
  13. C

    Afrihost service pathetic

    I don't know how Afrihost manages to get a high rating, the service is pathetic. They cancelled my service over 2 months ago 'by mistake', it took them over 3 days to get me back online. Gian didn't respond to emails or social media, I only got a response when I called him out in another thread...
  14. dariusbotha5

    Anti-consumerism from Afrihost?

    Hi everyone, I wanted to switch ISPs and came across the particular deal on Afrihost's website https://www.afrihost.com/deals After going through the signup process for a 50 Mbps package, the router however only has been discounted R1000 instead of being free. I phoned the sales and support...
  15. D

    VoIP over LTE. Airmobile and Telkom LTE

    Does VoIP work over Telkom LTE and afrihost Airmobile networks? Meaning do they block VoIP traffic etc…. Sometimes fibre fails and would like to setup a failover with either of the above-mentioned in a 4g device. Would there be a need to change any APN settings?
  16. K

    WiFi Down -AfriHost NEED HELP

    Hello, Wifi had been down for the past hour, would like to know what happened and when it will be resolved.
  17. F

    Terrible customer support

    Fiber installation was done on the 7th of May 2024 Date of writing this: 28 May 2024 Let me clarify that i do understand a key part of the activation is related to the FNO (Vumatel) , I am not just here to complain about the delay in activation of the service. Worse than the delay is the...
  18. M

    VUMA - how long to get fiber installed

    Hey guys and gals, My question to you is.. How long should Vuma take to schedule or contact me for a fiber install from my wall to my house? On the vuma coverage page they show that fiber is available and that i can order a package: I also have the fiber box's outside my house and on the...
  19. philennaidu

    Afrihost Fibre 100Mb/s is a Hoax

    My mother is a 75yr old retired teacher, she has no technical knowledge and she lives with trust. She's been an Afrihost internet client since 2019. Every time I've visited her home since 2019, there have been internet speed issues. Recently I've run over 40 speedtests over the course of 10...
  20. C

    Atrocious Afrihost Customer Service

    My final interaction within a long wait for a premises creation has led to my cancellation of the fibre order I placed a month ago. I initially placed the order on 4 April 2024, to which I received an email stating of a delay, and on 9 April I was informed that a premises creation for my address...
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