The latency on the other provider does seem lower though, where the latency with us is higher on our network. Could be due to the demand - best to keep running tests.
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Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
- Start date
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The latency on the other provider does seem lower though, where the latency with us is higher on our network. Could be due to the demand - best to keep running tests.
I honestly can't believe I'm paying R700 for this level of service. It's absolutely horrible. I had to use it for business today and was getting pathetic speeds, under 1megabit. I'm so so sick of this crap, protocal prioritisation, whatever the hell you want to call it, I needed an autodesk product and it took an hour and a half before the download eventually failed. Seems I'll be putting my cancellation in, because this is useless. I can't stand up for Afrihost anymore, I understand why they were getting blasted on Carbonite now. I've tried being patient and understanding, but this is just bull****. I understand shaping P2P and even video streaming, but I literally needed this for business today and it has totally and completely failed.
Bursty-dude
Expert Member
Connection is so bad that I can't even open Google and has been like this almost the whole day...
I would love to do more tests to give to your tech guys, but when your network sucks so badly that I can't do anything at all on the internet to get guest accounts set up to check other networks, etc.....
But it's fine, you have already taken my money for this month and provided me with a totally crap service that is barely usable. Nice one, much appreciated.
Posting this from my phone as your network is dead.
I would love to do more tests to give to your tech guys, but when your network sucks so badly that I can't do anything at all on the internet to get guest accounts set up to check other networks, etc.....
But it's fine, you have already taken my money for this month and provided me with a totally crap service that is barely usable. Nice one, much appreciated.
Posting this from my phone as your network is dead.
I'm sincerely sorry about the slow speeds, I know things haven't been great - and demand has been quite high today too
Upgrades are imminent, I'm certain things will improve soon!
Are you able to connect with your backup ISP account?
Last I checked you have a line issue.
TEXTILE GUY
Honorary Master
Bad day too
Last Result:
Download Speed: 214 kbps (26.8 KB/sec transfer rate)
Upload Speed: 171 kbps (21.4 KB/sec transfer rate)
Latency: 357 ms
10/17/2014, 5:12:06 PM
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:
1 10 ms 4 ms 4 ms 192.168.0.1
2 295 ms 297 ms 669 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.11]
3 1572 ms 689 ms 447 ms 41.181.221.214
4 1469 ms 318 ms 408 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.15.118]
5 180 ms 122 ms 219 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 293 ms 281 ms 302 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.2
1]
7 989 ms * 1753 ms 196.31.220.10
8 307 ms 345 ms 582 ms 196.31.220.21
9 1678 ms * 1367 ms 196.31.63.202
10 1947 ms 677 ms 623 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 943 ms 901 ms 94 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Last Result:
Download Speed: 214 kbps (26.8 KB/sec transfer rate)
Upload Speed: 171 kbps (21.4 KB/sec transfer rate)
Latency: 357 ms
10/17/2014, 5:12:06 PM
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:
1 10 ms 4 ms 4 ms 192.168.0.1
2 295 ms 297 ms 669 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.11]
3 1572 ms 689 ms 447 ms 41.181.221.214
4 1469 ms 318 ms 408 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.15.118]
5 180 ms 122 ms 219 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 293 ms 281 ms 302 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.2
1]
7 989 ms * 1753 ms 196.31.220.10
8 307 ms 345 ms 582 ms 196.31.220.21
9 1678 ms * 1367 ms 196.31.63.202
10 1947 ms 677 ms 623 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 943 ms 901 ms 94 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Bursty-dude
Expert Member
I do not have a backup account, that is what I have been trying to set up, but alas.....
And there is no line issue anymore, confirmed by a Telkom tech who was here this morning (I posted details of it ealier). It is your network.
Not looking pretty, is the latency the same on the Telkom guest account? Looks like the response on your exchange is a bit iffy here.
Our network isn't down though, so you should be able to connect.
Please paste a traceroute here and connect with the Telkom guest account for some comparison results, details as follows:
guest@telkomadsl
guest
MagicDude4Eva
Banned
Dear Afrihost - just an advance warning from my end and if your network goes down, it will be all my fault as this weekend is going to be hectic:
- My kid is on midterm break and all his buddies will plug their laptops into my network and there will be heavy Steam downloads, Windows updates and online gaming happening (this will affect you until Monday night)
- Since you did not allow me to download Yosemite during work hours, this will now be scheduled for tonight/tomorrow and then obviously all the other Mac updates.
- 7 kids from the estate are also coming through to patch their tablets and laptops
- In addition to all those Windows updates, most iOS devices will download iOS8 updates
- The wife has threatened extended Netflix sessions of chick-flix
Oh - and while all the above is going down, I will attempt to level my Destiny character or kill hordes in Diablo - I hope you are okay with all of the above?
- My kid is on midterm break and all his buddies will plug their laptops into my network and there will be heavy Steam downloads, Windows updates and online gaming happening (this will affect you until Monday night)
- Since you did not allow me to download Yosemite during work hours, this will now be scheduled for tonight/tomorrow and then obviously all the other Mac updates.
- 7 kids from the estate are also coming through to patch their tablets and laptops
- In addition to all those Windows updates, most iOS devices will download iOS8 updates
- The wife has threatened extended Netflix sessions of chick-flix
Oh - and while all the above is going down, I will attempt to level my Destiny character or kill hordes in Diablo - I hope you are okay with all of the above?
electrofreeze
Expert Member
your network is already down as it is not working properly and speeds today are terrible
Bursty-dude
Expert Member
Well, it is sort of usable once again.
Telkom guest account:
Afrihost:
Telkom guest account:
Afrihost:
MagicDude4Eva
Banned
I'm not expecting any network downtime this weekend
Good to know, as my 10Mbps line has never looked that great (just got disconnected twice from Destiny)
I am not even going to attempt try anything else for tonight. I let the other 3 people on your network first finish their downloads.
CataclysmZA
Executive Member
- Joined
- Apr 1, 2010
- Messages
- 5,595
- Reaction score
- 1,613
0.68Mb/s download and 0.23Mb/s upload to PSN tonight. Man, that is ****ty.
MagicDude4Eva
Banned
Sorry - that's me - I placed fair warning in this thread and I feel it is now my turn to use all of the bandwidth - muahahahahahaha
heartbroken
Expert Member
Dude stop it, I am trying to download a couple of megs worth of nuget packages.
EDIT: It's about 40mb, been waiting a good 10 mins already.
EDIT2: I will let you know when I am done, then you can have another turn at using the bandwidth
TEXTILE GUY
Honorary Master
Well I guess theres no need for me to ar$e around on the telkom guest account ....
I think I have an idea of where my problem is from the posts above..... oh, and send my regards to Afrigenie.
I think I have an idea of where my problem is from the posts above..... oh, and send my regards to Afrigenie.
TEXTILE GUY
Honorary Master
Ok, internet slow .... which other AH customer is online ..... FFS.
:twisted:
:twisted:
- Status