Afrihost Business Uncapped Feedback - 2

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Experiencing quite good speeds today (3.5meg on a 4meg line) despite some higher than normal latencies (300ms). International sites seem slightly more responsive.
 
AfriGuy said:
Really sorry about this :( We are seeing spikes in demand in the South at the moment, our guys are working on it.
Click to expand...

Grabbing Canary Chrome

54XToeg.png


Tbh experience was subpar this weekend.
 
DaBump said:
Oh dear. My 20meg VDSL line went from super fast this morning, to where I cannot even stream a 480p video on IMDB. Extremely slow :(
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Streaming dropped on my end too with youtube also unable to stream at 480p. Seems to be okay now. Downloads about half speed still. Though will have to wait till all the changes/fixes are fully implemented to see what difference that makes.
 
400ms local latency, this is utter rubbish!
Pay Full Price, but we must just sit here are take this half baked service?
Obviously this is not of utmost importance to Afrihost.
 
8-BALL said:
We are virtually at close of business AfriGuy, still no feedback on the POC :(
Click to expand...

The Team that is handling the implementation isn't sticking to Office Hours at the moment, they are literally burning the midnight oil, the moment we have an update, you will know.
 
Gavin107 said:
Just changed to the "other" ISP - down to 40ms. Will be good when this all settles and we can stick with one ISP through the day... :)
Click to expand...

I haven't even checked my latency on AH network today, I'm assuming it to be high, been using my "other" ISP as well....

EDIT - During the week use other ISP, weekend use AH, weekends seems to fairly good on AH network for me
 
AfriGuy said:
Woah! That seems a way above on what we're seeing :(
Do you have any results that you can paste here?
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Oops, too late to run the usual tests, sorry; when I saw this cut over to my other ISP - everything normal now. Unbelievable that the same line can show variation from 40ms and >1200ms between different ISP's. Will be nice when all this POC stuff is behind us.

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=50 time=38 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=50 time=39 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=55 time=44 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=55 time=22 ms
 
Speeds terrible - between 2 and 3 Mbits/s on a 10Mbit/s business account. Been like this most of the day for the last 2 weeks or so. It then miraculously goes up to 9Mbit/s after about 10pm
 
JesseG said:
I haven't even checked my latency on AH network today, I'm assuming it to be high, been using my "other" ISP as well....

EDIT - During the week use other ISP, weekend use AH, weekends seems to fairly good on AH network for me
Click to expand...

Other ISP is reliable and good... But capped ;) AH was fine most of the morning and early afternoon, until something broke at about 4pm...
 
ok this is bad... wasting a whole day of work because Afrihost isn't delivering...

slow speeds.PNG

We need to get that FreeNas server deployed today!

11KBps on a 20Mbps VDSL account is not on!:(
 
Gavin107 said:
Oops, too late to run the usual tests, sorry; when I saw this cut over to my other ISP - everything normal now. Unbelievable that the same line can show variation from 40ms and >1200ms between different ISP's. Will be nice when all this POC stuff is behind us.

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=2 ttl=50 time=38 ms
64 bytes from 197.242.144.102: icmp_req=3 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=4 ttl=50 time=39 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=50 time=39 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=55 time=22 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=55 time=44 ms
64 bytes from 8.8.8.8: icmp_req=5 ttl=55 time=22 ms
Click to expand...

No worries, keep me posted if you move over to your Afrihost account again :)
 
matieut said:
Speeds terrible - between 2 and 3 Mbits/s on a 10Mbit/s business account. Been like this most of the day for the last 2 weeks or so. It then miraculously goes up to 9Mbit/s after about 10pm
Click to expand...

Really sorry about this :(
From what I can tell, this matches our reporting - we're working on getting speeds normalised ASAP.
 
Speeds terrible - between 2 and 3 Mbits/s on a 10Mbit/s business account. Been like this most of the day for the last 2 weeks or so. It then miraculously goes up to 9Mbit/s after about 10pm

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 6 ms 6 ms 105-236-14-65-esr-lo.mtnbusiness.co.za [105.236.
14.65]
3 75 ms 10 ms 24 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 20 ms 20 ms 24 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 9 ms 11 ms 24 ms jh-cr-2.za--rb-cr-1.za-b.mtnns.net [196.44.31.17
1]
6 26 ms 18 ms 22 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 29 ms 13 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 11 ms 24 ms 28 ms 1122.te0-0-2-0.vic-pr-3.optinet.net [196.22.161.
133]
9 37 ms 54 ms 38 ms te0-0-0-3.vic-p-1.optinet.net [197.80.7.65]
10 39 ms 46 ms 35 ms te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46]
11 35 ms 38 ms 41 ms vl11.cpt-hscore-1.optinet.net [197.84.5.238]
12 40 ms 50 ms 36 ms 196.28.178.66
13 53 ms 39 ms 45 ms cte-core-sw2.vwol.net [196.41.144.35]
14 34 ms 31 ms 28 ms www.mweb.co.za [196.2.63.110]

Trace complete.

And yet speedtest shows great throughput - see http://www.speedtest.net/my-result/4501749945

Guys, I thought business accounts are not shaped - looks to me, with my limited knowledge, that certain protocols are being limited/throttled/call it what you want.
Any boffin care to share some wisdom on the above?
 
Last edited:
matieut said:
Speeds terrible - between 2 and 3 Mbits/s on a 10Mbit/s business account. Been like this most of the day for the last 2 weeks or so. It then miraculously goes up to 9Mbit/s after about 10pm

Tracing route to www.mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 6 ms 6 ms 105-236-14-65-esr-lo.mtnbusiness.co.za [105.236.
14.65]
3 75 ms 10 ms 24 ms ipc-recieve-rb-3a.za.mtnbusiness.net [41.181.178
.77]
4 20 ms 20 ms 24 ms rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
5 9 ms 11 ms 24 ms jh-cr-2.za--rb-cr-1.za-b.mtnns.net [196.44.31.17
1]
6 26 ms 18 ms 22 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 14 ms 29 ms 13 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]

8 11 ms 24 ms 28 ms 1122.te0-0-2-0.vic-pr-3.optinet.net [196.22.161.
133]
9 37 ms 54 ms 38 ms te0-0-0-3.vic-p-1.optinet.net [197.80.7.65]
10 39 ms 46 ms 35 ms te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46]
11 35 ms 38 ms 41 ms vl11.cpt-hscore-1.optinet.net [197.84.5.238]
12 40 ms 50 ms 36 ms 196.28.178.66
13 53 ms 39 ms 45 ms cte-core-sw2.vwol.net [196.41.144.35]
14 34 ms 31 ms 28 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...

Strangely, the latency looks OK here.
We are working on normalising throughput and speeds though.
 
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