Afrihost Business Uncapped Feedback

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Then, surely only line quality can make the line drop in sync speed when you have a problem with your line, and this is why I don't keep my line with an ISP for times like this when you have to log a fault. Introducing a middle man just delays things (want something done right? do it yourself philosophy).
 
Then, surely only line quality can make the line drop in sync speed when you have a problem with your line, and this is why I don't keep my line with an ISP for times like this when you have to log a fault. Introducing a middle man just delays things (want something done right? do it yourself philosophy).

Yeah I shared that philosophy, but then money matters and if I can save R200 and get the same service, if not apparently a bit better I would be happy to move. So far it's been problematic and now I have the task of moving it back... Again.
 
You tried that "fix my line" tool ?

One Click Fix

Recommended for the Average User
This option will do a series of calculations to determine the best actions to take to give you a line with the perfect balance of performance and stability.

Magically Fix My Line


Advanced Options

Recommended for Advanced Users Only
If you know what you're doing and want to take more control over your DSL line we allow you to Recreate your DSL Port as well as Reduce your sync speed in effort to stabilise your line.

Recreate Port

Stabilise Line
 
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Yeah I shared that philosophy, but then money matters and if I can save R200 and get the same service, if not apparently a bit better I would be happy to move. So far it's been problematic and now I have the task of moving it back... Again.

Apparently you can ask for a 25% discount if you keep your line with them for a year. Also, when the line upgrades are finished (I'm waiting for end Feb), I will be downgrading from fastest to fast adsl seeing I can only get 4mb, which is a double saving.
 
I had a similar experience when moving my line to Afrihost. My sync rate didn't drop but my line performed as if it were a 2Mbps line... No amount of troubleshooting could provide a reasonable explanation for what had transpired.

Moved my line back to Telkom with the assistance of AfriMan who had it expedited. Once the line was officially back under Telkom's management (2 days or so) my internet experience was back to normal.
 
I had a similar experience when moving my line to Afrihost. My sync rate didn't drop but my line performed as if it were a 2Mbps line... No amount of troubleshooting could provide a reasonable explanation for what had transpired.

Moved my line back to Telkom with the assistance of AfriMan who had it expedited. Once the line was officially back under Telkom's management (2 days or so) my internet experience was back to normal.

Just for me to suspect that would be enough reason for me to move it back :)

EDIT: This didn't happen to me tho
 
Just for me to suspect that would be enough reason for me to move it back :)

EDIT: This didn't happen to me tho

I have since decided that keeping my line with Telkom is best even if I pay a few extra hundred. As you said, it's better to deal with them directly when it comes to line issues.

A middle man has to tend to other people as well and cannot devote all their time to one fault.
 
I have since decided that keeping my line with Telkom is best even if I pay a few extra hundred. As you said, it's better to deal with them directly when it comes to line issues.

A middle man has to tend to other people as well and cannot devote all their time to one fault.

+1
 
Hi Afriman

Just a quick comment...

I have been on this 2Mbs Business Unshaped Uncapped account for 1 week today... and it has been 100% perfect.
Apart from a twitch.tv hiccup, not a single stutter or issue. Full throttle 24/7.

The most awesome part of this whole new setup, is that it requires no management of any sort from me... I do not have to babysit what is done and when on this line now. Even during office hours I do not have to delay any updates or Dropbox syncs and such... no more having to choose either one or the other online activity... they can ALL be done at the same time and without any prolonged "shaping" penalty as before. I do not have to leave my modem off for 30 minutes every other day any more to be able to browse again during the week... in fact, nothing has had to be done at all over the past 7 days, no nursing intervention, no stress, no troubleshooting fuss, nothing at all... and it has just worked.

If this remains just like it is, for the foreseeable future... well, as i have said before, you will find an almost evangelical me praising this product.

THIS is the interwebz just as it should be.
 
You tried that "fix my line" tool ?

One Click Fix

Recommended for the Average User
This option will do a series of calculations to determine the best actions to take to give you a line with the perfect balance of performance and stability.

Magically Fix My Line


Advanced Options

Recommended for Advanced Users Only
If you know what you're doing and want to take more control over your DSL line we allow you to Recreate your DSL Port as well as Reduce your sync speed in effort to stabilise your line.

Recreate Port

Stabilise Line

Thanks, that fixed it. But why does this happen to Afrihost?
 
Thanks, that fixed it. But why does this happen to Afrihost?

No idea.

The transfer of my line was done in a few days and there has been no problems ever since. For all we know it is someone who deliberately is screwing around...
 
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