Afrihost Business Uncapped Feedback

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wingnut771 said:
@ isabelladol

Just incase you're wondering what the question is:

That would be your SNR (signal to noise ratio) and attenuation ADSL line statistics. (High SNR good, high Atten bad). Sync rate is also important as that can have an influence on the stats.

Log into your router and have a squizz around for ADSL or DSL or something like that :)

If you're a techno wizz, then I apologise for insulting your intelligence :D
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Thanks man!
 
isabelladol said:
Here are the stats

View attachment 111614
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Looking all fine(ish). Stats on upload are a bit wonky.

So you say this only happens on evenings and weekends? That really sounds like congestion, no matter what the tech says :(

I think the best route would be to report a fault with Telkom and get them to check your DSLAM for possible congestion too :)

I wish you luck!

Z
 
Colour me gobsmacked!

AHBusinessBoeing.jpg

My AH Business account is flying tonight... 1st time it is usable really in over a month!

Teh Interwebz izza miiiine!!!!!!
 
I just have a quick question...How would I go about getting my noise margin fixed. I used to be able to use 10megs around the December holidays without any issues but now all of a sudden I can't go higher than 6 megs because of the Noise margin on my line. I contacted Afrihost but they just logged a fault and did not say how Telkom would go about fixing the problem. I have attached an image and yes, it is a brand new router...

Noise.jpg
 
mugikhan said:
I just have a quick question...How would I go about getting my noise margin fixed. I used to be able to use 10megs around the December holidays without any issues but now all of a sudden I can't go higher than 6 megs because of the Noise margin on my line. I contacted Afrihost but they just logged a fault and did not say how Telkom would go about fixing the problem. I have attached an image and yes, it is a brand new router...

View attachment 111718
Click to expand...
I have the exact same problem... was using 10MB Uncapped for the last year without any problems. Now my noise is 7db... This seems to have happened with Telkom's exchange upgrades. Before I was syncing at 10012kbps and now 10236kbps. Since then, my line is all over the place. My Dad has the same issue in Milnerton... Line was perfect for over 7 years, and now with the new sync speed, it is just as unstable as mine. I am in a new area with new cables... I think Telkom's new cards and equipment is up to s***... I have logged a call and waiting their response. Even if my line is dropped to 8MB, it is actually worse, and much slower :(
 
At least your internet is still usable mine decides to switch off at certain points I.e it is intermittent and I don't understand what is wrong with your line sync as it is syncing higher as per your post. Also my are hasn't been part of any upgrades so I don't why I have this problem all of a sudden :/
 
mugikhan said:
At least your internet is still usable mine decides to switch off at certain points I.e it is intermittent and I don't understand what is wrong with your line sync as it is syncing higher as per your post. Also my are hasn't been part of any upgrades so I don't why I have this problem all of a sudden :/
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Yeah, but that higher sync is causing the drops and stutters on speed tests. This is why I never know if I am going to get good speeds, or if it's gonna crawl :(
...and this coincides with the change at Telkom... it is also the reason I cannot recreate the port with AH tool, and neither can they. When I logged the call with Telkom, even they couldn't refresh, or reset the line. It was referred to their "specialists". My friend, also in Milnerton, has had 7 different techs come out to his house in the last 6 months for the same thing. Although his line drops and reconnects about 8 times per hour - Telkom still hasn't fixed it, don't know what's wrong, and they have dropped him from 10MB down to 4MB.... that isn't working either :(

Suppose I will have to wait and speak to a Telkom tech, who is clued up, to see if I can get any REAL answers/solutions.
 
mugikhan said:
At least your internet is still usable mine decides to switch off at certain points I.e it is intermittent and I don't understand what is wrong with your line sync as it is syncing higher as per your post. Also my are hasn't been part of any upgrades so I don't why I have this problem all of a sudden :/
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Your best bet would be to log a fault with telkom, or call your local telkom shop as opposed to the hotline :)

Z
 
cortexenslaver said:
...and this evening it is back to the old s*****..... all was fine most of the day, until 19:00. The speeds are horrible!
Dropped from near full speed for most of the day, all the way down to 250kB/s on a mutli-threaded HTTP download - E I S H BOETA :(
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I lol'ed
 
I must say my speed today has been great managed to download 23GB and that was not even downloading all day. This is a change as its been really crap recently.
 
Don't you find it strange that all of a sudden, EVERY exchange is congested????
I think the new cards/ports they have installed are borked... can't understand the sudden congestion and high noise levels that are now on once PERFECTLY working lines. Couple that with the obvious IPC/ISP issues, and you have one huge "cluster-fook".
 
Pity the whoooosh only lasted Saturday night and Sunday.

It is back to its very good impersonation of a greased-pole climbing snail, carrying a load.

Will try use this account again closer to the 18th.
 
i.got~issues said:
Pity the whoooosh only lasted Saturday night and Sunday.

It is back to its very good impersonation of a greased-pole climbing snail, carrying a load.

Will try use this account again closer to the 18th.
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Its going lekker at the Afrihost party I see :P
 
Its all been very good for me since Saturday. Even today getting full speeds. Of course I have probably just jinxed it by saying this. We'll see.
 
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