Afrihost CAPPED ADSL Feedback (MTN)

[Seeyou]

Getting a blistering 639K/sec on NNTP, on a 20mbps line. Are you shaping this too now, or is the South capacity issue extending into office hours?

 

[AfriGuy]

Getting a blistering 639K/sec on NNTP, on a 20mbps line. Are you shaping this too now, or is the South capacity issue extending into office hours?

Sorry about this
Looks like there is still some higher demand around.

 

[Aquiva]

Does seem pretty high, but our website has been iffy this morning. Should be back up again now.

Nope not yet!

 

[bradza]

Afriman, why is our capped account getting throttled and packet loss at 60% and 12% avg? I didn't pay for this service quality. Attached screenshots for proof.





I'm in Durban, 4meg line.

 

[AfriGuy]

Afriman, why is our capped account getting throttled and packet loss at 60% and 12% avg? I didn't pay for this service quality. Attached screenshots for proof.

View attachment 152384

View attachment 152386

I'm in Durban, 4meg line.

No throttling here, looks like the demand is spiking up every now and then causing some higher than normal latency

 

[Seeyou]

Welp, just hit my cap. I'm going to leave the account suspended and follow the hopeful resolution of this problem. Genuinely hope you guys sort it out, I just don't have patience for the for the current slate of problems.

 

[Totempole]

Upload speeds are not affected by any policies, so we generally give the lines full access. However, upload and download traffic still constitutes network traffic (ADSL is asynchronous) so it would be affected by overall network traffic, as well as traffic on your local network.

The point is, upload traffic on your network is far slower than with any other ISP I've tried. This includes Vox, MWeb and IS. I can't complain in terms of download, Afrihost capped data works fine in that regard.

I'm going to give it another month with AH. If nothing changes, I'm moving my capped data package to IS.

 

[AfriGuy]

The point is, upload traffic on your network is far slower than with any other ISP I've tried. This includes Vox, MWeb and IS. I can't complain in terms of download, Afrihost capped data works fine in that regard.

I'm going to give it another month with AH. If nothing changes, I'm moving my capped data package to IS.

Sounds like a very odd issue, drop me a PM with some comparison results

 

[Totempole]

Sounds like a very odd issue, drop me a PM with some comparison results

Thanks, will do so when I get the chance to run some tests. My connection is busy at the moment. Unfortunately, the MWeb account was only on a trial basis, so I don't have access to it anymore. I still have Vox and IS accounts for comparison though.

 

[AfriGuy]

Thanks, will do so when I get the chance to run some tests. My connection is busy at the moment. Unfortunately, the MWeb account was only on a trial basis, so I don't have access to it anymore. I still have Vox and IS accounts for comparison though.

No problemo, shoot the results when you can

 

[stormart]

I want to get the 10mbps line capped 150gb. But I see a lot of talk about contention issues here. What speeds can I expect to get out here? 5mbps or less?

Im in George in the Western Cape. and I don't want to commit to something I will regret.

 

[AfriGuy]

I want to get the 10mbps line capped 150gb. But I see a lot of talk about contention issues here. What speeds can I expect to get out here? 5mbps or less?

Im in George in the Western Cape. and I don't want to commit to something I will regret.

Hi

While there are some problems, it's not affecting everyone.
Once our network is settled you can expect line speed.

 

[MartyMarts]

Hi

While there are some problems, it's not affecting everyone.
Once our network is settled you can expect line speed.

So he should NOT sign up for anything until your network is "settled" ?

 

[i.got~issues]

Hi

While there are some problems, it's not affecting everyone.
Once our network is settled you can expect line speed.

WTF does "settled" actually mean?

Upgrade the IPC and issues=gone!

 

[bumbledore]

I want to get the 10mbps line capped 150gb. But I see a lot of talk about contention issues here. What speeds can I expect to get out here? 5mbps or less?

Im in George in the Western Cape. and I don't want to commit to something I will regret.

I signed up a week and a half ago, and am regretting the decision significantly.

You'd be lucky to get 50% of line speed, speeds have been even more atrocious today.

In Cape Town, so you'd likely see the same performance as mine. The only solution is IPC upgrade, which will take months. Best avoid for now...

 

[MartyMarts]

I signed up a week and a half ago, and am regretting the decision significantly.

You'd be lucky to get 50% of line speed, speeds have been even more atrocious today.

In Cape Town, so you'd likely see the same performance as mine. The only solution is IPC upgrade, which will take months. Best avoid for now...

Pretty much why I said:

So he should NOT sign up for anything until your network is "settled" ?

Not really cool to be telling customers to pull in when you know you have problems.

 

[AfriGuy]

So he should NOT sign up for anything until your network is "settled" ?

That's something that's up to you
The slower speeds aren't being seen by everyone and we are seeing a better trend to the demand and services normalising.

 

[i.got~issues]

Pretty much why I said:



Not really cool to be telling customers to pull in when you know you have problems.

^^ They have No "problems" with their network other than our increase in demand... which is OUR problem not theirs!

 

[MartyMarts]

That's something that's up to you
The slower speeds aren't being seen by everyone and we are seeing a better trend to the demand and services normalising.

So he should sign up then? Yes or No?

 

[MartyMarts]

^^ They have No "problems" with their network other than our increase in demand... which is OUR problem not theirs!

Ahhhhh.... I must have missed that part.