Afrihost CAPPED ADSL Feedback (MTN)

[electrofreeze]

yes same problems on ah uncapped

 

[Type RSA]

Wonder why these slow speeds always happen after the 25th of a month? They know we can't cancel now as we missed the deadline for this month. Still getting horrible speeds when trying to watch something on Youtube. Was running fine until Saturday! Now streaming is up to **** again!

 

[ViciousClone]

Wonder why these slow speeds always happen after the 25th of a month? They know we can't cancel now as we missed the deadline for this month. Still getting horrible speeds when trying to watch something on Youtube. Was running fine until Saturday! Now streaming is up to **** again!

Mine is just fine? 10mb line(8.8mb) downloads fine though at peak times they download at 50-80%..packet loss seems bit better than before to! Im in the south region where we had 50% packet loss at one stage..

 

[Cicero]

Yeah, my internet was horrendous last night, 10mb capped acc. Streaming especially bad.

Local speedtest seemed fine, but international was terrible, anything from 0.5mb to 2mb down, and 0.3mb up.

I had to swap to my backup WA account just to stream...which was amazing by the way.

 

[AfriGuy]

Internet being slow about the time that my router reports kernel intrusions. Happened earlier with the IP 197.203.139.62

That's very strange
Is your router open to the outside world?

 

[AfriGuy]

http://www.speedtest.net/my-result/i/1190394592

What is going on

That latency is horrible
Did you manage to grab any traceroutes over the weekend to determine where the latency is being introduced?

 

[AfriGuy]

Clientzone is still down..
It is end of the month, how are we supposed to know what we still have to burn through?
Or is that the reason why? :erm:




View attachment 203098

I think that is more localized to you. Can you post a tracert? It is nearly the 1st of April, so Telkom are working on the exchanges.

Really sorry about the downtime on ClientZone, I know it couldn't have come at a worse time

 

[AfriGuy]

Streaming is terrible today, anyone else having this issue as well? Getting 650kb/s on Youtube on a 10mb line!

Sorry to hear.
Have things improved on your end at all?

 

[AfriGuy]

My first month with them and already problems :/
Please get the Clientzone up soon Afrihost!

I know ClientZone being down was far from ideal, it couldn't have happened at a worse time
It should have been back by Saturday morning, shout if you're still having any hassles with this though!

 

[AfriGuy]

Im capped and can't get into the clientzone to topup :-(

I have a 10.229.xxx.xxx IP Range and no throughput

Did you manage to get a topup later in the day? ClientZone did come back up.

 

[AfriGuy]

Holy Moses, my internet is so unstable today.... 30 ms ping now then suddenly 900+ . My download speeds are also really inconsistent en low.

That's odd, do you have a traceroute that you can paste here?

 

[AfriGuy]

Getting very slow throughput.
Download speeds at about 11kb/s.
Anyone else experiencing this?

Shouldn't have been any throughput issues yesterday, did you manage to troubleshoot with our team at all?

 

[AfriGuy]

Yeah, my internet was horrendous last night, 10mb capped acc. Streaming especially bad.

Local speedtest seemed fine, but international was terrible, anything from 0.5mb to 2mb down, and 0.3mb up.

I had to swap to my backup WA account just to stream...which was amazing by the way.

International speedtests will be a little slower, depending on the destination, but it shouldn't be as bad as you've described.
Drop me a PM if you're still seeing issues with this today.

 

[Prof.Merlin]

So netflix was useless again last night :/ Buffered most of the time.

Did not do speedtest or traceroutes though

 

[AfriGuy]

So netflix was useless again last night :/ Buffered most of the time.

Did not do speedtest or traceroutes though

Was it just Netflix that was acting up or other streaming services too?

 

[Type RSA]

Sorry to hear.
Have things improved on your end at all?

Nope, it was still horrible this morning. Buffered all the time at 480p!

 

[AfriGuy]

Nope, it was still horrible this morning. Buffered all the time at 480p!

Are you able to post any test results here?

 

[Prof.Merlin]

Was it just Netflix that was acting up or other streaming services too?

Only really use netflix at the moment. But I am picking up more and more that netflix is giving issues. Was considering upgrading line to 10mbit, but doubt that it would help since I used to be able to stream fine on 2mbit at one stage

 

[Type RSA]

Are you able to post any test results here?

What do you require, all speed tests and traceroutes look good. It just doesn't stream for ****e..

 

[AfriGuy]

Only really use netflix at the moment. But I am picking up more and more that netflix is giving issues. Was considering upgrading line to 10mbit, but doubt that it would help since I used to be able to stream fine on 2mbit at one stage

Would you be able to see if the issues are replicated on YouTube/ Vimeo too?