kohlhtor
Expert Member
Again iOS app download slow
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Question of the Day: What is your non-negotiable item, device, or app for international travel?
Afrihost CAPPED ADSL Feedback (MTN)
- Thread starter eddief1
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Bump. Other ISP threads actually encourage their clients to complete the survey.
So packet loss + terrible pings tonight again, LoL servers just lag and blizzard games I cant even connect to their servers, switched to web africa problem goes away and im playing again, I have been posting for almost 2 months now with this issue as well feels like nothing has changed and I keep having to buy cap from other ISP's.
kohlhtor
Expert Member
Try to download a movie from Germany TV station
Speed 50 Kbps/s using VPN 600 kb/s
http://media.ndr.de/progressive/2015/0413/TV-20150413-1740-4842.hq.mp4
Sorry we not sharping the network ? ?
Speed 50 Kbps/s using VPN 600 kb/s
http://media.ndr.de/progressive/2015/0413/TV-20150413-1740-4842.hq.mp4
Sorry we not sharping the network ? ?
With no compensation for not being able to use what you pay them for.
If DSTV had signal for only 2 hours a day for the last 2 months would you still pay them? Just a thought...
Last edited:
NeoNarchy
Senior Member
Anyone else struggling to logon to D3 with Afrihost, past few nights been using WebAfrica just to play games, just tested my Axxess account, same problem, moved over to Webafrica insta login.
Axxess owned by Afrihost and unfortunately share the same sht MTN network.
MrGray
Honorary Master
Are there authentication issues again? Cape Town area - havent been able to authenticate since sometime after midnight.
Bump. Other ISP threads actually encourage their clients to complete the survey.
We are definitely concerned with reports from gamers about not having a good experience. We're trying to use a systematic approach and we've been testing specific titles, especially on Xbox and PS to ensure they perform well. We'll continue to test until we ensure that all the titles we know of are performing as they should.
We are also testing GTA V as a new PC title to ensure that players who are trying to play get a good experience.
I'm not aware of problems on D3 but I'll check with the guys if there are issues.
Just out of interest, are you using PPPoE passthrough or changing accounts on the router?
Why are there always so many problems on the system? It's very seldom that all systems are running smoothly without someone complaining about something going wrong here. IPC an issue?? It's almost like you guys are trying to over manage the traffic flow which is going wrong due to lack of Capacity.
I don't think that's the case, if you go back through the threads they were pretty much silent for 3-4 months when everything was working like a bomb. The current issue we're seeing now is not a lack of capacity (as I've been told) but due to traffic management, which is a far more complex issue to work out due to the inter-dependancies on a network this size and the volume of policies and rules within the system, not to mention the complexities of customising each region for the usage trends specific to that sub-network (for the best experience).
NeoNarchy
Senior Member
I have 4 accounts on the router, just easier to disconnect like that & connect again. @Davedes I am well aware that Axxess in owned by Afrihost but you wont believe the amount of times it worked when Afrihost didnt.
The quickest & easiest way IMO to check if your line is screwed or if its your isp is to have multiple isp accounts, its so easy now with everyone offering you a free 1GB account. I have yet to have an issue that was related to telkom being at fault over my isp excluding the exchange being down, I just sometimes wonder why you then get asked to post stuff like traceroots, speedtests etc if an alternative account works.
We definitely don't have protocol or port shaping on Capped or Business accounts. But if the network is showing high contention than optimal, you may see some services perform better than others until demand subsides.
Worskos
Well-Known Member
- Joined
- Jun 11, 2013
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Hi All
Ran a couple of tests on my 4MB AH Capped Account and compared it with my Web Africa account.
Afrihost Ping
WA Ping
Afrihost Trace Route
WA Trace Route
Now, even with my limited knowledge on this subject, I'd say that there is something very wrong with my AH account, correct?
Ran a couple of tests on my 4MB AH Capped Account and compared it with my Web Africa account.
Afrihost Ping
Code:
Pinging www.afrihost.co.za [197.242.144.102] with 32 bytes of data:
Reply from 197.242.144.102: bytes=32 time=104ms TTL=58
Reply from 197.242.144.102: bytes=32 time=166ms TTL=58
Reply from 197.242.144.102: bytes=32 time=156ms TTL=58
Reply from 197.242.144.102: bytes=32 time=120ms TTL=58
Ping statistics for 197.242.144.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 104ms, Maximum = 166ms, Average = 136msWA Ping
Code:
Pinging www.afrihost.co.za [197.242.144.102] with 32 bytes of data:
Reply from 197.242.144.102: bytes=32 time=31ms TTL=54
Reply from 197.242.144.102: bytes=32 time=37ms TTL=54
Reply from 197.242.144.102: bytes=32 time=33ms TTL=54
Reply from 197.242.144.102: bytes=32 time=31ms TTL=54
Ping statistics for 197.242.144.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 37ms, Average = 33msAfrihost Trace Route
Code:
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 176 ms 82 ms 100 ms 41.181.221.253
4 41 ms 41 ms 43 ms 41.181.221.254
5 170 ms 245 ms 130 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 123 ms 100 ms 87 ms compj-cpt-1.mtnns.net [196.44.18.2]
7 134 ms 141 ms 133 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]
8 181 ms 136 ms 259 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
9 117 ms 124 ms 101 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
10 54 ms 99 ms 105 ms 196.30.1.39
11 128 ms 204 ms 157 ms 196.31.220.23
12 141 ms 142 ms 79 ms 196.31.63.206
13 104 ms 124 ms 114 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 60 ms 82 ms 74 ms www.afrihost.co.za [197.242.144.102]
Trace complete.WA Trace Route
Code:
Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 74 ms 104 ms 94 ms cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194
]
4 32 ms 13 ms 15 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
5 12 ms 13 ms 18 ms 196.35.115.136
6 28 ms 21 ms 27 ms mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.1
3]
7 17 ms 11 ms 15 ms 168.209.6.131
8 67 ms 39 ms 43 ms mtnns-2.cinx.net.za [196.223.22.31]
9 23 ms 23 ms 13 ms 196.44.0.75
10 36 ms 37 ms 36 ms rb-cr-1.za--ct-cr-2.za.mtnns.net [196.44.31.69]
11 38 ms 52 ms 60 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
12 92 ms 50 ms 46 ms 196.31.220.10
13 36 ms 53 ms 34 ms 196.31.220.21
14 32 ms 38 ms 31 ms 196.31.63.202
15 44 ms 36 ms 40 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
16 61 ms 65 ms 120 ms www.afrihost.co.za [197.242.144.102]
Trace complete.Now, even with my limited knowledge on this subject, I'd say that there is something very wrong with my AH account, correct?
What I've seen is that since Telkom upgraded exchanges there are sometimes differences, particularly between SAIX and non-SAIX accounts. I tested last night and for some reason all my other ISP test accounts were failing to get any throughput on P2P above 10kBps, while a SAIX account ran at just over 1MBps. Load shedding happened, then lights came on and my line was maxxing again. We've also seen outages where no accounts will auth but Telkom accounts do, and I've also seen different ISP accounts route to different ESR routers at the BRAS, which produce vastly different results. Until we fully understand the changes made to the network (in terms of Telkom's infrastructure) the more info we can get the better.
The 3rd hop latency is consistently high, so I would say there is something consistent there, even though later results may vary, there is definitely an issue not ISP related for those results to be consistent. If it's congestion for example, resetting your account may give slightly better results just after the port is reset, but will eventually be poorer.
It's also important to actually change your username on your router and not test with PPPoE passthrough. When your router manages traffic it affects throughput more than when you passthrough directly so the results can be different in my experience.
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