Afrihost CAPPED ADSL Feedback (MTN)

Afrigirl · Oct 7, 2013

droplet said:
i am thinking of ditching my uncapped account to get a 150mb capped account. uncapped sucks balls. not been able to stream at more than 1mb/s for a week now

Sorry to hear that. Shaping on Uncapped should not affect your streaming. If you want, I can have a look at your account and find out if there are any problems. Feel free to private message me.

Afrigirl · Oct 7, 2013

Bursty-dude said:
Thanks AfriGuy, much appreciated.

Tracing route to www.telkom.co.za [165.143.158.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 12 ms 10 ms 105-236-11-193-esr-lo.mtnbusiness.co.za [105.236
.11.193]
3 12 ms 12 ms 12 ms ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
4 21 ms 12 ms 12 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 13 ms 19 ms 14 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 14 ms 12 ms 12 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 13 ms 14 ms 17 ms rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
8 14 ms 15 ms 13 ms 196.43.25.137
9 15 ms 18 ms 16 ms 196.43.51.78
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination net unreachable.

Trace complete.

I know you've been chatting to Afriguy but feel free to send me a private message with your username. I can have a look at your account.

Afrigirl · Oct 7, 2013

froot said:

Cool, @ bursty-dude
Your SNR is fine, (11.8) so it means your line can potentially sync at about 10Mb.

From my side now though...
http://www.speedtest.net/result/3018012360.png

Someone broke something

Code:

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     7 ms     7 ms  105-236-*-*-esr-lo.mtnbusiness.co.za [105.236
.*.*]
  3    10 ms     9 ms     9 ms  ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
  4    11 ms    11 ms    10 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    10 ms    10 ms    10 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    10 ms    10 ms    10 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7    11 ms    11 ms    11 ms  rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
  8    12 ms    11 ms    11 ms  196.43.25.137
  9    12 ms    12 ms    11 ms  196.43.39.166
 10     *       11 ms    12 ms  rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
 11    14 ms    14 ms    13 ms  nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.34]
 12    14 ms    14 ms    13 ms  telkom.co.za [196.43.22.222]

Trace complete.

Pinging bbc.co.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=177ms TTL=112
Reply from 212.58.251.195: bytes=32 time=177ms TTL=112
Reply from 212.58.251.195: bytes=32 time=177ms TTL=112
Reply from 212.58.251.195: bytes=32 time=177ms TTL=112

Ping statistics for 212.58.251.195:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 177ms, Maximum = 177ms, Average = 177ms

Compared to your speedtest, your traceroute looks fine

I'd be happy to look at your account and find out what the problem is.

Azure Wrath · Oct 7, 2013

Hi there Afriguy/Afrigirl

Seems like my line isn't too happy at the moment.

C:\Users\Paul>tracert telkom.co.za

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 1 ms <1 ms 2 ms 10.0.0.2
2 41 ms 34 ms 23 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9
.65]
3 56 ms 40 ms 54 ms 41.181.221.254
4 112 ms 51 ms 56 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 40 ms 32 ms 22 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 270 ms 110 ms 103 ms tb-pr-1.za--tb-cr-2.za-a.mtnns.net [196.44.18.14
3]
7 42 ms 48 ms 51 ms wblv-ip-se-2-gw.telkom-ipnet.co.za [196.25.165.1
97]
8 25 ms 31 ms 49 ms 196.43.25.205
9 100 ms 67 ms 63 ms 196.43.39.162
10 45 ms 51 ms 58 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
11 48 ms 57 ms * nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.34]
12 49 ms 45 ms 44 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43
.22.222]

Trace complete.

C:\Users\Paul>

http://www.speedtest.net/result/3018618371.png

froot · Oct 7, 2013

Afrigirl said:
Compared to your speedtest, your traceroute looks fine I'd be happy to look at your account and find out what the problem is.

http://www.speedtest.net/result/3018738747.png

It's working again, thanks anyways. Think it was a Telkom bug somewhere.

Afrigirl · Oct 8, 2013

Azure Wrath said:
Hi there Afriguy/Afrigirl

Seems like my line isn't too happy at the moment.

http://www.speedtest.net/result/3018618371.png

Your line and possibly your exchange.

I'd be happy to have a look at your line. Please can you message me your username.

Afrigirl · Oct 8, 2013

froot said:
http://www.speedtest.net/result/3018738747.png

It's working again, thanks anyways. Think it was a Telkom bug somewhere.

Great. Message me if you have any problems

froot · Oct 8, 2013

It would seem the international bugs are back :/

https://www.dropbox.com/s/h9i64gvgq61clkf/Screenshot 2013-10-08 09.30.00.png
https://www.dropbox.com/s/u94jb0nzc25z80u/Screenshot 2013-10-08 09.43.38.png

Local works 100s, but international is pretty rough. For a 10Meg line this isn't very good.

Code:

Tracing route to ftp.ubuntu.com [91.189.92.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     7 ms     6 ms  -esr-lo.mtnbusiness.co.za []
  3    12 ms    12 ms    10 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    11 ms    11 ms    11 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    30 ms    29 ms    28 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    27 ms    28 ms    30 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   198 ms   193 ms   193 ms  am-cr-1.nl--jh-cr-2.za-a.mtn.net [196.44.31.215]

  8   207 ms   212 ms   204 ms  am-cr-2.nl--am-cr-1.nl-b.mtnns.net [209.212.111.
249]
  9   218 ms   217 ms   225 ms  ls-cr-1.uk--am-cr-2.nl-a.mtnns.net [196.44.31.15
4]
 10   197 ms   232 ms   198 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
 11   216 ms   215 ms   216 ms  195.50.122.181
 12   225 ms   219 ms   221 ms  vl-3505-ve-119.csw1.London1.Level3.net [4.69.166
.2]
 13   215 ms   211 ms   210 ms  ae-1-51.edge5.London1.Level3.net [4.69.139.75]
 14   206 ms   208 ms   208 ms  SOURCE-MANA.edge5.London1.Level3.net [212.187.13
8.82]
 15   224 ms   212 ms   209 ms  ftp.ubuntu.com [91.189.92.200]

Trace complete.

AfriGuy · Oct 8, 2013

froot said:

It would seem the international bugs are back :/

https://www.dropbox.com/s/h9i64gvgq61clkf/Screenshot 2013-10-08 09.30.00.png
https://www.dropbox.com/s/u94jb0nzc25z80u/Screenshot 2013-10-08 09.43.38.png

Local works 100s, but international is pretty rough. For a 10Meg line this isn't very good.

Code:

Tracing route to ftp.ubuntu.com [91.189.92.200]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     7 ms     6 ms  -esr-lo.mtnbusiness.co.za []
  3    12 ms    12 ms    10 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    11 ms    11 ms    11 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    30 ms    29 ms    28 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    27 ms    28 ms    30 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   198 ms   193 ms   193 ms  am-cr-1.nl--jh-cr-2.za-a.mtn.net [196.44.31.215]

  8   207 ms   212 ms   204 ms  am-cr-2.nl--am-cr-1.nl-b.mtnns.net [209.212.111.
249]
  9   218 ms   217 ms   225 ms  ls-cr-1.uk--am-cr-2.nl-a.mtnns.net [196.44.31.15
4]
 10   197 ms   232 ms   198 ms  ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
 11   216 ms   215 ms   216 ms  195.50.122.181
 12   225 ms   219 ms   221 ms  vl-3505-ve-119.csw1.London1.Level3.net [4.69.166
.2]
 13   215 ms   211 ms   210 ms  ae-1-51.edge5.London1.Level3.net [4.69.139.75]
 14   206 ms   208 ms   208 ms  SOURCE-MANA.edge5.London1.Level3.net [212.187.13
8.82]
 15   224 ms   212 ms   209 ms  ftp.ubuntu.com [91.189.92.200]

Trace complete.

Latency is looking good to EU, could you run one to a US destination too please?
We aren't seeing any general trends towards poor international speeds.

froot · Oct 8, 2013

AfriGuy said:
Latency is looking good to EU, could you run one to a US destination too please?
We aren't seeing any general trends towards poor international speeds.

Code:

Pinging guildwars.com [64.25.35.116] with 32 bytes of data:
Reply from 64.25.35.116: bytes=32 time=335ms TTL=233
Reply from 64.25.35.116: bytes=32 time=327ms TTL=233
Reply from 64.25.35.116: bytes=32 time=343ms TTL=233
Reply from 64.25.35.116: bytes=32 time=339ms TTL=233

Code:

Tracing route to guildwars.com [64.25.35.116]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     7 ms     7 ms  ****
  3    38 ms    40 ms    41 ms  ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
  4    39 ms    40 ms    41 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    47 ms    46 ms    28 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    24 ms    24 ms    25 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   189 ms   187 ms   186 ms  xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.
89]
  8   300 ms   300 ms   299 ms  4.69.162.157
  9   329 ms   329 ms   329 ms  ae-58-223.ebr2.Amsterdam1.Level3.net [4.69.153.2
09]
 10   308 ms   307 ms   313 ms  ae-46-46.ebr2.London1.Level3.net [4.69.143.74]
 11   312 ms   312 ms   309 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

 12   310 ms   306 ms   313 ms  ae-10-10.ebr2.Washington12.Level3.net [4.69.148.
50]
 13   327 ms   335 ms   325 ms  ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
 14   302 ms   302 ms   311 ms  ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
 15   330 ms   336 ms   339 ms  ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]

 16   321 ms   319 ms   328 ms  ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
 17   326 ms   320 ms   324 ms  ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

 18   327 ms   323 ms   354 ms  ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]

 19   309 ms   310 ms   312 ms  4.59.197.34
 20   324 ms   335 ms   338 ms  guildwars.com [64.25.35.116]

Trace complete.

AfriGuy · Oct 8, 2013

froot said:

Code:

Pinging guildwars.com [64.25.35.116] with 32 bytes of data:
Reply from 64.25.35.116: bytes=32 time=335ms TTL=233
Reply from 64.25.35.116: bytes=32 time=327ms TTL=233
Reply from 64.25.35.116: bytes=32 time=343ms TTL=233
Reply from 64.25.35.116: bytes=32 time=339ms TTL=233

Code:

Tracing route to guildwars.com [64.25.35.116]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     7 ms     7 ms     7 ms  ****
  3    38 ms    40 ms    41 ms  ipc-recieve-rb-1a.za.mtnbusiness.net [41.181.178
.53]
  4    39 ms    40 ms    41 ms  rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
  5    47 ms    46 ms    28 ms  jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
  6    24 ms    24 ms    25 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   189 ms   187 ms   186 ms  xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.
89]
  8   300 ms   300 ms   299 ms  4.69.162.157
  9   329 ms   329 ms   329 ms  ae-58-223.ebr2.Amsterdam1.Level3.net [4.69.153.2
09]
 10   308 ms   307 ms   313 ms  ae-46-46.ebr2.London1.Level3.net [4.69.143.74]
 11   312 ms   312 ms   309 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]

 12   310 ms   306 ms   313 ms  ae-10-10.ebr2.Washington12.Level3.net [4.69.148.
50]
 13   327 ms   335 ms   325 ms  ae-1-100.ebr1.Washington12.Level3.net [4.69.143.
213]
 14   302 ms   302 ms   311 ms  ae-6-6.ebr1.Atlanta2.Level3.net [4.69.148.105]
 15   330 ms   336 ms   339 ms  ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]

 16   321 ms   319 ms   328 ms  ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
 17   326 ms   320 ms   324 ms  ae-83-83.csw3.Dallas1.Level3.net [4.69.151.157]

 18   327 ms   323 ms   354 ms  ae-3-80.edge2.Dallas1.Level3.net [4.69.145.139]

 19   309 ms   310 ms   312 ms  4.59.197.34
 20   324 ms   335 ms   338 ms  guildwars.com [64.25.35.116]

Trace complete.

Also looking good, so really strange that you're seeing slower international speeds

Could you drop me a PM with your info, I'll see if I can spot something on my end.

bekdik · Oct 8, 2013

AfriGuy said:
Also looking good, so really strange that you're seeing slower international speeds
Could you drop me a PM with your info, I'll see if I can spot something on my end.

You'll need to stand up to do that

froot · Oct 8, 2013

bekdik said:
You'll need to stand up to do that

AfriGuy said:
Also looking good, so really strange that you're seeing slower international speeds
Could you drop me a PM with your info, I'll see if I can spot something on my end.

Speeds still persist.

AfriGuy · Oct 8, 2013

froot said:
Speeds still persist.

Our team are still running through a few checks, I've just dropped you a PM too

froot · Oct 8, 2013

Starting at about 5.30, things improved.
Usenet seems to run at ~620KB/s now which is better, but still not where it did last week (news.afrihost.co.za) If I enable my backup account it jumps to 1MB/s.
ftp.ubuntu.com still sits at lowish speeds. It maxed out at 300KB/s just now.

Afrigirl · Oct 8, 2013

froot said:
Starting at about 5.30, things improved.
Usenet seems to run at ~620KB/s now which is better, but still not where it did last week (news.afrihost.co.za) If I enable my backup account it jumps to 1MB/s.
ftp.ubuntu.com still sits at lowish speeds. It maxed out at 300KB/s just now.

Will have to follow up with Afriguy on this. Hope he's able to assist you.

froot · Oct 8, 2013

Afrigirl said:
Will have to follow up with Afriguy on this. Hope he's able to assist you.

He has been in contact with me (earlier), thanks. Just providing some feedback

Afrigirl · Oct 8, 2013

froot said:
He has been in contact with me (earlier), thanks. Just providing some feedback

Cool.

froot · Oct 9, 2013

What's cooking? I think it might be your IPC....

Code:

tracert telkom.co.za

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    7 ms     7 ms     7 ms  105-236--esr-lo.mtnbusiness.co.za [105.236
.]
  3  [B] 349 ms   354 ms   354 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89][/B]
  4   369 ms   354 ms   348 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5   356 ms   358 ms   366 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6   341 ms   350 ms   369 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   374 ms   369 ms   365 ms  rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
  8   384 ms   379 ms   365 ms  196.43.25.137
  9   379 ms   375 ms   370 ms  196.43.39.162
 10   343 ms   341 ms   343 ms  rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
 11   370 ms   362 ms   361 ms  nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.30]
 12   357 ms   351 ms   356 ms  telkom.co.za [196.43.22.222]

Trace complete.

AfriGuy · Oct 9, 2013

froot said:

What's cooking? I think it might be your IPC....

Code:

tracert telkom.co.za

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    7 ms     7 ms     7 ms  105-236--esr-lo.mtnbusiness.co.za [105.236
.]
  3  [B] 349 ms   354 ms   354 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89][/B]
  4   369 ms   354 ms   348 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5   356 ms   358 ms   366 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6   341 ms   350 ms   369 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   374 ms   369 ms   365 ms  rrba-ip-se-2-wan.telkom-ipnet.co.za [196.25.58.1
7]
  8   384 ms   379 ms   365 ms  196.43.25.137
  9   379 ms   375 ms   370 ms  196.43.39.162
 10   343 ms   341 ms   343 ms  rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
 11   370 ms   362 ms   361 ms  nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.30]
 12   357 ms   351 ms   356 ms  telkom.co.za [196.43.22.222]

Trace complete.

We're trying to replicate and investigate this on our end.

Join the MyBroadband community

Get started

Afrihost CAPPED ADSL Feedback (MTN)

Afrihost

Afrihost

Afrihost

Active Member

Honorary Master

Afrihost

Afrihost

Honorary Master

Afrihost

Honorary Master

Afrihost

Honorary Master

Honorary Master

Afrihost

Honorary Master

Afrihost

Honorary Master

Afrihost

Honorary Master

Afrihost