Afrihost CAPPED ADSL Feedback (MTN)

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AfriGenie said:
No problem at all Dude! I've converted the top-up for you to an equivalent amount of PrePaid Data, and it will now only expire in January 2016 as a regular Prepaid Top-up would.
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Now this is service! Well done Afrihost! I had a query on my hosting domain and submitted a ticked on a Sunday, hoping to get a response the following day when everyone is back at work. Nope! 10 minutes later I get an email and the issue already resolved!

I hope this is the beginning of Afrihost becoming the No.1 ISP again!
 
Aquiva said:
Now this is service! Well done Afrihost! I had a query on my hosting domain and submitted a ticked on a Sunday, hoping to get a response the following day when everyone is back at work. Nope! 10 minutes later I get an email and the issue already resolved!

I hope this is the beginning of Afrihost becoming the No.1 ISP again!
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We're pushing as hard as ever for that, imagine - 5 years in a row :D Gian would be over the moon!
 
AfriGuy said:
We love you too :love:
Have a good weekend!
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That reminds me of when we bought our boat, took ages deciding on a name, tested each on the tongue and looked for every possible innuendo before settling on the name "Je t'aime".

We launched and did the Compulsory radio check:

"Cape Town Radio, this is, Je t'aime, Je t'aime, Je t'aime"

and received the prompt reply:

"Station calling Cape Town Radio, we love you too"

I must have found the only person in Telkom with a sense of humor :)
 
Vox web Africa and afrihost all dead. I think eishkom has struck some main router in the area that is not allowing internet traffic through it.
 
Hi

I have been having issues with my ADSL since Wednesday. Have been in contact with the guys at the cell center and while being helpful haven't solved the problem. Basically there are times when the line is fine and then it drops and its useless. You can imagine how annoying that is when you streaming a video. Has anyone else had a similar experience?
 
nadeem_k said:
Hi

I have been having issues with my ADSL since Wednesday. Have been in contact with the guys at the cell center and while being helpful haven't solved the problem. Basically there are times when the line is fine and then it drops and its useless. You can imagine how annoying that is when you streaming a video. Has anyone else had a similar experience?
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Yes, can you post line stats?
Could you also post a tracert/line stats just when it drops again and at what time it is?
For me it was dry joints on the line that hadn't given an issue before due to upgrading from 2->14mbps. (on 10mbps now since afrihost cannot custom set the sync anymore.)
 
The slow speeds are random. Very hard to catch them on a tracert. I only notice it when I watch a video and it stops and loads every 5 min
 
nadeem_k said:
The slow speeds are random. Very hard to catch them on a tracert. I only notice it when I watch a video and it stops and loads every 5 min
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What are your router stats? Do you have a low SNR/high attentuation? Have you tried plugging in your router directly into the wall and removing the phones? Have you tried swapping the router with a friend?
 
I took out the pot filter. Didn't try swapping out the router. Perhaps that's an option. ..
 
nadeem_k said:
Hi

I have been having issues with my ADSL since Wednesday. Have been in contact with the guys at the cell center and while being helpful haven't solved the problem. Basically there are times when the line is fine and then it drops and its useless. You can imagine how annoying that is when you streaming a video. Has anyone else had a similar experience?
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I've also had issues since Tuesday night with streaming.
 
Afrihost this is not the first time my connection has dropped to a crawl around midnight and a few hours after. Please investigate why this is happening.
 
WELL some faeces just hit the fan. A few minutes ago I started to get a constant 550ms to local servers. Basically a bonus 500ms added to ANY server I ping (literally, any). This exact same thing happened a few days ago as well. Eskom? Or just rats in the cabling?
 
ChrisGeo said:
Afrihost this is not the first time my connection has dropped to a crawl around midnight and a few hours after. Please investigate why this is happening.
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I see it too. WOW's latency is up the pole. YouTube is into buffering mode. the same old questions will be asked, things come right and they ignore it. Afrihost is like a Yo-yo I just live with it like I do with Eskom.
Some days are good, some days are bad. No real reason given.
 
Yup. Other major ISPs doing fine. Anyone that pings my IP just gets timed out.
 
Voxratio said:
WELL some faeces just hit the fan. A few minutes ago I started to get a constant 550ms to local servers. Basically a bonus 500ms added to ANY server I ping (literally, any). This exact same thing happened a few days ago as well. Eskom? Or just rats in the cabling?
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Same thing here - from what I recall Openweb, Afrihost and CrystalWeb (i think?) are routed via an Exchange in Belville that reacts terribly to the load shedding until following morning (presumably someone has to manually hit the reset switch or something when they start work) Annoyingly this has no effect on Telkom DSL since they go through a different exchange, presumably the replacement for our faulty P.O.S. which surely points to anti-competitive strategy that we as consumers have to just bend over and accept.

With no forseeable improvement in the electricity supply it looks like competitive online gaming is pretty much dead for us unless you're able to adjust and somehow predict 1500ms ahead of the server to make your plays.


Edit: Although I could just be jumbling the thousands of forum pages I trawl through over and over looking for some hint of cause and resolution.
 
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The only real reason I use Afrihost is because of their double data. when that comes to an end they will loose me as a customer.
Their prices are great as they are now and I live with the up and downs because of that.
They may have some other promotions going after double data that add value so that the issues they have will outweigh making people want to move.

Sometimes I wonder why I even promote Afrihost to friends, staff members, and hosting solutions to my company for simple web servers. It all comes down to my experience at the end of the day.
And what is my experience ? Sadly Value Added extras :(
 
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