Afrihost CAPPED ADSL Feedback (MTN)

[giggity]

Which hops do you see worsen?

Probably hop 3.

 

[terra-byte]

There definitely shouldn't be any issues this evening. If you do notice anything please paste some test results that I can look at.

Will do

 

[AfriGuy]

Probably hop 3.

Could you grab some more tests when you see it happen please?

 

[Thor]

I did request it get done
Let me go and do some digging for you.

Thanks so much PM replied

 

[Johnatan56]

If you're using Windows you can use an app called WinMTR. Don't think the CMD supports MTR natively.

http://sourceforge.net/projects/winmtr/
WinMTR is a tracert with ping combined. Correct me if I am wrong, just did a quick google on it only.

 

[Masik3R]

Yup, loss is back. This test to my TS server.



|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| HOME - 0 | 68 | 68 | 0 | 0 | 2 | 0 |
| esr-lo.mtnbusiness.co.za - 0 | 68 | 68 | 7 | 7 | 9 | 9 |
| 41.181.201.94 - 0 | 68 | 68 | 31 | 36 | 101 | 31 |
| tb-dca-2.za--qux-c.za.mtnbusiness.net - 0 | 68 | 68 | 32 | 35 | 96 | 33 |
| compj-cpt-1.mtnns.net - 0 | 68 | 68 | 31 | 33 | 64 | 32 |
| ct-cr-2.za--tb-cr-1.za.mtnns.net - 0 | 68 | 68 | 33 | 34 | 87 | 35 |
| 196.44.0.74 - 0 | 68 | 68 | 31 | 34 | 96 | 32 |
| 196-28-178-141.adsl.mweb.co.za - 0 | 68 | 68 | 34 | 37 | 41 | 34 |
| tengig-0-0-0-1-cpt-p-1.mweb.co.za - 2 | 68 | 67 | 27 | 33 | 44 | 33 |
| vl-12-cpt-hscore-2.mweb.co.za - 2 | 68 | 67 | 26 | 30 | 40 | 28 |
| vp-02-14.bb.ctn.c27.za.net - 3 | 68 | 66 | 34 | 50 | 116 | 50 |
| 196.41.144.34 - 2 | 68 | 67 | 26 | 32 | 52 | 28 |
| gig5-1-cpt-opt-65-1.optinet.net - 0 | 68 | 68 | 27 | 32 | 95 | 29 |
| 152.111.192..... - 0 | 67 | 67 | 28 | 31 | 36 | 30 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( [email protected] )

 

[CHase_za]

@Afriguy please answer comment #10366

 

[Thor]

Well offline they are...

 

[image132]

And so it begins

 

[AfriGuy]

http://sourceforge.net/projects/winmtr/
WinMTR is a tracert with ping combined. Correct me if I am wrong, just did a quick google on it only.

That's correct, but will also show packet loss. Interesting read http://en.wikipedia.org/wiki/MTR_(software)

 

[AfriGuy]

Not sure what to do about this as I still cannot play any online games not even Counter Strike locally. Must i just not pay my bill and jump ship as i have tried test accounts from other ISP's and they work great ....

@Afriguy please answer comment #10366

We've seen some positive feedback today, I think we need to keep troubleshooting though. I know it's frustrating, please bear with us a little longer

 

[AfriGuy]

Well offline they are...

We're nevar offline

 

[AfriGuy]

View attachment 200166

And so it begins

Could you let the MTR run for about 30 mins or so? Hard to tell from here, but the latency jumps to 50ms on the 2nd hop.

 

[Thor]

We're nevar offline

Hehe sweet! Mail send to new email

 

[AfriGuy]

Hehe sweet! Mail send to new email

Shottos!
If I don't see anything on my end I'll drop you a PM.

 

[Thor]

Sweet

 

[Masik3R]

Could you let the MTR run for about 30 mins or so? Hard to tell from here, but the latency jumps to 50ms on the 2nd hop.

Hard to tell? Is that packet loss not obvious?

 

[image132]

Afrihost:



Telkom:



This is exactly the difference I experience in games and on mumble. AH gives me 5 - 30% loss on average all the way up to 50%. Telkom gets me 0 - 0.5%

 

[AfriGuy]

Afrihost:

View attachment 200180

Telkom:

View attachment 200184

This is exactly the difference I experience in games and on mumble. AH gives me 5 - 30% loss on average all the way up to 50%. Telkom gets me 0 - 0.5%

Painting quite a bleak picture here I'd like to have the results escalated off to our team for a proper look through.
Could you PM me your DSL username please?

 

[image132]

Painting quite a bleak picture here I'd like to have the results escalated off to our team for a proper look through.
Could you PM me your DSL username please?

We've been trying to tell you guys this for ages now.

I changed back to Afrihost and started it over. This is what it's currently at:



I can tell you as it gets closer to peak that value is going to keep going up.

I'll PM you now. The problem is you guys keep 'testing' my account from JHB where there is no issue. It's down here in the south. Either the South IPC or something else causing this but it's down here. It's incredibly frustrating.