Afrihost CAPPED ADSL Feedback (MTN)

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Morning All

We are still seeing high demand in the evenings in the South, and last night we did see overall latency on the network rise around 8pm and start to fall away after 10pm. It should have been fully normal again by 11pm at the latest.

We are still seeing additional P2P traffic creeping through (on shaped Uncapped accounts) so we are still looking to manage that better. I don't know to what extent iOS and OSX updates are influencing demand, but I did do the download yesterday and the OSX update is around 2GB, so it's a pretty large download.

We're going to keep working on this to try to push down the P2P traffic that shouldn't be slipping through to improve performance on all accounts. I'll keep everyone posted on how that progresses.
 
AfriMan said:
Morning All

We are still seeing high demand in the evenings in the South, and last night we did see overall latency on the network rise around 8pm and start to fall away after 10pm. It should have been fully normal again by 11pm at the latest.

We are still seeing additional P2P traffic creeping through (on shaped Uncapped accounts) so we are still looking to manage that better. I don't know to what extent iOS and OSX updates are influencing demand, but I did do the download yesterday and the OSX update is around 2GB, so it's a pretty large download.

We're going to keep working on this to try to push down the P2P traffic that shouldn't be slipping through to improve performance on all accounts. I'll keep everyone posted on how that progresses.
Click to expand...

iOS download apps is limit to 59 Kbps/s on Afrihost full on vpn and telkom and webafrica this for the last 3 days I have report this last night to my ticket but again Afrihost not reply to tickets after 19:00 this was the email address I send to [email protected] I post this to the forum and get no reply after 18:30 do you have a party
 
Last edited:
kohlhtor said:
iOS download apps is limit to 59 Kbps/s on Afrihost full on vpn and telkom and webafrica this for the last 3 days I have report this last night to my ticket but again Afrihost not reply to tickets after 19:00 this was the email address I send to [email protected] I post this to the forum and get no reply after 18:30 do you have a party
Click to expand...

Hmmm, I did get your PM, can you send me the Ticket ID please, so that I can follow-up on the response time.
 
Why is it always the South that gets the punch every time?

where is the problem?probably they found out why the South is suffering more than the North areas..
 
P2P is shocking at the moment. Get nowhere near what I should be getting, everything else, including http downloads, work 100%
 
djbrendan said:
Why is it always the South that gets the punch every time?

where is the problem?probably they found out why the South is suffering more than the North areas..
Click to expand...

From what I've seen each region behaves in wildly different ways, because of the difference in the average User-base. We're working hard to make sure the experience is more consistent between the North, South and East, but we've come to realize applying similar systems and policies on each reason isn't as effective as we expected. I expect the South will start to notice the changes we're starting to implement in the coming days.
 
Sigh still constant buffering on Twitch using my AH account. I tried and tested three ISP accounts. AH = Constant buffering on any video setting higher than low on a 10mb line. Vox is super smooth even on source setting which is the highest with no buffering at all, lastly is WA which is also really smooth on source video setting. Why can't I stream twitch like the rest using my AH account?

Speedtests:
AH
http://www.speedtest.net/result/4278986688.png
VoX
http://www.speedtest.net/result/4278990798.png
 
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