Unshaped Capped Afrihost Account
Afrihost Ticket: NMA-236-19701
OpenServe/Telkom Ticket 13CWK180618
I upgraded my DSL Capped account with Afrihost yesterday to a UNSHAPED Capped account.
Everything worked perfectly after doing this for a few hours.
This morning my download speed is back to 0.8Mbps. ?! The packet loss is back and the line drops out again just like it did when the account was a SHAPED account.
Afrihost tells me THEY are responsible for shaping their DSL accounts, Not OpenServe.
Known fact, there is nothing wrong on the internal network on site so OpenServe/Telkom's invoice is going to Afrihost. OpenServe have spent a week here testing everything on-site. No issues on the internal network.
Afrihost Ticket: NMA-236-19701
OpenServe/Telkom Ticket 13CWK180618
I upgraded my DSL Capped account with Afrihost yesterday to a UNSHAPED Capped account.
Everything worked perfectly after doing this for a few hours.
This morning my download speed is back to 0.8Mbps. ?! The packet loss is back and the line drops out again just like it did when the account was a SHAPED account.
Afrihost tells me THEY are responsible for shaping their DSL accounts, Not OpenServe.
Known fact, there is nothing wrong on the internal network on site so OpenServe/Telkom's invoice is going to Afrihost. OpenServe have spent a week here testing everything on-site. No issues on the internal network.
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I replied to your post on the DSL Thread as well, your Unshaped account is definitely not being shaped.