Afrihost high latency - capped account

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Cicero

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Anyone having high local and international latency? I'm not 100% clued up on tracerts, but that jump from 3-4 is super high. Not sure exactly what that means?

Here is a tracert on Afrihost:
C:\Users>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms zyxel.com [10.0.0.1]
2 2 ms 2 ms 2 ms 192.168.1.1
3 7 ms 7 ms 7 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]
4 139 ms 140 ms 142 ms 41.181.222.42
5 145 ms 136 ms 137 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
6 158 ms 168 ms 156 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
7 166 ms 167 ms * rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 * 110 ms 111 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
9 155 ms 153 ms 156 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 165 ms 247 ms 162 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 * * * Request timed out.
12 199 ms 196 ms 190 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 164 ms 164 ms 179 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
14 199 ms 202 ms 196 ms mybroadband.co.za [41.203.21.137]

This is the equivalent on Web Africa directly afterwards:
C:\Users>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms zyxel.com [10.0.0.1]
2 2 ms 1 ms 1 ms 192.168.1.1
3 7 ms 9 ms 6 ms 196-210-132-1.dynamic.isadsl.co.za [196.210.132.1]
4 18 ms 18 ms 18 ms cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
5 19 ms 19 ms 18 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
6 18 ms 18 ms 19 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
7 17 ms 18 ms 17 ms ar2-rba-gi0-0.ip.isnet.net [196.26.0.33]
8 18 ms 18 ms 17 ms mi-za-rba-gsrpe2-gi1-1-0.ip.isnet.net [168.209.86.250]
9 34 ms 18 ms 17 ms 197.96.148.74
10 18 ms 19 ms 18 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
11 19 ms 18 ms 18 ms 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.242]
12 20 ms 21 ms 19 ms 197.189.193.1
13 21 ms 21 ms 21 ms 197.189.193.62
14 21 ms 20 ms 22 ms mybroadband.co.za [41.203.21.137]

Clearly there is an issue for Afrhost from hop 3 to 4. My speeds are also reduced.
 
Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 105-236-*.*-esr-lo.mtnbusiness.co.za [105.236
.*.*]
3 13 ms 13 ms 11 ms ipc-recieve-rb-2a.za.mtnbusiness.net [41.181.178
.65]
4 12 ms 12 ms 13 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.1
20]
5 11 ms 11 ms 12 ms jh-cr-1.za--rb-cr-2.za.mtnns.net [196.44.0.42]
6 18 ms 16 ms 16 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
7 21 ms 23 ms 21 ms 196.44.31.99
8 14 ms 21 ms 16 ms 196.31.220.6
9 12 ms 12 ms 12 ms tengigabitethernet1-1.gw20.jnb6.za.mtnbusiness.n
et [196.31.220.23]
10 11 ms 11 ms 14 ms tengigabitethernet5-1.hr9.jnb6.za.mtnbusiness.ne
t [196.31.63.146]
11 16 ms 17 ms 16 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 37 ms 37 ms 41 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
13 38 ms 38 ms 37 ms mybroadband.co.za [41.203.21.137]

Trace complete.
Click to expand...

Mine's fine?
 
markface said:
So yours does a hop from 105.236.*.* to 41.181.178.65 fine, but mine to 41.181.222.42 is high. Weird man.

I'm in Durban also by the way.
Click to expand...
Uhm. Looks your exchange is not congested, but the backhaul to MTN's IPC links are congested, or they have shaping there of some kind or some congested link somewhere in backhaul. MTN will have to fix, or take it up with Telkom if it is the Telkom backhaul that is congested.
 
markface said:
So yours does a hop from 105.236.*.* to 41.181.178.65 fine, but mine to 41.181.222.42 is high. Weird man.

I'm in Durban also by the way.
Click to expand...

Ah. Yeah then it's likely that there's a kink in the system around the Durban IPC.
 
Tinuva said:
Uhm. Looks your exchange is not congested, but the backhaul to MTN's IPC links are congested, or they have shaping there of some kind or some congested link somewhere in backhaul. MTN will have to fix, or take it up with Telkom if it is the Telkom backhaul that is congested.
Click to expand...
Thanks. I've queried with Afrihost to see what they can do. Hopefully it can be resolved soon otherwise I'll look elsewhere again.
 
UPDATE: They couldn't find anything wrong on my line, so reset my account. It seems a lot better. Will keep monitoring it though.
 
I have a 100Gig CAPPED account...it usually flies, but since a couple of days ago...its REALLY crawling...any ideas?
 
Afrihost seems to have regular bad ping... cannot really use them for gaming - they have ping issues every few days.

I just did another comparison test to local servers:

Afrihost: 157ms
Mweb : 8ms
 
Woah, fair enough, but this was 2 years ago virtually.

Not quite relevant to todays Afrihost issues...which are abundant.
 
Cicero said:
Anyone having high local and international latency? I'm not 100% clued up on tracerts, but that jump from 3-4 is super high. Not sure exactly what that means?

Here is a tracert on Afrihost:
C:\Users>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms zyxel.com [10.0.0.1]
2 2 ms 2 ms 2 ms 192.168.1.1
3 7 ms 7 ms 7 ms 105-236-1-1-esr-lo.mtnbusiness.co.za [105.236.1.1]
4 139 ms 140 ms 142 ms 41.181.222.42
5 145 ms 136 ms 137 ms ng-mse-1--ng-cr-1-a.za.mtnns.net [196.44.27.68]
6 158 ms 168 ms 156 ms jh-cr-1.za--ng-cr-1.za.mtnns.net [196.44.31.176]
7 166 ms 167 ms * rb-cr-2.za--jh-cr-1.za.mtnns.net [196.44.0.43]
8 * 110 ms 111 ms qux--rb-dca-2.za-b.za.mtnbusiness.net [41.181.165.119]
9 155 ms 153 ms 156 ms ge10-1-9sub0.te3.jnb6.za.mtnbusiness.net [196.31.220.12]
10 165 ms 247 ms 162 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
11 * * * Request timed out.
12 199 ms 196 ms 190 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 164 ms 164 ms 179 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
14 199 ms 202 ms 196 ms mybroadband.co.za [41.203.21.137]

This is the equivalent on Web Africa directly afterwards:
C:\Users>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms zyxel.com [10.0.0.1]
2 2 ms 1 ms 1 ms 192.168.1.1
3 7 ms 9 ms 6 ms 196-210-132-1.dynamic.isadsl.co.za [196.210.132.1]
4 18 ms 18 ms 18 ms cdsl1-rba-vl2360.ip.isnet.net [196.38.73.133]
5 19 ms 19 ms 18 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
6 18 ms 18 ms 19 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
7 17 ms 18 ms 17 ms ar2-rba-gi0-0.ip.isnet.net [196.26.0.33]
8 18 ms 18 ms 17 ms mi-za-rba-gsrpe2-gi1-1-0.ip.isnet.net [168.209.86.250]
9 34 ms 18 ms 17 ms 197.96.148.74
10 18 ms 19 ms 18 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
11 19 ms 18 ms 18 ms 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.242]
12 20 ms 21 ms 19 ms 197.189.193.1
13 21 ms 21 ms 21 ms 197.189.193.62
14 21 ms 20 ms 22 ms mybroadband.co.za [41.203.21.137]

Clearly there is an issue for Afrhost from hop 3 to 4. My speeds are also reduced.
Click to expand...

Something is definitely off there.

Would you mind posting another traceroute after your account was reset? There could be routing that is off, and that is something we need to look into ASAP.
 
AfriGenie said:
Something is definitely off there.

Would you mind posting another traceroute after your account was reset? There could be routing that is off, and that is something we need to look into ASAP.
Click to expand...

That's a 2 year old post you're replying to.
 
whatever_sa said:
Afrihost seems to have regular bad ping... cannot really use them for gaming - they have ping issues every few days.

I just did another comparison test to local servers:

Afrihost: 157ms
Mweb : 8ms
Click to expand...

Hi!

To which servers are you currently seeing those difference in latency?
 
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