Afrihost, I'm in awe - not!

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Mountain Man
Joined
May 6, 2010
Messages
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On Wednesday morning I started picking up problems with one of my domains, couldn't access the site (it's a WP site) and my browser kept prompting to download .php files.

However, I was busy in a meeting and didn't do anything about it at the time, by lunch time post my meeting everything seemed fine so I didn't worry about it and assumed it was a temporary glitch in the matrix.

On Friday afternoon I noticed the site had gone down again so I got hold of my web dev who told me it looked like a hosting issue and he'd contact AH. By end Friday nothing had changed, yesterday morning I logged a ticket with AH and received the following response

Kindly be informed that the server in which the domain is hosted is having some known issues. Our senior administrators are working on the issue. They have assured that the issue will be resolved as soon as possible.

known issues? Yet, you don't inform the clients hosted on that server?

The site is still down, I sent a follow up mail this morning and received this response

We are still having this issue. Please be advised that it is not possible to provide you the exact ETA to resolve this issue. We do our best to deal with the issue at hand and have the server back to a desirable state.

Sorry, this just isn't good enough, I shall be looking for alternative hosting
 
And all the while they continue to source new customers, regardless of their "known" problems without any ETA for a fix.

Existing customers just get reamed and must accept it; smile and wave, we have your money now shut up.
 

Ive never heard of them? Where are their datacenters they look awesome but what is the catch ? I mean they are cheaper than any hosting company in SA even some international places and that worries me... Unlimited Databases etc for R40 a year.


I don't know they seem a bit sketchy cheap to me
 
Ive never heard of them? Where are their datacenters they look awesome but what is the catch ? I mean they are cheaper than any hosting company in SA even some international places and that worries me... Unlimited Databases etc for R40 a year.


I don't know they seem a bit sketchy cheap to me
Not sure, should be on the site. I found them using http://hostingweb.co.za so I think they're trustworthy, I've been hosting my WP blog with them for a couple months with no issue.
 
Cant find it on the site hence my question.
Granted I'm on my phone and did go all in depth, but I don't know what bothered me is the avg price for a package with 5 sql databases is about R39-R55 per month.

These guys offer unlimited that for R49 buks a year.

There packages is just I dont know... They ask R34 an the equivalent at a known hosting company will be R99 - R150.
 
Not sure, should be on the site. I found them using http://hostingweb.co.za so I think they're trustworthy, I've been hosting my WP blog with them for a couple months with no issue.

some really positive feedback on their site, will definitely look into them in more depth during the week, their pricing is amazing
 
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