Afrihost Mobile Feedback Thread

[AfriGuy]

No Afrigreen network to help on mobile?

Afraid not

 

[Chingha]

looks like it is sorted now!
Thanks

 

[AfriGuy]

looks like it is sorted now!
Thanks

Fingers crossed! Keep me posted on how things go over the next hour or so. Still seeing degraded speeds on monitoring from our end - could just be delayed reporting though.

 

[AfriGuy]

OFFICIAL UPDATE:

Traffic levels are normalising nicely on both Mobile & DSL links. Our teams will monitor traffic throughput closely for any anomalies.
Thanks again for everyones patience through this, really sorry about the issues here

As always, any further updates will be posted here.

 

[riscbroker]

Back to normal here

 

[AfriGuy]

Back to normal here

View attachment 306828

Awesome
Thanks for keeping me posted!

 

[Stevewarren]

Working fine here too

 

[AfriGuy]

Working fine here too

Woohoo!! Thanks for reporting in

 

[jacodebeer]

I was wondering what was going on last night??

 

[AfriGuy]

I was wondering what was going on last night??

Shouldn't have been issues this morning, this problem only surfaced earlier this morning.
All fixed up now though

 

[proze]

I had issues from very early this morning as well (6am) and it's still bad here in Pinelands in CT. It works for a bit, then pages just don't load.

 

[Necropolis]

AH mobile down? Can't connect via APN or Sim...

Anyone else having issues?

 

[XiandreX]

AH mobile down? Can't connect via APN or Sim...

Anyone else having issues?

I cannot connect myself as of around 15 minutes ago

 

[Necropolis]

Glad I'm not the only one...

Sucks that this has to happen outside of their support hours.

 

[cavedog]

Yup apn is down. It has no connection at all and if I keep it there my phone says no service too after a while. Switched back to mymtn apn and now paying MTN but atleast I got data again.

 

[Necropolis]

Wonder if they have any support staff working on Saturday evenings...

 

[jacodebeer]

Mine is also down

 

[AfriGuy]

Morning all

We're seeing reports of poor DSL and Mobile throughput this morning, looks like the issue from Friday may have resurrected itself
Our team is working closely with MTN on a fix.

 

[Necropolis]

Morning all

We're seeing reports of poor DSL and Mobile throughput this morning, looks like the issue from Friday may have resurrected itself
Our team is working closely with MTN on a fix.

Only difference between now and Friday is that my AH APN or Sim won't connect create a data connection at all.

MTN APN on my phone works without issue...

 

[AfriGuy]

Only difference between now and Friday is that my AH APN or Sim won't connect create a data connection at all.

MTN APN on my phone works without issue...

Can't confirm all the details now, but it does seem to be intermittent.
If there are still problems after todays resolution we'll need to troubleshoot further.