Afrihost Mobile Feedback Thread

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This was tested to www.mybroadband.co.za using them same modem and same pc for both test. Same tower only difference is the APN

Afrihost uses the MTN business route where normal mtn just use normal mtn hops : CELL ID is the same for both my test ( same tower )
round trip.jpg
 
AfriGuy said:
Could be how the tower's setup on that specific connection :)
Do you have a traceroute you can paste here?
Click to expand...

MTN

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 570 ms 298 ms 317 ms 10.110.38.70
4 305 ms 326 ms 368 ms 10.90.210.101
5 274 ms 337 ms 328 ms 10.210.32.92
6 * 612 ms 378 ms 10.210.32.83
7 278 ms 308 ms 308 ms 41-208-11-141.mtnns.net [41.208.11.141]
8 268 ms 318 ms 318 ms 41.181.54.65
9 282 ms 277 ms 309 ms 41.181.54.64
10 459 ms 338 ms 448 ms ct-cr-3--tb-dca-3.za.mtnbusiness.net [196.44.29.188]
11 322 ms 328 ms 348 ms 196.44.29.138
12 1423 ms 339 ms 338 ms 196.44.29.200
13 264 ms 538 ms 299 ms 196.44.0.72
14 259 ms 348 ms 299 ms africainx.jinx.net.za [196.223.14.47]
15 248 ms 309 ms 347 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
16 306 ms 309 ms 337 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
17 277 ms * 718 ms 190.93.242.183

Trace complete.


Afrihost APN

Tracing route to afrihost.com [190.93.241.183]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 148 ms 114 ms 87 ms 192.168.75.18
4 * * * Request timed out.
5 * * * Request timed out.
6 1055 ms 357 ms 558 ms ct-cr-3--tb-dca-3.za.mtnbusiness.net [196.44.29.188]
7 306 ms 326 ms 319 ms 196.44.29.138
8 312 ms 338 ms 398 ms 196.44.29.203
9 * * * Request timed out.
10 636 ms 318 ms 279 ms africainx.jinx.net.za [196.223.14.47]
11 269 ms 308 ms 538 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
12 254 ms 308 ms 258 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
13 277 ms 308 ms 309 ms 190.93.241.183

Trace complete.

This is all in the Google doc I linked to you.
 
Stevewarren said:
MTN

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 570 ms 298 ms 317 ms 10.110.38.70
4 305 ms 326 ms 368 ms 10.90.210.101
5 274 ms 337 ms 328 ms 10.210.32.92
6 * 612 ms 378 ms 10.210.32.83
7 278 ms 308 ms 308 ms 41-208-11-141.mtnns.net [41.208.11.141]
8 268 ms 318 ms 318 ms 41.181.54.65
9 282 ms 277 ms 309 ms 41.181.54.64
10 459 ms 338 ms 448 ms ct-cr-3--tb-dca-3.za.mtnbusiness.net [196.44.29.188]
11 322 ms 328 ms 348 ms 196.44.29.138
12 1423 ms 339 ms 338 ms 196.44.29.200
13 264 ms 538 ms 299 ms 196.44.0.72
14 259 ms 348 ms 299 ms africainx.jinx.net.za [196.223.14.47]
15 248 ms 309 ms 347 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
16 306 ms 309 ms 337 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
17 277 ms * 718 ms 190.93.242.183

Trace complete.


Afrihost APN

Tracing route to afrihost.com [190.93.241.183]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 148 ms 114 ms 87 ms 192.168.75.18
4 * * * Request timed out.
5 * * * Request timed out.
6 1055 ms 357 ms 558 ms ct-cr-3--tb-dca-3.za.mtnbusiness.net [196.44.29.188]
7 306 ms 326 ms 319 ms 196.44.29.138
8 312 ms 338 ms 398 ms 196.44.29.203
9 * * * Request timed out.
10 636 ms 318 ms 279 ms africainx.jinx.net.za [196.223.14.47]
11 269 ms 308 ms 538 ms CORE.GP-ID-DCE-3.TO.GP-ID-MEC-2.AINX.P2P.10G.za [41.84.13.228]
12 254 ms 308 ms 258 ms 41-66-181-59-3b.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.59]
13 277 ms 308 ms 309 ms 190.93.241.183

Trace complete.

This is all in the Google doc I linked to you.
Click to expand...

Sorry, didn't see the username there.
The 10.* are local IPs.

Anyway, have you run tests outside of your area to replicate throughput/ packet loss issues?
 
Don't have a laptop so not that easy to run tests anywhere else. Going to have to visit my cousin and use her mac, no idea how to run tracert or ping on a mac.


Why are there more local ips with the MTN apn?
 
Last edited:
AfriGuy said:
Both run via MTN backhaul, via JINX and then to CloudFlare.
Click to expand...

100% agree with this. But you have different hops to different ip's and stuff can go wrong network side so you might be 100% on the one apn and stuff gets packet loss on the other apn because of this
 
Something to add was playing the hole weekend on my cellc. Now that I am back on my afrimobile to use my data I still see now in a dota 2 local game 200 ping is back

[last packet 0.067 sec ago]
----- Status -----
@ Current : game
source : slot 6
hostname : Valve Dota 2 Source 2 South Africa Server (srcds002.213.43)
spawn : 2
version : 44/44 7090 secure public
steamid : [A:1:1651825664:6680] (90100684580772864)
udp/ip : 196.38.180.21:27057
sdt : =196.38.180.21:30057
os/type : Linux dedicated
sourcetv : 196.38.180.21:28062 delay 120.0s
players : 11 humans, 1 bots (0 max) (not hibernating) (unreserved)
---------spawngroups----
loaded spawngroup( 1) : SV: [1: dota | main lump | mapload]
loaded spawngroup( 2) : SV: [2: dota | world_layer_dire_base | <none> | world_layer]
loaded spawngroup( 3) : SV: [3: dota | world_layer_radiant_base | <none> | world_layer]
loaded spawngroup( 24) : SV: [24: <none> | JustInTime Resource Spawn Group]
---------players--------
id time ping loss state rate name
1 BOT 0 0 active 0 'SourceTV'
2 14:39 37 0 active 80000 'Dark Basic'
3 14:39 34 0 active 80000 'Sir Benzington'
4 14:38 37 0 active 80000 'WiLLeSkiLLe_10'
5 14:38 54 0 active 80000 'SS | Critical_Acclaim #OSR'
6 14:38 37 0 active 80000 'PexR4Sex'
7 14:38 225 0 active 80000 '$crubsR4Pub$'
8 14:38 42 0 active 80000 'KoningFokkenRoets'
13 11:14 32 0 active 80000 'DrAg0nFiR3 #OSR'
10 14:38 60 0 active 80000 'bossie™'
11 14:38 43 0 active 80000 'LUKE̶̷̶̷̲̲̿'
12 14:34 670 10 active 80000 'animal ka'
Lobby MatchID: 2288149330
ID: 005703d6f5846818
Type: CASUAL_MATCH
State: RUN
GameMode: DOTA_GAMEMODE_AP
GameState: DOTA_GAMERULES_STATE_GAME_IN_PROGRESS Times: Transition=277.15 Current=886.11
#end
Telling Steam not to update the app for the next 900 seconds
Click to expand...

Capture.JPG

Still waiting on response on that ticket I made about this
 
DTBA said:
100% agree with this. But you have different hops to different ip's and stuff can go wrong network side so you might be 100% on the one apn and stuff gets packet loss on the other apn because of this
Click to expand...

A tower isn't necessarily always on IP though, which is where things may differ.
 
DTBA said:
Something to add was playing the hole weekend on my cellc. Now that I am back on my afrimobile to use my data I still see now in a dota 2 local game 200 ping is back



-snip

Still waiting on response on that ticket I made about this
Click to expand...

I believe you've had ongoing issues in your area though?
 
AfriGuy said:
DTBA said:
AfriGuy said:
DTBA said:
I logged a ticket and this is the reply what I get

Good day Stefan
Valentino here

Hope you well :-)

I had a look at your account and notice that your connectivity and notice that your data transfer has been in fact poor. I have re-provisioned your sim card and refreshed the data. Please test your connection in 30 minutes.

I would like to request that you test your sim in another device and in another area should you still experience this problem. Should the drop in signal only exist in your area using a different device, please notify us and we shall provide you with a coverage form to fill out where MTN will have to come out and have a look at the area. if you still have issue with connectivity in another area we will need to do a sim replacement.

Thank you and hope you have a super day.

Kind Regards

Valentino - Afrihost.com
Click to expand...

:(
Click to expand...

Do you have the ref# available?
Click to expand...

Ticket: ZVP-686-62627


I gave tracerts and pingplotter screenshots and explain the problem
Click to expand...

Thanks.
Please re-confirm this with our team - I've asked someone to attend once we receive your reply.
Click to expand...


Waiting till today for answer :)
 
I'm sorry but the Afrihost APN was barely working so I decided for ****s and giggles to run more tests, bought 100MB MTN bundle changed APN and bam working perfectly so unless it's the Afrihost sim card its the APN and I don't care what anyone says.

Going to change back to Afrihost now and do some tests and then update my google doc with the results.
 
Afrihost mobile 200 ping to local dota 2 server

So for a while now I have 200+ ping to local dota 2 server.


Now as you can see from the screen shot the ping spike start from where it switches from MTN to IS GAMING server.
Capture.JPG


Now all the other local peering servers are fine.

CELLC to ISgaming is fine but if I use my Afrihost I get 200 ping.

Afrihost told me to talk to ISGaming , Isgaming tells me to tell afrihost/mtn to log a fault so they can both look into the peering issue.

I reported the fault in the afrihost mobile thread on the 26-02-2016 11:07 PM post #5193


Till date I have the same problem . any ISgaming server with afrihost mobile =200+ ping even the teamspeak server that is local


I am on the verge on giving up.

Does anybody have any ideas what I can do
 
Stevewarren said:
I'm sorry but the Afrihost APN was barely working so I decided for ****s and giggles to run more tests, bought 100MB MTN bundle changed APN and bam working perfectly so unless it's the Afrihost sim card its the APN and I don't care what anyone says.

Going to change back to Afrihost now and do some tests and then update my google doc with the results.
Click to expand...

Could be a SIM specific issue, I believe we ran over testing a different SIM/ device in earlier PMs?
 
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