Trees are less of an issue than buildings and mountains etc. But yeah, always good to know what sort of coverage you're in for before you make a decision.
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Afrihost Mobile Feedback Thread
- Thread starter The_Unbeliever
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Trees are less of an issue than buildings and mountains etc. But yeah, always good to know what sort of coverage you're in for before you make a decision.
They must email you a unique reference for your query. Without that I can't escalate the issue (they probably receive quite a lot).
Maybe try submitting one more time and make sure you get that unique reference number.
modern10
Expert Member
Just checked, it's murdering mine as well
Diesal
Expert Member
Just love that secret link in the latest e-mail
www.afrihost.com/mobile-double-internal/
not secret in anyway lol
www.afrihost.com/mobile-double-internal/
not secret in anyway lol
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Moshidi
Senior Member
RichardG
Honorary Master
Enjoy! 
If you have double data and you change package you'll keep the double data promo for the new package
If you have double data and you change package you'll keep the double data promo for the new package
So just to clarify, i can click on edit package, select mobile three, an then ill have a 6 gb packet. 3+3. And this is possible until friday?
Yes, for the moment we will allow you to keep double data even when you change package. Same rules apply though, guaranteed only until the end of the year
Yes, for the moment we will allow you to keep double data even when you change package. Same rules apply though, guaranteed only until the end of the year
Thanks.. Changed. But usually it would give the pro-rata part as pro-rata of 3Gb and pro-rata of 3gbextra
But now it only shows one bar. If I PM you would you be able to confirm that I retained the double data allocation?
Telkom has "issues" in that neighbourhood, which basically means lines get stolen faster than they can replace them. They won't put in a line for me.
chickenbeef
Executive Member
Uh oh, looks like you've been AfriCapped!
Try turning off your device or disconnecting from the network for 15 minutes then connect again. Read a book or something while you wait for the service you paid for to start working again.
Anyway, here's the official response -
I thought a general reply would be easiest here, I know we hit quite a few "Capped" pages with clients yesterday, which caused some frustration. We're truly sorry about this and I promise we are investigating this urgently.
We've also implemented some fixed so that if you hit the capped page, we should flag your account if we know you have data. I would say reboot your device 10-15 minutes later and it might resolve once our internal commands take effect.
We're still going to continue investigating further until we can minimise or eliminate this completely
They are working on it.
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Tried multiple times and still capped. Device was off for over 3 hours. Had too rely on my damn phone for emails.
Its complete BS that you have a product with an issue like this for so long, and so far, it looks like nothing has been done about it.
I'm assuming the so called flag is only attended to in office hours.
Its complete BS that you have a product with an issue like this for so long, and so far, it looks like nothing has been done about it.
I'm assuming the so called flag is only attended to in office hours.
Same experience here. Been without a working connection for hours. No change.
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