Afrihost Mobile Feedback Thread

Status
Not open for further replies.
20141029_081737_001780_Mobile Data Monitoring Application.jpg

Bedfordview Full Signal but Jumping between 3G/HSPA+

JHB
2743893470.png

Your Latest Results
Last Result:
Download Speed: 4143 kbps (517.9 KB/sec transfer rate)
Upload Speed: 518 kbps (64.8 KB/sec transfer rate)
Latency: 75 ms
10/29/2014, 8:22:18 AM
CPT
2743894406.png

Your Latest Results
Last Result:
Download Speed: 201 kbps (25.1 KB/sec transfer rate)
Upload Speed: 291 kbps (36.4 KB/sec transfer rate)
Latency: 89 ms
10/29/2014, 8:24:53 AM
CPT
2743896420.png

Your Latest Results
Last Result:
Download Speed: 3862 kbps (482.8 KB/sec transfer rate)
Upload Speed: 553 kbps (69.1 KB/sec transfer rate)
Latency: 76 ms
10/29/2014, 8:30:22 AM
INT
2743897053.png

Last Result:
Download Speed: 509 kbps (63.6 KB/sec transfer rate)
Upload Speed: 350 kbps (43.8 KB/sec transfer rate)
Latency: 276 ms
10/29/2014, 8:32:11 AM
JHB

INT
2743897476.png

Last Result:
Download Speed: 1454 kbps (181.8 KB/sec transfer rate)
Upload Speed: 284 kbps (35.5 KB/sec transfer rate)
Latency: 323 ms
10/29/2014, 8:33:18 AM
2743898525.png

Last Result:
Download Speed: 324 kbps (40.5 KB/sec transfer rate)
Upload Speed: 445 kbps (55.6 KB/sec transfer rate)
Latency: 283 ms
10/29/2014, 8:36:10 AM
 
Moved to Meyersdal. signal is really bad using the mifi device, always on edge. Little better on my cell phone.
 
Moved to Meyersdal. signal is really bad using the mifi device, always on edge. Little better on my cell phone.

You could try locking the device to 3G but could sacrifice continuous connectivity, especially if you are moving around.

We may need to log a coverage query otherwise.
 
Afri-person..

As usual, trip to Jo'burg - use some data, and I'm capped 10mb into the "free data" portion.
Pretty consistent with capping me AS SOON AS I start using the free portion (now the 4th or 5th time).

Pretty much everytime I travel with this SIM, Afrihost decides to cap me after using the paid portion.

Help, and please don't suggest a reset on your side which leaves me offline for 4+ hours as I'm sitting at the airport needing use now..not in 4 hours..

Afri person:
So it's two weeks since i last used afri mobile and needed it yest and today.
Guess what?
2 x 250mb depleted.
Now entering free 250mb and 10mb into it I'm capped. Clientzone says 238mb remaining, but hey - no freebie for you, capped!

Not asking for your "proprietary info" but some logical explanation as to why this is happening and what's being done abt it?

How about a timeframe with that too?

Hardly unreasonable given this has happened across two accounts 4 times in +/-2 weeks.

Don't extend my data anyways, cos unlikely I'll be able to use it without being capped by you kind folk.
 
Still having this capping problem, where I get capped even though there is data left.

Afrihost Mobile just does not work.
 
I just moved from a Galaxy Note 2 to Galaxy S5 and now I cannot get the APN settings to work. I followed the instructions to the T. Anyone else having issues?
 
Still having this capping problem, where I get capped even though there is data left.

Afrihost Mobile just does not work.
Great also capped now

Total Account Data 2.00 GB
Data Used 469.28 MB
Data Available 1.5 GB
 
Afrihost, it is laughable that you say "we have made significant progress on this issue" - lots of us are experiencing it just as badly as we ever have
 
Afri-person..

As usual, trip to Jo'burg - use some data, and I'm capped 10mb into the "free data" portion.
Pretty consistent with capping me AS SOON AS I start using the free portion (now the 4th or 5th time).

Pretty much everytime I travel with this SIM, Afrihost decides to cap me after using the paid portion.

Help, and please don't suggest a reset on your side which leaves me offline for 4+ hours as I'm sitting at the airport needing use now..not in 4 hours..

Still having this capping problem, where I get capped even though there is data left.

Afrihost Mobile just does not work.

Sorry about this guys :(
I'm sure these last few bugs can be ironed out - have you chatted to our team to have any checks done?
 
Status
Not open for further replies.
Top
Sign up to the MyBroadband newsletter
X