Afrihost Mobile Feedback Thread

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AfriFella said:
Thanks, go easy on me... ;)
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Nah sink or swim man.... so question do you do any shaping on the mobile network. I am having odd issues where VPN traffic to work is sporadically very slow. I am using SSH so very little data.

I am in an area only getting 3G but the speedtest results look ok around 6-9 down and 5-6 up. I have disabled LTE on the router it seems a little better but still seems sporadically slow.

Any ideas or is this just contention ratios coming into play ?
 
herbertk said:
Nah sink or swim man.... so question do you do any shaping on the mobile network. I am having odd issues where VPN traffic to work is sporadically very slow. I am using SSH so very little data.

I am in an area only getting 3G but the speedtest results look ok around 6-9 down and 5-6 up. I have disabled LTE on the router it seems a little better but still seems sporadically slow.

Any ideas or is this just contention ratios coming into play ?
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Haha I'll have to prove myself it seems. ;)

Sporadically slow? So in other words, you sometimes do not have any problems? I don't think it's got to do with contention ratios. Have you ever paid attention to what you might be doing differently when your VPN is running fine?
 
AfriFella said:
Haha I'll have to prove myself it seems. ;)

Sporadically slow? So in other words, you sometimes do not have any problems? I don't think it's got to do with contention ratios. Have you ever paid attention to what you might be doing differently when your VPN is running fine?
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The router will be in the exact same spot and be fine the for 30min then it will slow to a crawl. Not sure if it is some kind of timeout perhaps.

I tried setting the disconnect timeout on the router to max.
 
herbertk said:
The router will be in the exact same spot and be fine the for 30min then it will slow to a crawl. Not sure if it is some kind of timeout perhaps.

I tried setting the disconnect timeout on the router to max.
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I wonder if the router doesn't go into some lower priority as soon as your data usage drops? Sounds weird I know, but maybe when it slows down again, try browse on Facebook for a bit (or any website for that matter) to kick up the prioritization. :) (just a crazy idea)
 
AfriFella said:
I wonder if the router doesn't go into some lower priority as soon as your data usage drops? Sounds weird I know, but maybe when it slows down again, try browse on Facebook for a bit (or any website for that matter) to kick up the prioritization. :) (just a crazy idea)
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I also thought it might be going in to some disconnected state... it is a huawei 5577
 
Interesting, I tried signing up for 2 Mobile One accounts MTN sims both are prepaid, the first account after about 2 weeks with much help from the support guys "Thank you" is now working, the 2nd sim within 15 mins of sign up said it could not be provisioned as it's a prepaid sim ?

Is this still working for people ?
 
warlock said:
Interesting, I tried signing up for 2 Mobile One accounts MTN sims both are prepaid, the first account after about 2 weeks with much help from the support guys "Thank you" is now working, the 2nd sim within 15 mins of sign up said it could not be provisioned as it's a prepaid sim ?

Is this still working for people ?
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How recently was the sim card purchased? It can take up to 72 hours for the RICA documentation to be processed and verified.
 
warlock said:
2 months ago, both sim cards were ported from CellC to MTN.
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Interesting.... Can you please send me a PM with the number assigned to the sim card, we may need to manually provision it on our side.
 
I am experiencing very slow speeds and high latency, please can you assist: Ticket: TZP-754-80391

usually have 7mb/s download and 50ms latency
 
TR47Q said:
I am experiencing very slow speeds and high latency, please can you assist: Ticket: TZP-754-80391

usually have 7mb/s download and 50ms latency
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:(

That's not cool at all! I'll get our Team to have a look at your ticket ASAP!
 
@AfriGenie, @AfriFella or any of the other reps I need your help urgently before my debit order goes off tomorrow. Please check your PM, I sent it to AfriFella
 
Mike Hoxbig said:
@AfriGenie, @AfriFella or any of the other reps I need your help urgently before my debit order goes off tomorrow. Please check your PM, I sent it to AfriFella
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Both have left for the day, please FW the PM to me. Happy to help.
 
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