Afrihost MTN Fixed LTE-A Thread

Hi Afrihost,

I have a problem. I got myself an External Antenna and have it perfectly setup up and pointing to a cell tower. It was working Perfect for 1 week and stayed connected to that cell tower. But sins Wednesday 23th I noticed my router jumping now to another cell tower that is not in direction of my antenna with bad signal and speed. Restarting my Router, changing Bands etc. try everything, i can't get connected to the cell tower that was working nicely for me. So think there something wrong with the Cell Tower?

Could you please check for me if Cell-ID 221442 is working, cause that's the cell tower my antenna was setup for and can't connect to it now..
 
Hi Afrihost,

I have a problem. I got myself an External Antenna and have it perfectly setup up and pointing to a cell tower. It was working Perfect for 1 week and stayed connected to that cell tower. But sins Wednesday 23th I noticed my router jumping now to another cell tower that is not in direction of my antenna with bad signal and speed. Restarting my Router, changing Bands etc. try everything, i can't get connected to the cell tower that was working nicely for me. So think there something wrong with the Cell Tower?

Could you please check for me if Cell-ID 221442 is working, cause that's the cell tower my antenna was setup for and can't connect to it now..

Morning,

Can you please just drop me a pm with your email address again so I can log it with MTN to see if there is any issues with the tower?
 
Something I rarely do is stream vids on YT. Able to do so tonight for last hour or so, but the last few minutes even 144p is buffering.

So not only affecting fibre users.
 
Something I rarely do is stream vids on YT. Able to do so tonight for last hour or so, but the last few minutes even 144p is buffering.

So not only affecting fibre users.

Hi,

Yes it's not just Fibre clients. We are actively working to find a solution to the issues faced.

Sunday night was the highest traffic yet and we are aware of the issues so I do apologise for it.
 
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Hi,

Yes it's not just Fibre clients. We are actively working to find a solution to the issues faced.

Sunday night was the highest traffic yet and we are aware of the issues so I do apologise for it.
No problem, as it wasn't a problem for me - I've so much already downloaded in the YT app itself, elsewhere as well, and can resort back to DStv which is what I did.

Just thought to mention it at the time, as it happened using LTE which I wasn't expecting.

Probably >99% of posts are in fibre-related threads to do with this subject.
 
2022-04-04 20-40 B618 Afrihost.JPG

OMG... Internet Useless Again.. Cant do NOTHING with this..
Switching Towers or Changing Band gives same results. Even with good Signal.
2022-04-04 20-40 B618 Afrihost Latency.JPG
In the last 24 Hours can clearly see the Network getting worse and worse. Latency, Packet Loss, Speed.
:mad:
 
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In the last 24 Hours can clearly see the Network getting worse and worse. Latency, Packet Loss, Speed.
How do you create this data? I want to see more stats like this etc. on my connection.
 
Is YouTube streaming the only service having issues at the moment?

Last night I was having a lot of buffering when watching a video on OnlyFans, but then I downloaded the same video at ~5Mb/s (900Mb in about 3-5min). And I would be streaming from Chaturbate in 720p or 1080p with no buffering then I loaded up GTA to play GTA Online and even just loading the rockstar launcher gave an error "this is taking longer than usual" and all social club features and even the rockstar social club website was slow? So it's as if some websites/services are normal/fast speed, but others are slow, making me think my connection to the network is good but there's an issue elsewhere? (rockstar status was good, my friends were playing fine, I don't think the problem was with them).

[Last night is an example, I feel like the network flakiness has been there for a little while].
 
View attachment 1283650

OMG... Internet Useless Again.. Cant do NOTHING with this..
Switching Towers or Changing Band gives same results. Even with good Signal.
View attachment 1283678
In the last 24 Hours can clearly see the Network getting worse and worse. Latency, Packet Loss, Speed.
:mad:

Morning,

Are you still experiencing the speed issues?
 
Is YouTube streaming the only service having issues at the moment?

Last night I was having a lot of buffering when watching a video on OnlyFans, but then I downloaded the same video at ~5Mb/s (900Mb in about 3-5min). And I would be streaming from Chaturbate in 720p or 1080p with no buffering then I loaded up GTA to play GTA Online and even just loading the rockstar launcher gave an error "this is taking longer than usual" and all social club features and even the rockstar social club website was slow? So it's as if some websites/services are normal/fast speed, but others are slow, making me think my connection to the network is good but there's an issue elsewhere? (rockstar status was good, my friends were playing fine, I don't think the problem was with them).

[Last night is an example, I feel like the network flakiness has been there for a little while].

Morning,

It's mostly only YouTube issues clients are experiencing. We have some degraded international latency but so far it hasn't impacted throughput and we expect a soltuion in the early morning on the 6th of April.
 
2022-04-05 16-00 B618 Afrihost Latency.JPG

This is a Graph of the past 8 Hours, and you can see the Blue line is the Packet Loss with average 2.93%. Speed test is sort of OK, but getting LAG Heavy. I Have a Vodacom LTE also and Packet Loss the past 8 Hours is only 0.65%.

So there is something wrong with MTN network.
 
View attachment 1284036

This is a Graph of the past 8 Hours, and you can see the Blue line is the Packet Loss with average 2.93%. Speed test is sort of OK, but getting LAG Heavy. I Have a Vodacom LTE also and Packet Loss the past 8 Hours is only 0.65%.

So there is something wrong with MTN network.

Hi,

can you please do a race route for me with winmtr to see where the loss might be coming from?
 
1649319975085.png

Is this normal? Upload always multiple times the download speed. Can't they assign more spectrum to the download speed?
 
Every single night my latency is around 100ms more and i get constant timeouts, always starts around 6pm. I shouldn't be surprised since it's "uncapped". I can't stream without buffering i cant do anything with this s*&&. My stats are even better now than during the day...but i have no problems during the day.

Pings to the gaming server, during the day its between 180 - 200ms...now look at this with the crazy packet loss. Speed test 54mbps...but i cant stream a thing, wtf. Congestion or shaping? This crap follows me everywhere, struggled for years with congestion with ADSL..now LTE? Hopefully getting fibre soon...no doubt i'll have the same sh*&
 

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Every single night my latency is around 100ms more and i get constant timeouts, always starts around 6pm. I shouldn't be surprised since it's "uncapped". I can't stream without buffering i cant do anything with this s*&&. My stats are even better now than during the day...but i have no problems during the day.

Pings to the gaming server, during the day its between 180 - 200ms...now look at this with the crazy packet loss. Speed test 54mbps...but i cant stream a thing, wtf. Congestion or shaping? This crap follows me everywhere, struggled for years with congestion with ADSL..now LTE? Hopefully getting fibre soon...no doubt i'll have the same sh*&

Wow amazing..after 10pm its perfect again

Hi,

Sorry for the bad experience you are having with our Fixed LTE.

Is it possible you can do a trace route to 1.1.1.1 when the issue happens again so we can investigate where the issue might be and if it's tower related log it with MTN?
 
Hi, thanks. It's happening but not as bad as yesterday. Still getting packet loss.

1651080773924.png
 
Hi, thanks. It's happening but not as bad as yesterday. Still getting packet loss.

View attachment 1299370

Hi,

The trace route is looking okay for now. Hop 2,3 and 4 are switches on the MTN network that doesn't respond to ping requests so those are normal.

If you see increased latency on hope 5 it means that is how we receive the traffic in JHB and could indicate an issue with the tower.
 
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