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Please share the ticket reference, I don't have a recent chat from you.nope this was 2 days ago last reply was yesterday ... problem is since monday
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Please share the ticket reference, I don't have a recent chat from you.nope this was 2 days ago last reply was yesterday ... problem is since monday
FHN-851-48667 / CTQ-404-74142 / AGO-997-64866 < - -Please share the ticket reference, I don't have a recent chat from you.
Thank youFHN-851-48667 / CTQ-404-74142 / AGO-997-64866 < - -
Hi.Hey all, looking at grabbing a Pure LTE 20mb uncapped for a family member, they live in Joburg but currently on holiday in Durban. Would I just do the order for my address and then she can change/update location in the afrihost site when she heads back to Joburg?
Thanks Afrigirl, whats the typical time for delivery of a sim card for the pure lte? Less than a week from order or longer?Hi.
Yes, you can update the address when they are back in JHB.
Delivery can take 3 to 7 days once order has been placed and the card details are verified.Thanks Afrigirl, whats the typical time for delivery of a sim card for the pure lte? Less than a week from order or longer?
@AfriNatic I'm considering going the uncapped LTE route.
My understanding is that you get throttled to 1mbps if you reach 1TB. Is it possible to "top-up" if you reach this limit and get back to normal speeds? I get 100mbps on average, but I doubt that I will ever use 1TB. I was just curious whether a "top-up" can be used to circumvent this?
This is a really good question. I don't think topup are enable for this account however I will have to confirm first before I can actually tell you the correct info.
Hello.Hi @AfriNatic
I was wondering if you ever managed to figure out whether we could "top-up" on uncapped LTE (MTN)?
I hit 1 TB a few days ago, and am now throttled to below 1Mbps until the end of the month.
That is a long wait for an entire household with basically zero internet.
Surely there must be some way we can "Top up" to get ~50 gigs at normal speeds?
Understood.Hello.
Unfortunately, the request was not approved.
Just to confirm. Is it possible to arrange a 100mbps Pure LTE and get it delivered to my place in Eastern Cape, then take the the router down to Durbs when I go on holiday and stay connected?
**NOTICE**
MTN is experiencing a fibre break in CPT between Tygerberg <> Rondesbosch. Traffic has shifted to JHB for all region however these links are now congesting. Clients will experience intermittent and slow speeds until the fibre break is repaired.
ETA. 8hours or +- 8PM tonight.
How many times a year or month do you allow for update change ?**NOTICE**
MTN is experiencing a fibre break in CPT between Tygerberg <> Rondesbosch. Traffic has shifted to JHB for all region however these links are now congesting. Clients will experience intermittent and slow speeds until the fibre break is repaired.
ETA. 8hours or +- 8PM tonight.
You can change location 10 times a year.How many times a year or month do you allow for update change ?
**NOTICE**
MTN is experiencing a fibre break in CPT between Tygerberg <> Rondesbosch. Traffic has shifted to JHB for all region however these links are now congesting. Clients will experience intermittent and slow speeds until the fibre break is repaired.
ETA. 8hours or +- 8PM tonight.
The traffic restored at around 6pm.
There is a major fibre break again between Tygerberg and Great Westerford that happened at around 4am. MTN technicians are waiting for armed security escort to attend to the break.