Afrihost or crystal web

wow. so many votes for cw. I must be with the wrong isp. might consider moving since I can pay bills with snapscan then use wechat and get cash back.
 
Hi all.

Im doing a fresh installation of 4Mbps uncapped dsl .

Who do i choose cystal web or afrihost.
There will be a lot of streaming on the line. So hopefully the isp does not shape the line speed .

Advice please.

If you haven't made up your mind yet, feel free to drop me a PM if you have any questions! :p
 
Personal experience:

Set up CW for a client and while everything *appeared* well, I've never had as much problems with any client's connection, ever.
At one point the ADSL line even got cancelled, because neither CW nor Telkom sent through an invoice for line-rental, everything was just in limbo. The DSL password was changed without the user asking for it (nor were they notified) a couple of times as well [I assumed due to CW hacks]
The CW portal wasn't working correctly for quite a while either.

Perhaps CW might be better, and yes, I got good vibes from them - but for clients - Afrihost has always been the better one to recommend to run of the mill users for me, in my experience over the last decade or so.
 
Personal experience:

Set up CW for a client and while everything *appeared* well, I've never had as much problems with any client's connection, ever.
At one point the ADSL line even got cancelled, because neither CW nor Telkom sent through an invoice for line-rental, everything was just in limbo. The DSL password was changed without the user asking for it (nor were they notified) a couple of times as well [I assumed due to CW hacks]
The CW portal wasn't working correctly for quite a while either.

Perhaps CW might be better, and yes, I got good vibes from them - but for clients - Afrihost has always been the better one to recommend to run of the mill users for me, in my experience over the last decade or so.
I have the polar opposite experience.
At one stage almost all my clients were with AH (at my recommendation)
Months and months of pissed of clients and nothing but lip service while AH quite happily kept taking payment for services they could not deliver.

To this day not a single 1c has been paid in compensation.

It took months but all my clients are now happy with other ISP's; with CW being no 1 in terms of service and
support.
 
CrystalWeb is my primary ISP but over the holiday I used up all my cap and bought some extra through Afrihost.

Honestly could not tell the difference between the two. 20Mb/s line with sometimes 3 HD streams at the same time.

Have to add though that when I trailed Afrihost a few months ago it was terrible. So can't speak for their consistency.
 
CrystalWeb is my primary ISP but over the holiday I used up all my cap and bought some extra through Afrihost.

Honestly could not tell the difference between the two. 20Mb/s line with sometimes 3 HD streams at the same time.

Have to add though that when I trailed Afrihost a few months ago it was terrible. So can't speak for their consistency.

That's because during the holidays, the networks are very quiet and contention very low because everyone is on holiday so not a fair reflection IMHO.
 
CrystalWeb is my primary ISP but over the holiday I used up all my cap and bought some extra through Afrihost.

Honestly could not tell the difference between the two. 20Mb/s line with sometimes 3 HD streams at the same time.

Have to add though that when I trailed Afrihost a few months ago it was terrible. So can't speak for their consistency.

I think it was September or October last year that I had to use Afrihost for a month as my CW data was somehow lost (not necessarily CW's fault). It was mostly a miserable experience. Like clockwork AH turned to crap every day from 6pm.
 
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