Afrihost POC Network - Afrigreen Feedback

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KoolDaffy said:
I've changed my DNS settings. And all other changes that Afriman has suggested.

The slow speed at the time was across multiple ISP's but that was only for couple days.

All the testing I've today shows the problem of downloading and being unable to browse only on Afrihost accounts. I've tried both Afrigreen and my normal Afrihost business account.

I've tested on Web africa account today and was able to download and browse simultaneously.
Click to expand...

KoolDaffy said:
Tried downloading a torrent now. Torrent downloading at 700kbps and I'm able to browse.

So whatever problem I seem to be having is only related to direct downloads where I can't browse and download simultaneously. So far anyway.
Click to expand...

Not sure if this has been asked yet, but is this browsing issue present on all your browsers?
 
Gary Waterworth said:
Speed test shows 1.4down up and 500up which is bleh even for a 2mb line

I have just had 2 disconnects ingame in 3 minutes on the so called green network
Looks like you are aggresively dropping packets on a business uncapped account :/
And no , I don't torrent at home. I may download , but I use other mechanisms

Tracing route to turner.map.fastly.net [185.31.17.73]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 11 ms 10 ms 10 ms 169.1.1.237
4 10 ms 10 ms 10 ms 169.1.1.238
5 10 ms 9 ms 9 ms 41.170.79.236
6 10 ms 10 ms 11 ms 41.169.18.62
7 12 ms 10 ms 38 ms 216.6.55.37
8 191 ms 192 ms 202 ms 216.6.55.86
9 215 ms 192 ms 192 ms 41.206.165.17
10 192 ms 188 ms 192 ms 41.206.164.253
11 157 ms 158 ms 197 ms 41.206.164.58
12 187 ms 185 ms 185 ms 80.231.158.1
13 190 ms 221 ms 194 ms 80.231.158.30
14 186 ms 185 ms 186 ms 80.231.138.22
15 187 ms 187 ms 186 ms 80.231.131.2
16 190 ms 188 ms 188 ms 80.231.130.130
17 * ^C

Tracing route to 196.3.164.2 over a maximum o

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed
3 11 ms 10 ms 10 ms 169.1.1.237
4 10 ms 10 ms 10 ms 169.1.1.238
5 10 ms 9 ms 10 ms 41.170.79.236
6 10 ms 103 ms 44 ms 196.46.25.146
7 12 ms 11 ms 11 ms 41.193.119.21
8 11 ms 12 ms 11 ms 41.193.32.197
9 12 ms 10 ms 10 ms 41.193.32.134
10 11 ms 12 ms 11 ms 196.3.164.2
Click to expand...

That throughput isn't all bad for a 2Mbps line, the packet loss is concerning though :(
Have you noticed this across the board or only in certain games?
 
Network still very stable. Downloads run at full line speed. YouTube doesn’t buffer even when playing at HD resolutions.

4591844489.png

4591847885.png

ps. How would I decrease latency on the line?
 
Devilish said:
Network still very stable. Downloads run at full line speed. YouTube doesn’t buffer even when playing at HD resolutions.

View attachment 268064

View attachment 268066

ps. How would I decrease latency on the line?
Click to expand...

Problem is the POC is routed through Johannesburg. Adds extra latency as you would have to route to joburg and back to cape town for international/local.
 
AfriGreen POC at 14:00 this afternoon - router shows as connected and Speedtest shows good speed, but Browsing going very slowly, or not at all

Last Result:
Download Speed: 5186 kbps (648.3 KB/sec transfer rate)
Upload Speed: 511 kbps (63.9 KB/sec transfer rate)
Latency: 67 ms
18/08/2015, 14:02:06

------------------------------------

Tonight after 18:00
------------------------------------

AfriGreen POC is showing slower download speeds, but browsing is going better than this afternoon

Last Result:
Download Speed: 4811 kbps (601.4 KB/sec transfer rate)
Upload Speed: 511 kbps (63.9 KB/sec transfer rate)
Latency: 69 ms
18/08/2015, 18:12:15



Afrihost regular network - good download speed, but longer-than-usual latency:

Last Result:
Download Speed: 5109 kbps (638.6 KB/sec transfer rate)
Upload Speed: 526 kbps (65.8 KB/sec transfer rate)
Latency: 35 ms
18/08/2015, 18:19:13



Incredible Connection 4Mbps Uncapped (on I.S. backbone) - download speed lower than usual and latency longer than usual:

Last Result:
Download Speed: 3926 kbps (490.8 KB/sec transfer rate)
Upload Speed: 517 kbps (64.6 KB/sec transfer rate)
Latency: 39 ms
18/08/2015, 18:07:12



VOX Fat Pipe Capped - showing an excellent ping, but lower-than-optimal download speed:

Last Result:
Download Speed: 5065 kbps (633.1 KB/sec transfer rate)
Upload Speed: 532 kbps (66.5 KB/sec transfer rate)
Latency: 26 ms
18/08/2015, 18:27:26



OpenWeb Home Capped - showing best latency and download speed of them all tonight !

Last Result:
Download Speed: 5110 kbps (638.8 KB/sec transfer rate)
Upload Speed: 524 kbps (65.5 KB/sec transfer rate)
Latency: 25 ms
18/08/2015, 18:37:24
 
Johnatan56 said:
Problem is the POC is routed through Johannesburg. Adds extra latency as you would have to route to joburg and back to cape town for international/local.
Click to expand...
Thank you, didn’t know that it would have such an impact on latency.
Where is bras.afrihost.com located to provide this result?

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 7ms, Average = 6ms
 
Space said:
AfriGreen POC at 14:00 this afternoon - router shows as connected and Speedtest shows good speed, but Browsing going very slowly, or not at all

Last Result:
Download Speed: 5186 kbps (648.3 KB/sec transfer rate)
Upload Speed: 511 kbps (63.9 KB/sec transfer rate)
Latency: 67 ms
18/08/2015, 14:02:06

------------------------------------

Tonight after 18:00
------------------------------------

AfriGreen POC is showing slower download speeds, but browsing is going better than this afternoon

Last Result:
Download Speed: 4811 kbps (601.4 KB/sec transfer rate)
Upload Speed: 511 kbps (63.9 KB/sec transfer rate)
Latency: 69 ms
18/08/2015, 18:12:15



Afrihost regular network - good download speed, but longer-than-usual latency:

Last Result:
Download Speed: 5109 kbps (638.6 KB/sec transfer rate)
Upload Speed: 526 kbps (65.8 KB/sec transfer rate)
Latency: 35 ms
18/08/2015, 18:19:13



Incredible Connection 4Mbps Uncapped (on I.S. backbone) - download speed lower than usual and latency longer than usual:

Last Result:
Download Speed: 3926 kbps (490.8 KB/sec transfer rate)
Upload Speed: 517 kbps (64.6 KB/sec transfer rate)
Latency: 39 ms
18/08/2015, 18:07:12



VOX Fat Pipe Capped - showing an excellent ping, but lower-than-optimal download speed:

Last Result:
Download Speed: 5065 kbps (633.1 KB/sec transfer rate)
Upload Speed: 532 kbps (66.5 KB/sec transfer rate)
Latency: 26 ms
18/08/2015, 18:27:26



OpenWeb Home Capped - showing best latency and download speed of them all tonight !

Last Result:
Download Speed: 5110 kbps (638.8 KB/sec transfer rate)
Upload Speed: 524 kbps (65.5 KB/sec transfer rate)
Latency: 25 ms
18/08/2015, 18:37:24
Click to expand...

Are you using the default DNS servers for AfriGreen? Sounds like it could be your DNS that isn't responding as quickly as it should be.
 
Devilish said:
Thank you, didn’t know that it would have such an impact on latency.
Where is bras.afrihost.com located to provide this result?

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63
Reply from 155.239.255.250: bytes=32 time=6ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 7ms, Average = 6ms
Click to expand...

For the moment the latency will be a bit higher for our Users in the Cape, but this is only until we start the full roll-out of AfriGreen, we'll be deploying IPC in the East and South as well.
 
Afrigreen is totally meh in Cape Town tonight
http://netgauge.ookla.com/share/251820445.png
http://netgauge.ookla.com/share/251821720.png

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 406 ms 446 ms 434 ms 169-0-37-1-access.afrihost.co.za [169.0.37.1]
3 343 ms 379 ms 444 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 391 ms 405 ms 465 ms 41.170.79.236
5 435 ms 401 ms 371 ms 41.169.26.62
6 439 ms 467 ms 420 ms mtnns-2.jinx.net.za [196.223.14.31]
7 387 ms 424 ms 468 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 376 ms 413 ms 460 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 300 ms 377 ms 444 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.
 
Nikkel said:
Afrigreen is totally meh in Cape Town tonight
http://netgauge.ookla.com/share/251820445.png
http://netgauge.ookla.com/share/251821720.png

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 406 ms 446 ms 434 ms 169-0-37-1-access.afrihost.co.za [169.0.37.1]
3 343 ms 379 ms 444 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 391 ms 405 ms 465 ms 41.170.79.236
5 435 ms 401 ms 371 ms 41.169.26.62
6 439 ms 467 ms 420 ms mtnns-2.jinx.net.za [196.223.14.31]
7 387 ms 424 ms 468 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 376 ms 413 ms 460 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 300 ms 377 ms 444 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.
Click to expand...

There is a lot of latency on that connection... We're not busy with any changes at the moment, so your AfriGreen should be running at full steam. Could you switch back to your regular Afrihost account and see if you are getting that same latency please.
 
AfriGenie said:
There is a lot of latency on that connection... We're not busy with any changes at the moment, so your AfriGreen should be running at full steam. Could you switch back to your regular Afrihost account and see if you are getting that same latency please.
Click to expand...


I switched off the PC calling it an early night...

If it does make any difference I was told by one of you guys that our exchange was upgraded and that we still need to be moved to the new MSAN but other structural upgrades needs to take place first... Timeline unknown...
 
Nikkel said:
I switched off the PC calling it an early night...

If it does make any difference I was told by one of you guys that our exchange was upgraded and that we still need to be moved to the new MSAN but other structural upgrades needs to take place first... Timeline unknown...
Click to expand...

Hmmm, that could definitely have been causing the latency. When Telkom moved my line across to a new MSAN, my connection was unusable for a few days.
 
Mine has died too, getting 30kb trying to stream on a 10Meg line.
Now down to 14Kbs, Time to switch ISP, my wife wants to watch her show.
 
Tracing route to bras.afrihost.com [155.239.255.250]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 35 ms 30 ms 23 ms 169-0-46-1-access.afrihost.co.za [169.0.46.1]
3 9 ms 9 ms 8 ms 41.170.79.230
4 17 ms 10 ms 10 ms 41.170.79.236
5 30 ms 27 ms 23 ms 41.169.26.62
6 10 ms 9 ms 9 ms 41.160.2.69
7 10 ms 10 ms 11 ms rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za [196.43.25.137]
8 196.43.26.106 reports: Destination host unreachable.

Trace complete.

C:\Users\**>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

any idea why i am getting request timed out when pinging bras.afrihost.com
 
Gaming is quite unstable. Tends to be fine for a while and then just disconnect entirely.
 
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