Afrihost POC Network - Afrigreen Feedback

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AfriGuy

AfriGuy

Afrihost
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Hi guys

Trying to get all feedback/ tests consolidated into one thread for our network guys to sift through :)
Please add your feedback and test results to this thread. Another will be created for Afriblue testing.

You sign up for POC testing here. We're sending out details in batches. If you haven't received yours yet please keep checking your inbox.

If you are having issues with your current Afrihost ADSL account please post in the relevant threads:

Business feedback
Uncapped feedback
Capped feedback

We should have a more streamlined process for feedback actioned soon :)
 
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FAQ

This is listed directly from the mail - if you've signed up you'll receive all of this. Just having it posted here for reference points.

What DSL Package will I get on the new network?

You will get exactly the same product as the @afrihost.co.za username you submitted. For example if you have a 100GB Capped account with us you will have exactly this on the new network too.


Can I still access my old DSL account?

Your old DSL account details will be locked once you've connected with your new account. If you would like to switch back to your current DSL account, please get in touch by emailing [email protected].


What if I use my DSL account at multiple locations?

If you are accessing your DSL account from multiple physical locations (e.g. Home and Office), you need to update the access details at ALL the locations to ensure one of the locations doesn't stop working.


Should I expect issues on the proof-of-concept network?

We will be adjusting the network as dictated by the needs of the clients testing out the network and as such there may be moments where things don't work 100% as expected. But the goal here is to end up with something that delights and exceeds the expectations of all our clients – which is why your feedback will be so important to us.

If you are accessing your DSL in the Southern or Eastern regions (Cape Town, Durban, Port Elizabeth etc.) you may have slightly higher latency. This is due to traffic being routed through our Northern IPC in Johannesburg and back to your location. We will of course have multiple geographic IPC locations once we finalise our network.

Another area where there may be issues is if you are using any geo-location services which use your IP address location to deliver content. Although we have sent through updates of our new IP address range to all the IP address databases, in some instances it can take a while to fully update worldwide which may lead to issues. If there is anything that affects you please let us know.


Where can I do a Speedtest of the new network?

We suggest using MyBroadband's Speedtest at speedtest.mybroadband.co.za. This is an externally controlled, unbiased Speedtest run by MyBroadband.
 
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Basic test info

To make it easier to capture and process data, please try and get your feedback as follows:

  • Account type
  • Location
  • Category/ categories tested
  • Comments

Various/ most common categories:

Gaming
Browsing (page load times, etc)
Video Streaming (YouTube, Netflix, Twitch, etc)
Audio Streaming (Simfy, Deezer, Spotify, etc)
SSH
FTP
VPN
Torrents (P2P using uTorrent, Vuze, etc)
News Servers (NNTP/NZB)
Voice Chat (Skype, etc)
Video Chat (Google Hangouts, GoToMeeting, etc)
OS Updates (iTunes, Apple Store, Google Play Store, Windows, etc)
HTTP Downloads (direct downloads from website browser)
HTTPS Services downloads via secure protocol)
Email (receive or sending mails)
Geolocation or Map services (Google Maps, etc)
General
Download or Upload Speed related issues
Authentication (able to login to connect, time to authenticate)
Latency (local and international ping times)
DNS Related (websites accessible, able to reach some sites and not others)

Comments
 
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Example feedback post

Account type
10Mbps Business

Location
Cape Town

Speedtest
230494610.png

230495540.png


Category/ categories tested
Browsing
SSH
VoIP
OS Updates
NNTP

Comments
Seemed good, I'm diggin' them greens! HTTP was fast and responsive, NNTP saw some up/ down throughput. OS updates seemed slower than normal.



The above is just an example of how we can collect info, looking forward to reading through the posts :)
 
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So it starts. Has it been confirmed that this specific POC is on the VoX network? Believe I read that somewhere? If so, when does blue go live, which is on CyberSmart? Or have I got that wrong?

All the best Afripeeps!
 
Orihalcon said:
So it starts. Has it been confirmed that this specific POC is on the VoX network? Believe I read that somewhere? If so, when does blue go live, which is on CyberSmart? Or have I got that wrong?

All the best Afripeeps!
Click to expand...

Not at all, we aren't affiliated with Vox in any way :)
Thanks for the well wishes, definitely some exciting times ahead!
 
Just submitted my details using the form linked in the OP. In for a penny, in for a pound.
 
Account type

20Mbps Business

Speedtest results:





Category/ categories tested

Browsing (page load times, etc)
Video Streaming (YouTube, Vessel)
FTP
News Servers (NZB)
HTTP Downloads (direct downloads from website browser)
Email (receive or sending mails)
Latency (local and international ping times)

Comments

# Browsing seems good, pages load at an acceptable speed.
# Video Streaming is ok with only 720p being able to load without buffering ( 20Mbps Account and line )
# FTP performance is very bad - 20 to 40kBps downloading ubuntu from official FTP server.
# News Servers - Poor, Getting 350 to 400KBps on news servers ( Usually 2MBps ++)
# HTTP Downloads - Poor throughput , Runs at 200KBps to 350KBps
# Email - Email seemed good, could send and receive all mail today
# Latency (local and international ping times) - Latency is between 30 to 60ms locally
 
Jypels said:
Account type

20Mbps Business

Speedtest results:





Category/ categories tested

Browsing (page load times, etc)
Video Streaming (YouTube, Vessel)
FTP
News Servers (NZB)
HTTP Downloads (direct downloads from website browser)
Email (receive or sending mails)
Latency (local and international ping times)

Comments

# Browsing seems good, pages load at an acceptable speed.
# Video Streaming is ok with only 720p being able to load without buffering ( 20Mbps Account and line )
# FTP performance is very bad - 20 to 40kBps downloading ubuntu from official FTP server.
# News Servers - Poor, Getting 350 to 400KBps on news servers ( Usually 2MBps ++)
# HTTP Downloads - Poor throughput , Runs at 200KBps to 350KBps
# Email - Email seemed good, could send and receive all mail today
# Latency (local and international ping times) - Latency is between 30 to 60ms locally
Click to expand...

Awesome feedback dude, thanks so much!
I'm sure we'll get the performance running really well.
 
Are any of you getting NO internet on the Afrigreen network? Can't even ping Afrihost.com. Client zone sees the connection though when I check via my phone.
 
Account type
10Mbps Business Uncapped


Speedtest result from :

http://www.speedtest.net/result/4504860094.png
http://netgauge.ookla.com/share/230599435.png


Category/ categories tested
Browsing
Video Streaming ( Youtube / Twitch )
News Server ( NZB )
HTTP Downloads
Emails ( Gmail )
Torrents

Comments

Browsing ( Okay so far, loading of pages aren't as snappy as it used to be )
Video Streaming ( Youtube buffers on 720p and 1080p videos / Twitch seemed okay, still more testing to be done )
News Server ( No issues, maxing out my line speed )
HTTP ( 50/50 , sometimes full speed and sometimes not )
Emails ( No issues )
Torrents ( No issues, full speed )
 
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Ghost02 said:
Are any of you getting NO internet on the Afrigreen network? Can't even ping Afrihost.com. Client zone sees the connection though when I check via my phone.
Click to expand...

Nope, all good with me, can connect to afrihost.com and ping it....
 
4mb uncapped account - Durban/Queensburgh

Last Result:
Download Speed: 3579 kbps (447.4 KB/sec transfer rate)
Upload Speed: 444 kbps (55.5 KB/sec transfer rate)
Latency: 24 ms
Jitter: 1 ms
7/14/2015, 3:33:27 PM

Tracing route to google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 116 ms 202 ms 116 ms 41.170.79.229
4 26 ms 27 ms 33 ms 41.170.79.230
5 22 ms 21 ms 26 ms 41.170.79.236
6 24 ms 26 ms 23 ms google.jb1.napafrica.net [196.46.25.166]
7 22 ms 23 ms 26 ms 72.14.237.239
8 23 ms 23 ms 24 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.


Browsing (page load times, etc) - seems much faster
Video Streaming - streaming using kodi/osmc on raspberry pi 2 - no buffering streaming 720p video...finally after many months of struggling to play HD content...will be a happy chappy if things remain like this

HTTP Downloads - using eagleget downloader...average 400kbps downloading
HTTPS Services - getting around same speed downloading from cloud...
Email - no problems

General - this is what afrihost used to be like before mtn.
My account is not shaped any more which is great when streaming on kodi...previously had to wait ages for cache to be full before playback but watching my 3rd 720p tv show now and no buffering, no waiting 20 minutes before playback...:)
don't download torrents so no feedback on that....
 
Account type: 2mb business uncapped - Business optimization active
Location: Pta
Speedtest:




Category tested:

Speedtest: looks fine. Latency international is below 200ms

Gaming:
Wildstar - 190ms average
Diablo 3 - 210ms average

Browsing: snappy. needs more testing

HTTP dl: average 200KB/s on usenet
Streaming: Is good.
Netflix get started quicker (streaming starts faster) and streams well.
Youtube 720p streaming no buffer (better than before)
 
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Account Type:

10MB Business Uncapped - NOTE: Business Optimisation Was Active Had To Deactivated It.

Speed Test:

http://netgauge.ookla.com/share/230539855.png

Comments + Speeds:

FTP Download: 600KB/s - 760KB/s
HTTP Browsing: Good - Very Good (Afrihost Client Zone + Site Has A Bit Of Lag) Most sites took 4 to 10 seconds to load
HTTP Downloads: 600KB/s - 840KB/s (Ubuntu ISO)
YouTube 720p : Great (Movie Trailers)
YouTube 1080p : Great (Movie Trailers)
Streaming SD: Good (Some Shutter Of Picture, Still Decent)
Streaming HD: Good (Worked For 2 Minutes But On My 8MB ADSL It Is .....)
NZB: 600KB/s - 840KB/s

This is still testing so the above is all expected. I Heard this is over Telkom So this might be why :)

Cannot wait to test AfriBlue hope that has better Performance.
 
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   13 |    0 |    0 |    0 |    0 |    0 |
|                           41.170.79.229 -    2 |   63 |   62 |   45 |  113 |  523 |   48 |
|                           41.170.79.230 -    2 |   63 |   62 |   47 |  104 |  540 |   48 |
|                           41.170.79.236 -    2 |   63 |   62 |   45 |   99 |  518 |   50 |
|                           41.169.27.249 -    2 |   63 |   62 |   46 |   98 |  522 |   47 |
|                             172.18.1.59 -    2 |   63 |   62 |   47 |  102 |  524 |   53 |
|                     mtnns-2.jinx.net.za -    2 |   63 |   62 |   47 |  104 |  526 |   47 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    2 |   63 |   62 |   48 |  103 |  530 |   49 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    2 |   63 |   62 |   47 |  104 |  523 |   50 |
|       18.185.181.41.in-addr.aserv.co.za -    2 |   63 |   62 |   47 |   99 |  525 |   47 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

/meh

Vox

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |
|                            41.193.121.9 -    0 |   91 |   91 |   21 |   38 |   41 |   26 |
|                           41.193.121.10 -    0 |   91 |   91 |   21 |   29 |   94 |   23 |
|                            209.203.1.41 -    0 |   91 |   91 |   21 |   27 |   95 |   23 |
|                          41.193.120.113 -    0 |   91 |   91 |   22 |   30 |   93 |   23 |
|                           41.193.120.94 -    0 |   91 |   91 |   23 |   29 |   94 |   26 |
|                          41.193.106.105 -    0 |   91 |   91 |   32 |   36 |   97 |   33 |
|                           41.193.106.97 -    0 |   91 |   91 |   33 |   38 |  108 |   35 |
|                          41.193.106.101 -    0 |   91 |   91 |   38 |   47 |  120 |   40 |
|                            41.193.32.29 -    0 |   91 |   91 |   38 |   44 |   97 |   38 |
|                          41.193.118.126 -    0 |   91 |   91 |   37 |   43 |  109 |   38 |
|                     mtnns-2.jinx.net.za -    0 |   91 |   91 |   41 |   52 |  155 |   46 |
|       jh-cr-1.za-jh-pr-1.za-a.mtnns.net -    0 |   91 |   91 |   43 |   50 |  117 |   48 |
|     jh-dca-1.za--jh-cr-1.za-a.mtnns.net -    0 |   91 |   91 |   43 |   52 |  115 |   47 |
|       18.185.181.41.in-addr.aserv.co.za -    0 |   91 |   91 |   44 |   51 |  120 |   46 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
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